No longer able to print due to new network provider. HP Deskjet 3050 J610a, Windows Surface RT.

4 months without a printer and i am supposed to be running a small business, please help.
Change of internet provider & i can no longer print using usb or wireless.
Print report states network offline; no activity connection, url 0.0.0.0; admin password not set.
I have run diagnosis and fixing tests.
I have tried pressing the push button on printer whilst pressing the WPS on modem.
I am unable to add modem via Control Panel having put my phone code in.
I have the HPSoftware on the cd but my CD\DVD external drive is not compatible with this pc/tablet.
I can't download the software as it states it is not compatible with windows surface RT
I have tried everything with and without the usb lead
I may have uninstalled software so i checked to see list of installed programs and apparently i don't have any programmes installed on this pc (surely not)!
I have been trying to find where i can change/add connectivity settings to maybe enter the PIN number of the printer but am unable to find how.

I checked the HP web site here. http://support.hp.com/us-en/product/HP-Deskjet-3050-All-in-One-Printer-series---J610/4066450/model/4... And indeed I find no drivers for Windows Surface RT. You will have to connect up a 'regular' windows computer to print.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

No longer able to print 5x7 on half page..and/ File shrink?

Hi,
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Hi Chris,
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No longer able to print from wireless MacBook Pro to wired C7280

I originally piggy-backed this onto an existing thread thinking that it was the same issue. It looks like it was something else now, so I figured I probably ought to spin this off onto its own thread.
Details:
Printer: Photosmart C7280 All-in-One, connected to network via Ethernet, IP address 192.168.1.5 (confirmed with Network Menu > View Network Settings > Display Wired Summary)
Router: Verizon/Actiontec MI424-WR (Verizon FiOS) with
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My Laptop: MacBook Pro with Mac OS 10.5.8, wireless connection. I think the HP software was originally downloaded from hp.com (as opposed to the original CD).
Wife's Laptop: MacBook with Mac OS 10.6.3, wireless connection. HP software downloaded from hp.com.
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Meanwhile, I've been trying to troubleshoot my own MacBook Pro. I can ping 192.168.1.5, and I can pull up the printer's web page by entering "192.168.1.5" in my web browser.
So I followed the instructions here:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam e=c01893662&tmp_task=solveCategory&lc=en&dlc=en&c...
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Am I overlooking something? What should I try next?
This question was solved.
View Solution.

It appears that the printer is OK and is on the network. Eventually you may want to set a static IP address for it, but let's get things working first.
The first thing I would try would be to reset the printing system on all the problem Macs:
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

MacBook no longer able to print wirelessly?

Hello
I have an issue that I can't seem to come up with a reason for or a resolution. I apologize in advance for the length of this posting.
We have a Dell Laptop that is connected wirelessly to a Brother MFC-420CN printer. We have a Linksys Router. Previously, we'd also had been connected wirelessly to the same printer and our MacBook. The Mac was connected to the printer through an Internet/IPP connection, using the IP address. We had no trouble printing from the Mac.
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Problem solved, right?
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We're literally at a loss. It worked fine, then overnight, it doesn't.
Any help or suggestions would be appreciated! I am a new Mac user so please bear with me!
Mac Book Pro Mac OS X (10.4.8)

Hello
We weren't using that method to add the printer, however, we did try using both the original IP address as well as the one we see when we open the router properties, and still no luck.
Does the printer have its on IP address? Separate from the router IP address? If so, how would we find it?
Thanks
Mac Book Pro Mac OS X (10.4.8)
Message was edited by: Pdlhed

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I have and iPhone 4S and an HP Photosmart 7510 printer and a Three Mifi. I used to be able to print from my laptop and iPhone to my printer with no problem - until I updated my printer. Now I'm unable to print from either wirelessly.
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jlcnyc0 wrote:
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Can I print from my iPad to a HP Deskjet 3050?

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I have an HP Deskjet 3050, Not 3050a. Apple sold it to me. Why, I'll never understand! But I have to live with it now.
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Hi KarlRP,
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If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

How clean print head or install toolbox on hp deskjet 940c using windows 8 64 bit

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Hi rgauthi,
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Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Deskjet 3050 j610a - New router; no longer can print wireless.

Hi all. Am 66 & new to computers and forums. I'll try to be brief, but I want to describe my problem as accurately as possible. I have a Toshiba C655 Satellite laptop, HP3050 j610a wireless printer, Windows 7 – 32bit OS and Google Chrome is my browser. For the past 2 years I've had no problem printing wireless with my Westell 7500 router. Then my ISP (Verizon) gave me a D-Link 2750B. My laptop connects with the internet over my wireless network fine now, but printing is only possible via USB.
The error message reads: “Your printer failed to join the wireless network – Mac address filtering may be enabled on your wireless router”. (I checked & it is not). I then printed a Wireless Network Test Report and the header reads: “Your HP printer cannot find your access point. Check that your access point is powered on. Check that your HP printer network name (SSID) matches your access point network name (SSID) exactly. If they don't match exactly, run the wireless network setup to configure your HP printer”. In addition, under Diagnostics Summary it reads: “Network Name (SSID) Found = FAIL”.
What I've attempted so far: Uninstall & reinstall all HP software (Via hp website), power cycle router & printer, hard reset printer to factory settings, looked inside router & all seems OK. I did a Google search of this problem and got more confusing and complicated explanations than I was looking for...all the way down to subnet masks; whatever that is. I'm at the point now (and please correct me if I'm on the wrong path) I feel I should be trying to manually put the network info into the printer or obtain a printer IP; neither of which I know how to do. Is there a way to look inside my printer settings the same as I look inside my router settings...and how?
I feel this has gotten way more complicated than necessary and I am probably overlooking the obvious here. Any and all help would be greatly appreciated, but please reply to me as if I were in the 3rd grade ! (Although a 3rd grader would probably have figured this out already) !
Thanks,
Larry
This question was solved.
View Solution.

OK,PrintDoc, I followed your instructions to the letter....although I had gone there many times before. If you want, I can list each and every step, but to summarize: Message says, 'software installed successfully", I allowed Network Setup to retrieve my wireless settings (by the way my security is WPA2[AES] ) then the green 'loading' bar for 'setting up printer on network'.
THIS is the where I get to the point at which I get the error message: "Your printer failed to join the wireless network". (Tried both letting the program retrieve the settings, as well as entering them manually).
I did, however, notice one thing different this time: Where the icon of my laptop showed under devices, this time there was an '!' enclosed in a triangle, indicating some problem. I opened it up and ran the Troubleshooter, and received the following messages: "Device driver software was not successfully installed, *No driver found, Problem not fixed". I remember seeing this once before in my numerous attempts to get my printer on the network.
However, a previous message said the software WAS, in fact, installed successfully....and when I took a look at my installed programs, it sure looked like it was.
Once again, a big 'thank you'.
Larry

No longer able to print due to new network provider. HP Deskjet 3050 J610a, Windows Surface RT.

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