No longer able to send faxes from C7510 via eFax

The eFax service from my C7510 all-in-all stopped working suddenly.  I used it successfully over the last year.  Now when I want to use it to send a fax, I'm promted from the printer screen to log in or register.  When I attempt either one, I get the message "can not complete your request".  Has something changed?  I can log in to eFax.com from my computer with my credentials just fine.  

Hi @GG09
Welcome to the HP Support Forums.  I understand that you are unable to access the eFax on your Photosmart 7510 printer.
I have included a link to a post by @PrintApper regarding eFax titled eFax users - please read.  It has the information regarding the eFax feature.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Similar Messages

  • I have snow leopard.  Using iCloud, I an receive mail on my mac, but suddenly, I am no longer able to send email from the mac.  I can still send it from the icloud web site.  How do I regain the ability to send email from the mac?

    I have snow leopard.  Using iCloud, I can receive email on my mac, but, suddenly, I am no longer able to send email from the mac.  I can send it from iCloud online.  Any thoughts on how to regain the abilty to send email from my mac?  Thanks.

    Install ClamXav and run a scan with that. It should pick up any trojans.   
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • No longer able to send fax with Brother MFC-8820D

    I used to be able to send a fax by going to the Print... dialog box and selecting "Send Fax..." from the dropdown menu. Unfortunately, "Send Fax..." isn't there anymore. I've installed the latest Brother drivers. I'm not sure, but this may have started a couple versions of Leopard ago.
    Any ideas?

    According to the Brother website, the Printer driver for my MFC is bundled with OS X 10.5. Furthermore, it states: "The Bundled Drivers support the PC-FAX Send and the Status Monitor features." Scanner driver can be downloaded separately, but there's nowhere else to get the fax driver. So I'm still stuck.

  • I am no longer able to send emails from within iPad apps.

    I always used to be able to send files with attachments by email from within iPad apps like Adobe Reader or Pages. Used to work but now it doesn't - and this for all apps all at once. It gets to the point where it has prepared the email, but if you press send, it says "Could not save or send message". It also doesn't matter which email account I use - result always the same. It's a real pain as this was a good way of editing a word file and then emailing it to myself.

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

  • Can't send fax from document via wifi to Epson 630

    Greetings! Spent over an hour yesterday with Epson tech who failed to solve my problem which is this;
    1.  when i have a doc opened such as pages or word and i want to send it as a fax PDF
    2. the printer is on and the wifi network is working since i can print
    3. BUT it will not allow me to fax.
    4. Says the modem is offline, etc.
    I had this same issue when i purchased the printer but lost the instructions on how to correct this problem. i am old an that is why i forget things.
    thanks

    If not an AirPrint enabled printer. See
    iOS: AirPrint 101\
    You need a third-party app.

  • Problem sending Faxes from Change Order(IW32) in NW 2004s

    Hello Everyone,
    We have just recently upgraded our version of SAP from 4.6c and we have discovered an interesting issue when trying to fax shop papers from IW32.
    In 4.6c we had configured a output device in SPAD that would redirect the output to SCOT via SAPcomm to our Rightfax fax servers.  With the new version of SAP the functionality for creating an output device of type 'FAX' has been disabled since SAPConnect has replaced SAPComm.
    How we used to do this is we'd goto IW32, enter an order and choose the menu function Order/Print/Order you could then enter the device type and also the recipient's fax number and the country code.
    When we try this in the new system no fax is created, when we remove the device type (clear the box) we still do not create a fax output.  When we specify another device (i.e. printer etc) we get an error stating that this is not a Fax device and the request fails.
    Does anyone know of a way to correct this problem since our users would like to continue to fax shop papers from our system.
    Regards,
    James

    Juan,
    We are able to send faxes from SAP to our rightfax system without issues.  This is not the problem we are experiencing.
    The issue is when you try to fax something from IW32 via the option Print/Order/Print.  It requires a spool output device to be specified.
    Since you cannot create an output device of type FAX anymore and you cannot use another type of device type to send the fax we are trying to figure out how to get these printouts to be redirected to SAPConnect and SCOT.
    Regards,
    James

  • Why am I  no longer able to send or receive text messages from my Droid RAZR MAXX HD?

    Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD? 

        @slotjan49
    I want to ensure you're able to stay connected using your Motorola Droid Razr Maxx HD!  When did this problem begin?  In what zip code are you experiencing this?  Do you get an error message when attempting to send a text?  Are you using a downloaded text messaging application or are you using the preinstalled text messaging application?
    Please try removing and reinserting the SIM Card http://vz.to/1jxFQVZ and retesting.  Please let me know so that I can further assist.  Thanks!
    AnthonyTa_VZW
    Follow us on Twitter @VZWSupport

  • HP Officejet Pro 8600 Plus - no longer able to receive faxes

    I can no longer receive faxes!  I consistently get error message 281.  My bookkeeper and I exchange faxes multiple times a week and it has always worked in the past.  She is able to send and receive faxes from her machine.  I am able to send faxes to her, but I cannot receive any faxes.  All other functions (i.e. printing, copying, scanning, and sending faxes) are still working.

    This means there are noise on the line, or you are using a non traditional phone line like from a cable company.
    Check with your phone company first.
    On the fax, try the following:
    turn off ECM (Error Correction Mode)
    set a slower transmission speed

  • My N97 is no longer able to send outgoing e-mail t...

    After a hard reset, my N97 is no longer able to send outgoing e-mail through my Gmail account.  I had to set up my e-mail account again on the N97 after the hard reset. I created the e-mail settings with the mailbox guide.  I can retrieve my e-mail messages but I am no longer able to send a new e-mail message. 
    Now, when I create a new e-mail message (Options, Create message, E-mail) and I select "Send" after creating the message, the N97 keeps trying to connect to my mailbox and gives up after several minutes.
    Before the hard reset, I had no problems receiving and sending e-mail messages on my N97, using my Gmail account. What should I do to make it send new e-mail messages?
    Solved!
    Go to Solution.

    Sounds like something is wrong in your settings,
    Either delete the account from your phone and set it up again or use the G-Mail website help to find the correct settings and manualy check and adjust your phones outgoing settings to match
    = =
    I already tried those without working.  I have deleted the account from my phone and set it up again.  Also, I used the G-Mail website Help to find the correct settings and manualy check and adjust my phone's outgoing settings to match.  It is not sending the outgoing e-mail messages.  I keep getting this notice: Connecting to mailbox.  After a while it stops without sending the e-mail message. 
    It wasn't like that before the hard reset.

  • Unable to send fax from computer

    Hi,
    I'm unable to send faxes from my computer (e.g, from Word). I get a message: "The device is disconnected or powered off", which is not true.
    The printer is an HP  LaserJet 1536dnf MFP.
    The OS is Windows 7 Ultimate, 64-bit, with 8 GB RAM.
    I have updated to the latest firmware from the HP site, and have downloaded the latest appropriate driver package for this printer from there as well (hp_M1530_MFP_full_Solution_usb_n_w.exe)
    The installation goes normally, and there are no error messages.
    The printer is working fine. I am able to print and scan from the computer without problems. I am also able to fax directly from the printer without problems. The only problem is not being able to send a fax directly from the computer.
    For instance, in Word (the latest version), when I print to the HP fax printer (which has indeed been installed correctly on the computer), I get a message that the doc has been send to the printer. But no screen pops up letting me type a phone number, and after about 1 minute I get this error: 
    Have been on the phone for several hours to HP support, and although they did a complete uninstall, and reinstall, the problem persists.
    I also downloaded and ran this file from HP: HPLJ_M1530_Fax_IE_11_utility.exe, which is meant to resolve a very similar issue for people who have this Microsoft KB installed (KB2898785), which somehow interferes with the fax exactly as I have described. I do indeed have that Windows update installed. However, running the file did not solve the problem, and there seems to be no way of uninstalling that KB.
    So I am at a loss, and would appreciate any help, if anybody can think of anything.
    Many thanks
    Tim

    Hi @Tim613 ,
    I see by your post that you are unable to send a fax from the computer. I would like to help.
    Since you are able to print and scan from the computer, you don't have a communication issue. The printer will also send a fax, so it isn't a hardware issue. It sounds more like something possibly on the computer is blocking the fax communication.
    The Toolbox doesn't support Windows 7 64 bit, but you should still be able to fax through Third Party Software. (Word) Which you have already tried and it didn't work.
    I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
    Try sending a fax again.
    Then you will have to go back and enable the startup programs and turn the Antivirus Software back on again.
    Let me know the outcome.
    Have a wonderful day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Re: Sending fax from MacPro through multi-function printer.

         I am running OS 10.6.8 on my MacPro (Model4, 1), to which is attached a Brother MFC-440CN (with fax capability) through a router.  I am able to print, but when I try send a fax I receive the message "NO FAX MODEMS WERE FOUND."  I can send and receive fax documents directly through the MFC. Why is the fax not available to the MacPro? How can I resolve the problem?
         Thanks for your help.

    Problem solved!  At the Brother website, in the FAQS area, under "How do I send a PC-Fax in Macintosh," I found the following Solution:
    Description of Solution 200000017785
    To send a PC Fax follow the steps listed below:
    1.  Create a document in a Macintosh application.
    2.  From the application click FILE => PRINT. The Printer dialog box appears.
    Mac OS X 10.5.x - 10.6.x Users: Click the disclosure triangle beside the Printer pop-up menu to display configuration options.
    3.  Choose SEND FAX from the pop-up menu.
    4.  Choose FACSIMILE from the Output pop-up menu.
    5. Enter a fax number in the Input Fax Number box, and then click PRINT to send the fax.
    NOTE: If you want to send a fax to more than one number, click ADD after entering the first fax number.  The destination fax numbers will be listed in Destination Fax Numbers field.
    I would assume that this solution may apply to most other MFCs (HP, etc.), depending on an applications software.

  • After changing my email address I am no longer able to email photos from my iPhone 4S

    After changing my email address I am no longer able to email photos from my iPhone 4S
    I have changed my mail settings to make the new email my Default, sending and recieving  from mail works fine but I can no longer email my pics from the photo app, is there any other settings I would need to change?
    Thanks

    Hi Oregonluver,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Best of luck,
    Mario

  • All of a sudden, I am no longer able to send e-mails (tho I still receive them). the error message says "outgoing server failed" Any ideas?

    All of a sudden, I am no longer able to send e-mails (tho I still receive them). the error message says "outgoing server failed" Any ideas?

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Can you send email from that account on another device?
    - You can try deleing the account from the iPod and reentering the settings.

  • Can't send faxes from my HP Officejet Pro 8615

    Hello. I cant send faxes from my HP Officejet 8615.

    Hello @Dee53,
    Welcome to the HP Support Forums!
    I understand that you're experiencing issues when trying to send faxes from your HP Officejet Pro 8615 e-All-in-One Printer. I would like to assist you today with resolving this issue. However, in order for me to provide you with accurate support to resolve this issue with you I do need to clarify a few things.
    1. Are you using a dedicated fax line or is it shared with your phone?
    2. If the fax is shared with your phone, is there an answering machine or voice mail service on that line?
     If so, how many rings does it take your answering machine or voice mail to pick up on?
    3. Do you use distinctive ring?
    4. Are you using a DSL or VOIP phone line? If you're not sure you would have to ask your phone company.
    5. Are you getting an error message when trying to send a fax?
    6. Are you able to receive faxes?
    Once I have the answers to my questions above I will be more than happy to guide you to a solution. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • I'm no longer able to copy photos from email to my iPad photo stream.  The Save menu doesn't come up like it did before.  When I press on the image, I only get the option to Copy, and I can't paste it into my photo stream.

    II'm no longer able to copy photos from email to iPa stream.  The Save menu does not come up Shen I press on the image like it did before.

    Hi beerexpert,
    I'm sorry to hear you are having issues with your iPad. If you are having unusual menu or option behaviour, you may want to try restarting/resetting your device, as outlined below:
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    You may also want to double-check that you have available space, as noted here:
    See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
    Regards,
    - Brenden

Maybe you are looking for

  • How do I print more than one custom-size photo on a page in PSE 10?

    I recently upgraded from Photoshop Elements 6 to Photoshop Elements 10.  I make greeting cards, and on PSE 6 I was able to print two custom-size (6-1/2" x 5") cards on each 8-1/2" x 11" sheet of photo paper.  The option to print more than one custom-

  • Windows 8 EventID 1001 BugCheck 0xa1 BSOD

    As mentioned I am having a fairly common BSOD problem. I really hope its not a hardware issue as this is a new desktop. The computer has rebooted from a bugcheck.  The bugcheck was: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x00000000000000

  • CProjects - How to show purchase order dates in the Gantt chart

    We link several types of procurement objects like a purchase order or a production order out of our ERP system to several cProjects tasks. As described in the SAP help we specify the date type in the user settings, e.g. to Basic Dates. With the produ

  • Random Number Generation Within An Object

    Hi, im trying to create an Arraylist containing 10 objects from class Child (see below). Each Child has an age between 1 and 30 which should be randomly generated but for some reason each one is the same. However when i use the BlueJ debugger and ste

  • Time Machine and WD MyBook World Edition (white light)

    Dear All I have just given up on time machine set up after spending approx 8 hours and getting nowhere. I recently purchased a WD Mybook World Edition which states it is compatible for use with time machine. I have uploaded all the required updates a