No longer able to set retention choices on a per-podcast basis

iTunes 11.1 has deleted 47 GB of my podcasts, not once, but twice. I've restored from backup, so am back in business, but this is ridiculuous.
There is no longer a way to manage the retention policy individually for each podcast.
If you click on a podcast, and then press "Settings...", you are actually changing the global retention policy for all podcasts. This is not intuitive at all.
I selected one podcast Wed night, and set it to keep "Last 5 episodes". Unbeknownst to me, this changed the setting for ALL podcasts. While I slept, every podcast had old episodes trashed, down to the last 5.
The dialog is misleading, because it immediately applies to all podcasts.
There is no longer a way to righ-click on a single podcast, and manage it's settings individually.

Hi David-
Unfortunately there isn't a way to go ready / not ready based on the CSQ.
You can take a look the two CSQs and change the 'Resource Selection Criteria' to 'Most Skilled' and then assign the 'Competency' of the agents accordingly.
Agent1
Assigned Skills:
Level 1 (6)
Level 2 (5)
Agent2
Assigned Skills:
Level 1 (5)
Level 2 (6)
In that example ALL of the 'Level 1' calls would be routed to 'Agent1' if they are 'Ready' and all 'Level 2' calls will route to 'Agent2' if they are available. If you have two agents configured with the same competence level for the same skill the agent that has been available the longest will be selected.
The number in the parenthesis represents the 'Competency Level' assigned to that skill in the 'Resource Configuration' page. Just make sure to have it set higher than the 'Minimum Competence' level set for that skill in the CSQ configuration.
As far as having this go the the next queue after a given duration it can also be done, but there will need to be changes to your script.
Hopefully that makes sense.
DJ

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No longer able to set resolution above 1024x768

I've read several threads about somewhat similar issues, yet none of the things I have tried have had any effect (well, except making xorg configurations that don't work at all). Apparently the wiki entry on this topic is all wrong so I may have been trying the wrong things.
Here is a summary--I'm including some extra info ( try not to yawn because I honestly am out of ideas, and am hoping context will be of assistance. I have an old 1920x1200 24" monitor. My desktop (dual boot Arch/WinXP) connects to it through a VGA/USB KVM. I use the NVIDIA drivers on the desktop. For what it is worth, the other machine was a work-owned laptop dual booting Windows XP and Ubuntu 10.04 LTS.
This configuration worked for a long time like a charm, both laptop and desktop, both boots on each.
Sometime around June, an Arch update (or possibly NVIDIA driver update) made my resolution downgrade (on the desktop) to 1024x768.
Then my work laptop got reimaged with Win7. Win7, (like Arch on the desktop), refused to use the proper resolution by default. However, I figured out how to force it. I installed Ubuntu 12.04 LTS on the work laptop -- same problem as on the Arch desktop. I only include this in case it helps narrow down my problem, though I expect if I can figure out how to fix Arch I can figure out how to fix Ubuntu. (it's torture trying to do my job using the crappy Windows nomachine client)
Ok, so to focus on the issue -- the following is from my Arch install on the desktop.
Out of the Xorg.0.log:
[ 1333.785] (WW) NVIDIA(GPU-0): Unable to read EDID for display device CRT-0
[ 1333.785] (**) NVIDIA(0): Using HorizSync/VertRefresh ranges from the EDID for display
[ 1333.785] (**) NVIDIA(0): device CRT-0 (Using EDID frequencies has been enabled on
[ 1333.785] (**) NVIDIA(0): all display devices.)
I have been trying to get xrandr to get the right resolution set as a stepstone to changing xorg configuration, without success.
>> cvt 1920 1200
# 1920x1200 59.88 Hz (CVT 2.30MA) hsync: 74.56 kHz; pclk: 193.25 MHz
Modeline "1920x1200_60.00" 193.25 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync
>> xrandr --newmode "1920x1200_60.00" 193.25 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync
>> xrandr
Screen 0: minimum 8 x 8, current 1024 x 768, maximum 8192 x 8192
DVI-I-0 connected 1024x768+0+0 (normal left inverted right x axis y axis) 0mm x 0mm
1024x768 60.0*+
800x600 72.2 60.3 56.2
640x480 59.9
512x384 120.0
400x300 144.4
320x240 120.1
DVI-I-1 disconnected (normal left inverted right x axis y axis)
TV-0 disconnected (normal left inverted right x axis y axis)
DVI-I-2 disconnected (normal left inverted right x axis y axis)
DVI-I-3 disconnected (normal left inverted right x axis y axis)
1920x1200_60.00 (0x264) 193.2MHz
h: width 1920 start 2056 end 2256 total 2592 skew 0 clock 74.6KHz
v: height 1200 start 1203 end 1209 total 1245 clock 59.9Hz
>> xrandr --addmode DVI-I-0 "1920x1200_60.00"
X Error of failed request: BadMatch (invalid parameter attributes)
Major opcode of failed request: 153 (RANDR)
Minor opcode of failed request: 18 (RRAddOutputMode)
Serial number of failed request: 31
Current serial number in output stream: 32
What are the proper steps to go through to figure out what is wrong? I've spent most of the last few years just using linux rather than tinkering with it, and the whole Xorg situation is so different these days I'm at a loss.
Last edited by vor_lord (2012-09-22 04:29:49)

archie0 wrote:
Yes. NVIDIA+CRT+VGA cable = bad EDID.
Here's what you can do. Fully remove the xorg.conf file. Regenerate them using nvidia-xconfig, Open the nvidia's GUI as root and just click "Save configuration", or something among those lines. Google your monitor's manual and find the RIGHT vertical and horizontal sync frequency ranges. After setting them in your xorg.conf log-out and log-in again. Go to the nvidia settings gui, you should be able to use a higher resolution.
I've tried this a few times, but always end up with a "Signal out of range". I think the trick is finding the correct ranges. My monitor is a Soyo Topaz S 24", and I can't find any official manual or specs online. What I have found is this:
http://www.thinkcomputers.org/old/index … ews&id=733
That review indicates:
Frequency: Fh: 30 kHz - 80 kHz; Fv: 50 Hz - 75 Hz
So I set:
HorizSync 30-80
VertRefresh 50-75
Signal out of range, which is annoying because in order to fix it I either have to reboot using a live CD, mount the drive, or ssh into it. Whoever started the trend of disabling ctl alt backspace to kill an xsession is not my friend...
Some other forum posts about this monitor indicate that there may have been two variants, but I can't find a different set of specs.
Last edited by vor_lord (2012-09-25 05:48:24)

Flash CC Canvas project - No longer able to set the export Linkage?

Now that Toolkit has been integrated into Flash, it appears a Library Linkages have been somewhat removed...
You can no longer right click and set a linking for an object in the Library, yet you can mannually edit the Linkage box and it works. It worked when tool kit so why has this been disabled? Having to dump everything onto the stage in order to get access to the object is no the best way of doing things, you have to then mannually enter an 'instance' name for everything, before you could right click all the items in the library and select export. It would hten use the library objects name as the linkage.
Will this feature return, I see no reason for it to be removed?

Hi thanks for the fast reply.
I still don't see why it was removed. By removing the feature it does simplify the process but it also hampers the process...
In my example, say I have 100 movie clips, all of these have animations and timeline code; 'stop()', gotoAndPlay()' etc etc.
So under the new "simplified" system, I have to add all 100 clips to the stage, distrute them so I can select them and then manually give them all instance names so that I can interact with them in code, otherwise they become instance1, instance2 etc which i unreliable. Alternativly, I have to edit the Linkage label for each clip in the library manually. I don't think anyone would enjoy this either of these tasks.
The other alternative would be to use the 'export linkages' in an "ActionScript" project but if I were to then copy them back into the Canvas project, all my code would be commented out. I would then have to go through all 100 clips re enabling the code, again another horrible task.
Comparing this to the old way; I would select the 100 clips in the library, right click and tick export. Simple.
This is pretty annoying and I think disabling this feature has not been truly thought out.
I would love to see it return and can only hope it will in a future update.

I am not able to set high and low limits for each channel seperately using LabWindows/CVI

I am using AI_StartAcquisition and AI_ReadAcquisition functions to acquire data using PCI 6025E DAQ card and iam using Lab/Wuindows/CVi5.0 software. But one of my transducer has its range in +/- 500 mV soi need to set the high low limits of each channel seperately for that i am using commond string function(cmd) but still i am not able to set the limits properly. Does anyone has any idea about this trouble

You can set the gain on a per channel basis by using the lower level functions. (As opposed to the easy i/o functions.) For example, look at the "SCANsingleBufSync.C" NI-DAQ shipping example that uses the SCAN_Op() function. It's gain parameter is an array of gains that will allow you to change the input limits for each channel separately.
-Russell

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can i see the choices at the bottom of that window?

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can I see the choices at the bottom of that window?

I tried to send it through gmail and the acct is a POP acct
I'm not concerned about sending to the long address list. I just can't get the email and window that says "cannot send emai using the server..." to go away. The default must be "retry", because although I cannot see the choices at the bottom of the window if I hit return it trys again... and then of course comes back with the very long pop up window that I cannot see the bottom of so I can tell it to quit trying...

HT4550 Lately I find that there is a change in my Safari program. I am no longer able to minimize Safari, instead I only have the choice of quitting the program. What do I need to do to bring back the minimize feature?

Lately I find that there is a change in my Safari program. I am no longer able to select "minimize" when I want to save the present page for a later time. Instead, I can only quit the program to get out of it. Please tell me what I need to do to get the minimize feature back. Thank you.

Hi...
"minimize" when I want to save the present page for a later time
Minimize reduces the size of the window. It doesn't save the page.
Click the Reading List icon just to the left of the Bookmarks icon left side of the Safari toolbar then drag the url from the Safari Address Bar to the Reading List.
You can access saved pages from there.
edited by: cs

Imac is no longer able to open the Configuration file

Hi ,
I have an imac ( ilamp) 20' connected to ADSL, via Netopia Router which is connected to the Airport extreme connected to imac, for the PB Aluminum Tiger 10.4.5. we both can connect. PB can print via imac/printer.
The imac is no longer able to open the Configuration file, when i enter the pswd which is correct, i get the message "The Airport Admin. Utility was unable to read the configuration of the selected base station an error occurred while reading the configuration "
My Beau updated Airport to V5.7, this is the first time since the update I've tried to access the conf. file for the imac which i have done numerous times prior.
I have a new base station Ip address 254.128.0 in Airport Utility Admin, on the imac which does not reflect my network settings anywhere, and is not what it use to be, i think, it was one value different than the PB.Base station IP. I do not know how it changed neither one of us changed it.
I tried using the Airport Setup assistant (imac), I received this message:
"Appropriate Airport hardware was bot found on this computer,if you recently
Installed, an Airport card,please shut down your computer$ make sure the card is properly istalled."
The imac does not have a card, nor do i think it needs one.
I would like to be able to at least open the configuration file.
Thank you for reading my post.
Eme
Power PC G4 (3.3) iMac♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger Mac OS X (10.4.4)

Hi Kes, a star for the company !
I made an error on my first post I have a Netopia modem, Airport router.
And so it remains, i guess that there must be an easy answer somewhere
that I am missing that I/we should read, some direction to that would be helpful, and I would be very appreciative.
As I said the password had been set, and it is not an issue of that being forgotten, i wondered if it was changed back to "public" tried, not it.
particular because everytime the imac wakes one of the folders on ( no one else in office just me and boyfriend and it is his work folder he has a copy on the PB.( the folder on desk top has been clicked on, the one with sensitve info, i have backed the folder up and secure trashed it, just in case some security issue hacking has taken place, thats closing the barn door after the fact.
Good luck,w/ this Q.
regards Eme
Power PC G4 (3.3) iMac ♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger Mac OS X (10.4.5)

I am no longer able to double click on a file and have it open. Any suggestions on how to resolve this problem?

I am no longer able to double click on a file and have it open. Any suggestions on how to resolve this problem?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Since upgrading to 7.0.3 (iPhone 5 64gb, with iTunes Match enabled) all of my music wiped off my phone. Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G? Any ideas?

Since upgrading to 7.0.3 (iPhone 5, 64gb, with iTunes Match enabled) almost all of my music has vanished from my phone (weirdly some hasn't).
Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G (all tracks greyed out), though my network settings etc are all set correctly.
Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
Are these things connected, and how do I fix them?

I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think!

My iPad is no longer able to sustain radio livestreaming.

My iPad is no longer able to sustain radio livestreaming as it has in the past. It drops the stream a minute or so in now. My Macbook has no problem with the same streaming. What might be going on here?

Hello Christine,
Thank you for the details of the issue you are experiencing with streaming on your iPad. I wonder if this is being caused by an issue with Wi-Fi.
I recommend the following steps:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue is still unresolved Wi-Fi disconnects or signal strength is less than expected
Move closer to the Wi-Fi router (access point).
Check for sources of potential interference.
Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
You can find the full article here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for using Apple Support Communities.
Best,
Sheila M.

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

Unless you believe middle-click is yours and don't like it being usurped, mine is set globally to "Enter".

No longer able to access Web Management after Firmware Update [SF200]

Hello!
Today I was attempting to set up SNMP on our SF200-48 switch. I realized we were running old firmware which does not support SNMP and that the most current version (1.4.0.88) does support it. I attempted to upgrade the firmware but it failed, so I decided to install the 1.1.2.0 firmware because I read that the firmware flash process has changed before 1.4
Unfortunately, after rebooting I was no longer able to access web management on the switch. Unfortunately SF200 switches do not support CLI.
The switch is functional and responds to ping, but I cannot get into management to do anything, is there any steps we can try or will I need to reset the switch? After resetting the switch, will I lose any configuration but still not be able to access management? We do not have any other switches to drop in place of this one, and I'd like to minimize downtime as much as possible.
thanks,
Graham Rounds

Hi Graham,
if you are sure that the ping response is coming from the switch then I guess the only thing you could try is the factory reset but you will loose all the configuration. You might call also Small Business Team and open a ticket so they will proceed with RMA if necessary:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Aleksandra

No longer able to delete photos

To make it easier to access the iPhoto library from multiple users on our computer, I moved the iPhoto Library to /Users/Shared/Pictures and set up permissions so that only the owner has write permission and other users are read-only (we had to do this to sync photos to multiple iPods; sharing via network doesn't allow this). However, despite the library and all subdirectories and files being owned by the user with write permission (and read permission, and execute permission for directories), that user is no longer able to delete photos in iPhoto. Whenever that user tried to delete a photo, iPhoto just beeps.
This seems strange. Why should the library directory location matter? All that should matter is file permissions, and that user has "rw" for ordinary files and "rwx" for directories. So, what's causing this trouble?

As Terence mentioned the Shared folder just doesn't work anymore. Here's Apple's document on sharing a library between multiple users: iPhoto: Sharing libraries among multiple users. The disk image method does work and you can set it up in everyone's account preferences to automatically mount then they log in. It would act just like an external HD. You would have to make sure to size it to accommodate growth in the library for some time to come.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

My N97 is no longer able to send outgoing e-mail t...

After a hard reset, my N97 is no longer able to send outgoing e-mail through my Gmail account. I had to set up my e-mail account again on the N97 after the hard reset. I created the e-mail settings with the mailbox guide. I can retrieve my e-mail messages but I am no longer able to send a new e-mail message.
Now, when I create a new e-mail message (Options, Create message, E-mail) and I select "Send" after creating the message, the N97 keeps trying to connect to my mailbox and gives up after several minutes.
Before the hard reset, I had no problems receiving and sending e-mail messages on my N97, using my Gmail account. What should I do to make it send new e-mail messages?
Solved!
Go to Solution.

Sounds like something is wrong in your settings,
Either delete the account from your phone and set it up again or use the G-Mail website help to find the correct settings and manualy check and adjust your phones outgoing settings to match
= =
I already tried those without working. I have deleted the account from my phone and set it up again. Also, I used the G-Mail website Help to find the correct settings and manualy check and adjust my phone's outgoing settings to match. It is not sending the outgoing e-mail messages. I keep getting this notice: Connecting to mailbox. After a while it stops without sending the e-mail message.
It wasn't like that before the hard reset.

I am no longer able to print a document from within a specific website

I am no longer able to print my transactions statements from my financial institution. Once on their website, I would click on the statement and it would open up the document as a PDF file. I can't do that any longer

What do you have set for handling PDF files in Firefox? <br />
https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types
See if these support articles help you. <br />
https://support.mozilla.org/en-US/kb/use-adobe-reader-plugin-view-or-download-pdf-files
https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer

No longer able to set retention choices on a per-podcast basis

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