No Longer Can Connect to Server on Apple TV?

Hi Everyone,
Where to begin.  My Apple TV stopped working approximately three weeks ago.  I remember it well.  I had just purchased an album on iTunes using my Apple TV and the screen blinked about six times.  Then, it turned off.  I'm honestly not sure what happend right after that.  Now, when I turn it on from sleep mode, I get a screen with just two icons showing after hitting the back button: Computers and Settings. 
I've tried unplugging power cords and connecting cables (for both Apple TV and television).  I've also already read some of the discussions here and tried Reset, Restore, and Restart.  No good. 
I've also noticed, at the same time, that I could not download the album I bought on iTunes using my Macbook. iTunes would ask me multiple times to sign in, yet it would not let me download the purchase.  I even tried to do this on my iMac at my parents' house.  No good.  I was told I had to authorize the computer when it was already authorized and the only option was to deauthorize it.  Even that didn't work. 
This is also the exact same time where I stopped using Verizon as my Internet provider and started using the Xfinity hotspot.  In the Settings tab, I have the Xfinity hotspot chosen and it's showing full strength.  The hotspot works for my Macbook and iPhone perfectly, full bars. 
The only progress I've made, about two days ago, was that iTunes finally let me download the album I purchased onto my Macbook.  I'm not sure how or why. 
I really need help.  SOS.

You have a network issue.  ATV can not connect to the internet.  The fact that you also could not download to your Macbook until recently means more than just the ATV was effected.  The fact that NONE of the icons are there means that there is no internet access at all.   Meaning that iTunes, Netflix, Hulu, etc. are all not able to connect.  The service strength indicator is just showing the WiFi single strength.  It is not an indication of actual internet access.
You mentioned you used to use Verizon.  Was this cellular internet service?    You might try contacting this new service provider and asking if they limit or throtal some online services like Netflix or iTunes.  Some service providers do.  Since the problem started with this new service provider you might contact them and ask them to look into the problem.

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