No longer have access to email
Hello all,
I no longer have access to my registered email address. The password for my account was automatically reset (probably because I haven't logged in for a long time). How can I regain access to my account?
Thanks!
Contact Adobe Customer Support.
Similar Messages
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To Whom This May Concern,
I, Margaret Rohrbough (aka: Maggie Alexander or Maggie Rohrbough), no longer have access to a few email accounts that I requested gmail close, ~ over a year ago...These emails also corrospond to Adobe Accounts I opened then too.
Unfortunately, since I did not use Adobe horribly often I openned a bit too many Adobe Accounts...thinking at some point I would consolidate them. Never did... At this time I would like to do so, if someone could help me in the right direction to do so.
[private information removed by moderator]
..Can someone help me with this, please?
Sincerely,HI magpiep,
Consolidating Adobe accounts requires the expertise of Adobe Customer Care. Please Contact Customer Care so that an agent can help you with that task.
Best,
Sara -
I am trying to sync my ipod info from my laptop to my desktop. When I did the transfer only 6 songs came through. How can I sync all my accounts. One email address is so old I no longer have access to it. Help???
It appears that something happened to yur computer/iTunes files. It happens sometimes. To recovery:
- Import the old music into the current iTunes library
- Make sure all the apps are also in the library
- If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
- After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes.
- Restore the iPod from backup and restore as necessary. -
I had to change my Apple ID because it was using an email I no longer have access to. I was able to change it just fine. Now when I try an upodate my apps, it brings up my old Aple ID name so I am unable to update my apps. How do I change the that?
Hi tabby4800,
Welcome to the Apple Support Communities!
It sounds like you may have created a new Apple ID and not edited the old one. Any applications that were downloaded from the old account will need the Apple ID and password from the account that downloaded them to update. You can either enter the password for that account or delete the applications and download them fresh from your new account to resolve this issue. Please refer to the following discussion for further information.
Changed all settings to new ID but Apps still d... | Apple Support Communities
Have a great day,
Joe -
I want to sign out of current apple id and into another one that I own but I no longer have access to my current email address so I cannot log out (It is with an internet provider who I have just unsubscribed with) This is on an iPhone 5S, on iOS 8.1.
That email address is still a valid Apple ID. If you do not remember the passcode, sign onto Manage your Apple ID (Apple - My Apple ID) with that email address, and then click on Reset Password. You will be asked to answer your Security Questions in order to reset the password. If you do not remember the answers to your Security Questions, contact Apple Support to reset them for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
I have an old apple id/email that i no longer have access to. So when I'm trying to sync my iphone to my computer/ itunes it's telling me that i will loose songs etc.. if I dont authorize that acct... I have no way to access that account. I have a new acct that I've been using and need to connect them or some how merge them and get rid of the old one. Any help please!!!
Good question. The people who can help update your Apple ID to an accessible email address are atexpresslane.apple.com
After you've navigated there...
Choose iTunes
Choose iTunes Store
Choose Purchases, Billing, ...
Choose topic not listed
In the box that appears type "no longer have access to my Apple ID email address and I need to reset my password. do not know security questions" (this will allow you to schedule a call to resolve the issue)
Click Continue
Click "Schedule a Call"
Someone will contact you to resolve this issue.
In the future, you might using only email addresses that you can access permanently. -
I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114957) -
I have had an iPod Nano for several years and had an iTunes account. I no longer have access to the email address connected to that account. I just bought an iPhone4s and set up a new account with my current email address as user id. How can i get these 2 accounts combined so I can sync music from my iPod to my iPhone?
You cannot combine accounts at all.
Why did you create a new one?
Just change the e-mail address associated with the old one. -
I have the computer that holds my itunes library. However, I no longer have access to the email account (and therefore apple account) it was set up with so can't sync/update etc. How can I transfer the library to my new apple id? Any help gratefully received as searched the internet but can't find the answer!
Have ipod touch 4th gen, ipod touch 5th gen and ipod nano 7th gen all to sync to library.Hi Stillme,
You cannot transfer purchases from one Apple ID to another. You need to go into the old Apple ID and change it to the new email address instead of using a new Apple ID altogether.
Apple - My Apple ID
If you can't remember the password to the old ID, then click on Reset your Password, and answer the Security Questions. If you can't remember the Security Questions, contact iTunes Support and have them reset:
APPLE ID SECURITY CONTACT NUMBERS
Once you get into your old account, Edit the Apple ID to your new email address. Before you will be able to do that you are going to have to change the email address on the new Apple ID to something else.
Cheers,
GB -
I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?
I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck. -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
how do i verify my icloud account if i no longer have access to the email address they want me to verify it with??
Go to http://appleid.apple.com and click 'Manage your account'. You will be able to change the non-Apple email address you use as a login. You will then need to log out and in again on all your devices.
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I am trying to delete my icloud account from my iphone as i no longer have access to this email and when i try to challenge the security question to access the account apparently i dont know my own date of birth. I cant delete the account as i dont remeber the passwrod and i have a new icloud account that i would like to link the phone to. Any help would be appreciated
thanksIf the old ID (iCloud account) is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
This will not work if your current ID is an entirely new ID and is not a newer version of the old ID. -
My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?
If when you go to icloud.com and sign in with your current iCloud ID you see all your iCloud data there, you can safely sign out of the iCloud account on your Mac and choose Delete at all the prompts, then sign back in with the current ID. This only deletes the data from your Mac, not from iCloud. Your iCloud data will reappear on your Mac when you sign back in after a brief delay as it redownloads. If you have automatically imported your photo stream photos to your iPhoto library you won't lose them either (if you haven't, save them to your library first).
Again, only do this if when you go to icloud.com with your current ID you see your iCloud data there. -
my icloud verified email is an old email address i no longer have access too - as it was register to an old employer.
i have a new Apple ID (email address) - but when trying to register my icloud to my new email address it says that i have to
verify with my old email account...? - is there a work around to this at all so that i can use my icloud contacts/photos/calender etc again..???
thanks - all help is appreciated !!if you in iTunes on your computer click on the menu called store
and look at the second from the bottom menu item [view account<X>] is the X the wanted appleID?
and if it's not have you tried to click on the item above it called sign out and then sign in with the wanted appleID?
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