No longer have authorized computers
I no longer own the broken computers that were previously authorized for playing the songs that I purchased from I Tunes. Since those computers were no longer working, I was unable to de-authorize them.
Now, I am unable to play songs that I purchased from the ITunes Store. I keep getting a message informing me that I already have exceeded the number of computers that can be authorized.
How do I rectify this problem?
Use the Deauthorize All command documented in this article.
(83384)
Similar Messages
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How can I remove computers from my itunes account when I no longer have the computers?
How can I remove computers from my itunes account when I no longer have the computers?
De-authorise all, then authorise the one you still have.
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HT1420 What if I no longer have the computers that need to be deauthorized?
I have had a new computer since Christmas. I no longer have any of the other computers I once used for itunes. Everything transferred fine and I have been using my account for my phone X2, i-pod and now my Ipad. But tonight I tried to reinstall an app that froze on the ipad and I got a message that I need to deauthorize one of my computers. - I no longer have the old computer, how can I procede?
Deauthorize all, then authorize the active computers.
iTunes Store: About authorization and deauthorization -
Please help me out guys.
Itunes has updated and now it wont play my purchased items because this computer isnt authorised.
I no longer own the other computers that I have authorised, so I'm not too sure how I get to start again.
Very frustrating, listening to one song and then it stops, because its not authorised to play the next song.
Thank you
Bec.Deatuhorize all
iTunes Store: About authorization and deauthorization -
How do I deauthorize other computers from my homeshare that I no longer have access to?
I am trying to add a new pc to my homeshare network. When trying to do so it tells me that I already have 5 devices sharing my itunes. How do I deauthorize these other devices that I am no longer using, when I don't have access to them any longer?
If you no longer have the computers you want to deauhtorize,
go to "view your account info" on the itunes store,
deauhtorize all five, and then re-authorize your Computers one at a time.
Authorise / Deaurhorise About
http://support.apple.com/kb/HT1420 -
HT1420 How do you view all authorized computers?
How do i view a list of all computers authorized by my iTunes account? I believe i have computers i no longer have authorized so need to see whats there and figure out how to deauthorize old computers i no longer have.
Cierma wrote:
How do i view a list of all computers authorized by my iTunes account? ...
Sorry this is not possible...
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
I have 5 computers authorized on my account and I would like to deauthorize all of them. When I try it tells me I cannot do so until January 2016. Is there a way around this? I no longer have access to the computers that are authorized.
Did you recently deauthorize a bunch of computers? You can only deauthorize all once year.
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
You will have to contact Apple and request they remove the lock on a reset. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I just bought a new Macbook Pro and Itunes is not letting me authorize it for use because I have 5 computers authorized including old iphones I no longer have and an old computer that is broken. How do I deauthorize computers I no longer have?
If you've got 5 computers authorised for the account in question, and you need to free up authorizations, I'd do a "Deauthorize All" from one of the computers you have access to, and then reauthorize the computers you have access to.
For instructions, see the following document:
iTunes Store: About authorization and deauthorization -
iTunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?
Hey Christownsend,
Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
1. Click iTunes Store on the left side of iTunes.
2. If you're not signed in to the store, click the Account button, then enter your account name and password.
3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
4. In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
Thanks,
Matt M. -
My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize new Laptop?
You can only deauthorize everything to do that. Click on Account under Quick Links. You can deauthorize all five there. But you can only do this once a year.
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I bought a new computer and tried to authorize it. It states that I already have 5 computers that are authorized. I no longer have any of those 5 computers. How do I deauthorize all of them, as it is not shown as an option, as my new computer since it is not authorized.
ThanksYou can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC. -
I am trying to acccess my music created under my old appleid. It says I have too many devices authorized but I would no longer have access to those old computers! How do I get those computers off of my account listing or deauthorize all the things I don't have?
Use the Deauthorize All command documented in this article.
(81683) -
New MacBook Pro 15" won't authorize my iTunes to sync with my other Apple devices, iPad, iMac, iPod and other MacBook Pro 17" since I have authorized other devices (5 is the limit) that I no longer own.
How do I get passed this severe limitation? I also assume that my Apple TV won't be alowed to sync due to this limitation as well... any help with this would be greatly appreciated.Sign into your account in iTunes - from that page you should be able to deauthorise ALL 5 authorised computers - supposedly you can do this once a year.
Thereafter any devices you no longer have will be deauthorised, and you can reauthorise those you still have or are new.
AC -
i have already authorized 5 other computers that I no longer have and now cannot sync and store my music etc. on my current computer. how can i unauthorize all other computers if I no longer have them?
Go to store on the menu bar. Select view my account. From there, go to manage devices. It will give you a list of all the computer that are authorized to use your account. This will allow you to choose which ones you want to delete.
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I currently have 5 computers authorized but 2 of them I no longer own. How can I deauthorize only those 2 computers?
You cannot deauthorie a computer without access to that computer.
You can deauthorize all, then authorize the active computers.
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