No luck buying songs on itunes

It's been over a year since I was cut off from buying music on itunes. Here are some facts and maybe someone can figure it out. I'm the administrator on my computer. I allow the rest of my family to use my computer, but they must log in under their name and their password. I can browse itunes, listen to sample music, but when I go to buy a song I get a -9807 error connection message. OK, now I log off and say my wife logs in on my computer using her password. She can browse, and BUY anything she wants on itunes using my apple account information. So, their is not a connection problem, something has blocked out me from buying music on itunes. I have tried everything apple has suggested 10 times. This is a software problem, I just don't know how to fix it other than replacing the hard drive. PS. all the music on my computer has been purchased through itunes.

Try to duplicate exactly your wife's account settings in System Prefs. If she can log in to the account and shop there is no reason why you can't. Replacing the HD seems a bit drastic.
Create a new administrator account as a test and see if that account can get into the iTS account.
I would think that Apple would have already suggested the above noted 'fix's'.
MJ

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