No mail notification when a new R3 Work Item is available in the UWL...

Hi,
I would use the universal worklist(UWL) to display SAP workflow items in the portal.
However, we have also the requirement that the end-user should get an email when a new task (r3 work item) is available.
I connected the mail and i can send and recieve only when i create task from the UWL in the Portal.
When i receive r3 work items no mail notification is sent.
Please what is wrong?
Had somebody implemented this or any ideas how to do this?
I appreciate any help.
Thanks in advance,
Ari

Hi,
Its more on to the UWL side to send the alerts for the substitution tasks.
BPM doesnt have any handle once it hand it over to UWL. You can check the alerts in UWL to send notification to the substitution person so that that person aware of the task.
Another option may be check what UWL APIs provides so that you can read the substitution person in advance in BPM so that you can model a notification task
Regards, Anil

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