No manual actions are available

Hi all,
I've implemented two ways to print a smartform from the Portal. The first one is through a scheduled actions area and the other is through a print button on header area. These two buttons worked fine until I upgraded the CRM 4.0 to SP16. Now, print button located on top is not working and when I click on it and I get an error message about "No manual actions are available".
Any idea to solve this problem, please?
Thanks in advance and regards.

Hi,
    Check for your Settings in the Action conditions for your Action Defination.
In Path:Customer Relationship Management>Basic Functions>Actions>Actions in Transaction>Define Conditions:
In the "Details of the Selected Processing" for your "Selcted Processing" you have made the settings for Print Option and defined the Printer Selection the Action Execution Interval,
check for these settings weather are Appropriate or not,Also check for the Options Available in the Output device are still available or not and selected ones are Appropriate or not.
Hope it answered your Queries..
Thanks and Regards,
RK.

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    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {6BC824B4-BD8C-4779-BB10-ABDBCD5AFAEB} : Verify/Remediate Network Inspection service startup type.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {D6CB32EA-423D-44CB-9C58-97CE55D2148E} : Verify/Remediate Windows Update service startup type.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {E8030BE0-B773-4742-B6A1-0870CF139117} : Verify/Remediate Windows Update service startup type on Windows 8.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {9040BA8C-580D-4FCA-8846-BBD5F5BB1597} : Verify/Remediate Configuration Manager Remote Control service startup type.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {9DCD49EF-E021-46FF-A777-49210B558527} : Verify/Remediate Configuration Manager Remote Control service status.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {934F12E3-295E-4BA0-AE0F-09859685720F} : Verify/Remediate Configuration Manager Proxy service startup type.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {43029EED-EB9D-4E35-A5F7-7FDD93EC8C57} : Verify/Remediate Configuration Manager Proxy service status.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail:
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Evaluating health check rule {7B9F8FF6-EDF7-42CA-A67F-073A2E161C19} : Verify/Remediate SQL CE database is healthy.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Successfully evaluated all client health rules.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Fail to get integer from registry CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Fail to get MPFailCount from registry, restart counting from 0
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Client is set to use HTTPS when available. The current state is 224.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Client is set to use HTTPS when available. The current state is 224.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Raising event:
    instance of CCM_CcmHttp_Status
    ClientID = "GUID:8E1768FD-5FB5-4191-A804-F26D05EB636C";
    DateTime = "20140821190415.358000+000";
    HostName = "uekkisc001.uead.uep.com.pk";
    HRESULT = "0x00000000";
    ProcessID = 2304;
    StatusCode = 0;
    ThreadID = 1620;
    CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Client's current MP is http://uekkisc001.uead.uep.com.pk and is accessible
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    MP check succeeded CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Send previous report if needed. CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Fail to get time from registry CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Can't determine whether previous sent succeed, assume sent failed
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Fail to get string from registry CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    There is no previous report sent CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Fail to get time from registry CcmEval
    8/22/2014 12:04:15 AM 1620 (0x0654)
    Can't determine whether previous sent succeed, assume sent failed
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Previous send is not complete, need to send report this time.
    CcmEval 8/22/2014 12:04:15 AM
    1620 (0x0654)
    Begin to send client health status report CcmEval
    8/22/2014 12:04:16 AM 1620 (0x0654)
    Successfully sent client health status as a state message.
    CcmEval 8/22/2014 12:04:16 AM
    1620 (0x0654)
    ==========[ ccmeval finished normally in process 2304 ]==========================
    CcmEval 8/22/2014 12:04:16 AM
    1620 (0x0654)
    REGARDS DANISH DANIE

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