No matter what i do i cant restore my iPod and iTunes will not recognize it

no matter what i do i cannot restore my iPod to factory settings and iTunes will not recognize my iPod but Windows will (i've tried everything) please help me

what happens when you connect your ipod to the computer?
did you follow these procedures for reset and restore?
Resetting
Restore your iPod

Similar Messages

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    Hello agardner37701,
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    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

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    I have an ipod touch  and Itunes does not recognize device.  What can I do?

    See:
    iOS: Device not recognized in iTunes for Windows

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    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
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    Start with these articles and see if that gets you anywhere...
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    http://docs.info.apple.com/article.html?artnum=304434
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    Before you can use the iPod you have to activate it by connecting it to a computer with iTunes.  Try the following to get your computer to see the iPod so you can activate the iPod.
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