No Mavericks Still!

Question

Hello, fellow user of Apple?  I use an iMac from mid-2011 with 4 GB of RAM.  My computer uses Mac OS X v10.8.5, well.  But I've _never_ been able even to get Mavericks.
Always [multiple times per day, over the past 2-weeks at-least] I see this:  "Your request is Temporarily unable to be processed.  Please try again later." [Temporarily feels more-like Permanently!  :-( ]
Lately I've been thinking that at the _root_ of my trouble is my Internet Service Provider.  I use Charter Communications in Asheville, NC.  So I wondered whether another user of Charter got Mavericks?  Already I called Charter, but the man whom I spoke with had never heard of Mavericks.
On the web at Charter I asked, "Has anybody gotten Mavericks?"  But that gave me nothing of use.  Darned automated service!  [Thank you, Minimum Wage.  Customer Service falls through the-cracks. Boom.  :-( ]
Please understand that I'm in No Hurry to get Mavericks.  Doing-so has become an item to pursue in my spare time.  :-)
Maybe you have a reply, please?  Thank you.

Answer 1

If you are seeing impaired, no problem with the large print. But if you not, there is no need to enlarge the font for your post. It's a lot like shouting at us.
Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
Open DNS;
http://www.opendns.com
208.67.222.222, 208.67.220.220
Google Public DNS;
https://developers.google.com/speed/public-dns/
8.8.8.8, 8.8.4.4