No mention of my order on adobe website account

Hi,
I purchased a Acrobat Pro Xi on 24 April 2013 in India. For some reason, I cannot use it now as it says the trial has expired although I had followed the instructions in installing. I checked the website after logging into my account and found that there is no reference of my order. It shows no order history. I have the receipt and the order number (Order Number: 22538442624 ). What can I do? Thanks for helping.

Hi sssingh,
Do you have the serial key for Acrobat, if yes then on the trial expired prompt select license this software, sign in with your Adobe id, enter the serial number to activate Acrobat.
Regards,
Romit SInha

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