No money in account showing up

Before I updated to the new iTunes, I had like $6.00 in my account from a gift card. After I updated, there was no little box next to my account name telling me how much I had. Is it in a new place or did my account money get lost during the update?

Your iTunes Store account shouldn't be effected by a software update on your local machine. I'd suggest "refreshing" your session with the iTunes store, by clicking your Store menu at the top of the iTunes window and choosing Sign Out. Once that's done, go back to that Store menu and choose Sign In. Enter your ID and password, and then see if iTunes now shows your credit next to your email in the top right corner.
If not, send an email to iTunes Store customer service:
http://www.apple.com/support/itunes/store/browser/
Hope this is helpful
CG

Similar Messages

  • I just redeembed my gift card but the money is not showing up in my account. What can I do?

    I just redeembed my gift card but the money is not showing up in my account.  What can I do?

    Not sure if you have tried the following...
    http://support.apple.com/kb/TS1538
    This article has some good troubleshooting ideas. 

  • Can't access money in account to make purchase

    I redeemed a gift card - my account shows the credit but when i buy an album there is no way to use the money in my account to pay, the only option is to charge my debit card.

    Are you in Canada? Apps could only be bought with a credit/debit card for a long time in Canada. Somebody posted that had been changed, but I'm not sure...

  • Only guest account shows up at start up on Macbook Air

    Last night I was updating my Macbook Air, left it alone to do it's update, came back the next morning to turn it on and it was stuck at the apple logo.
    After preforming a safe boot, it took me to the login page however only the guest account shows up.
    I'm not sure if something went wrong during the update, it was at 70% battery life when i preformed the update so I didn't have it plugged into a power source like recommened, but i've never had a problem with it before.
    I've tried enterng control+alt+command+enter which gives me the chance to put in a username and a password.
    First I enter my name and passwor, but it was rejected.
    So then I tried my apple ID and password, and it was rejected again.
    I know I'm entering the right username/password, because it has been the same for my Air, Pro, and iMac.
    Now I'm not sure if the account even exsists on my Macbook Air, but the guest account only allowed me to use safari.
    I'm not able to access system prefences or anything.
    I'm also having trouble with my iMac after updaiting to Mavericks, it work fine until the update and now it's saying my disk is corrupt, but that's a whole other story.
    I'm just hoping to fix the problem at home because I really don't want to take two computers down to the Apple store.

    If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used to upgrade.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

  • HT204053 I have 2 Itunes accounts, one I don't use with money in the account, can I combine that money or account into the account I currently use?

    I have 2 Itunes accounts, one I don't use with money in the account, can I combine that money or account into the account I currently use?

    You can access, usually under the Apple (icon) menu in the main desktop
    window, note item with name "About this Mac" & click on that, to see more
    information about your computer, its OS X version, and other. The system
    version and build model are there. Do not post a serial number.
    If you are setting up Mail in a Mavericks OS X 10.9.x system, there often
    is access to information in the Help viewer from the main menu bar, or
    in an open mail application. If you have a Gmail or other account, that
    info is often on their home page where setup and help are located.
    The settings of each email account may vary according to their provider;
    so you would have to change your computer to accept them. An older
    link to a general look at that issue, change IMAP to POP, is covered here:
    https://discussions.apple.com/message/16770816#16770816
    While that may not answer your question, you could use the info in
    your Mac OS X system Help viewer and use its search; or maybe
    a Spotlight search to see an answer online.
    You have to learn some basic things in order to actually use these...
    and it helps to expand that so you won't have to pay for tech service
    on things you can do yourself in a few minutes, beyond easy stuff.
    Of course, you're hearing this from a guy with no ISP email, ever.
    So mine are web-mail only; & I never save email to a computer.
    PS: If you have a new Mac with an AppleCare plan, you may be able
    contact Support for help. Ask someone (for 90 days, or up to 3 years
    if the Plan was extended) there at AppleCare, for their guidance.
    http://www.apple.com/support/contact/
    Good luck & happy computing!
    edited

  • How can I get my POP account showing in the inbox it's supposed to show in?

    Hi-Until a couple of weeks ago all mail received from my IMAP and POP accounts would show up in the correct mailboxes in my Mail inbox list. (Only problem then was that sent mail would never show up in the sent mail folder--always stayed in the inbox.)
    Now a new problem has happened----unless I go directly to my charter cable account (P0P account) to retrieve any mail sent to that particular address, the mail goes unnoticed by Mail on my MAC and nothing shows up in the inbox. But--- If I do a test to myself , sending an email to the POP address from my IMAP account from my MAcMAil, my IMAP account will show the email in the inbox of the IMAP account I sent it from as if I'd mailed it to that account. How can I get my POP account showing in the Inbox? And, any suggestions for a fix to getting the "sent" mail to show in the "sent" folder would also be appreciated.
    Thanks!

    Control click in the tool bar area and customize.

  • HT1727 How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process).  My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone

    How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)?  My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone.  I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)).  Any help would be appreciated.
    Thanks

    Hello mcegirl4,
    Thanks for using Apple Support Communities.
    Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
    Download past purchases
    http://support.apple.com/kb/HT2519
    Take care,
    Alex H.

  • Zero Balance clearing account shows balance?

    HI All,
    My "zero balance clearing account" shows balance and hence my trial balance is not matching.
    We have posted some WA(goods receipt) documents from MM side and cancelled those due to wrongly entered of internal order in those documents.And Debit line item is missing in those cancelled documents and hence credit amount is showing in my zero balance account.
    How can i get rid of this problem and match my trial balance ?
    Regards,
    Sumeya Offrin

    Hi Sumiya,
    Check the Trial Balance GL Line Item wise through FAGLL03/FBL3N - G/L Account Line Items.
    If any correction reverse the Entry do it again.
    One more Check the MM Transactions All materials are reversed are not.
    Check the Stock Balance in MB5B through GL Wise Stock Account.
    Regards,
    Kishore K

  • My iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information.  How do I get the old email account off my iCloud

    my iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information.  It keeps asking me my old password to the old email address which is NOT a valid email any longer.  I'm unable to manage my iCloud until this is resolved.  HELP

    If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
    Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
    If that does not work, time FaceTime off, restart your iPad and then start all over again.

  • I thought I upgraded to Pro, but my account shows both Basic and Pro. How can I upgrade to Pro and cancel Basic without losing my forms?

    I thought I upgraded to Pro, but my account shows both Basic and Pro. How can I upgrade to Pro and cancel Basic without losing my forms?

    Hi Rochdr,
    You can use the following article to help you address this issue with your mail account in OS X:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I have submitted build by xcode 6.1 but in itunes account shows us Apps and app updates submitted to the App Store must be built with Xcode 5.1.1 or later, and iOS 7 or later SDK after clicking the submit for review.

    I have submitted build by xcode 6.1 but in itunes account shows us Apps and app updates submitted to the App Store must be built with Xcode 5.1.1 or later, and iOS 7 or later SDK after clicking the submit for review.
    Please tell me the solution as soon as possible and i am able to remove the build.

    You have used Xcode 6.1 and it is a valid version, so you should not have any problem. Anyway, if there is any problem, Apple will contact with you to fix it before your app is published.

  • Am a new user - iPad3. As my Apple ID I used my Yahoo!Mail address and but used adifferent password to that which I use on Yahoo. In my icloud email account Account shows as my Yahoo mail address but neither my Apple password nor my Yahoo pasword work.

    Am a new user - iPad3. As my Apple ID I used my Yahoo!Mail address and but used adifferent password to that which I use on Yahoo. In my icloud email account Account shows as my Yahoo mail address but neither my Apple password nor my Yahoo pasword work. I am also unable to open any other mail accounts such as gmail. Can anyone help please?

    Sign out and sign in with new Apple ID
    Settings>iTunes and App Store>Apple ID

  • No accounts showed up after running reconcillatio with SAP HR adapter

    Good afternoon all,
    I have an urgent question with the SAP HR adapter and I cannot resolve it for three days. You help will be greatly appreciated.
    I configured SAP JCO 2.1.9 to work with IDM 8.1 SAP HR adapter. The "Test Configuration" button works on the first page of SAP HR Resource Wizard. After I ran a full reconcillation, IDM gave a status "Full reconcillation succeeded" with the following details:
    Users examined for claims 0
    Resource accounts claimed: 0
    Resource accounts discovered: 8578
    Native changes detected:
    Accounts added: 8578
    Accounts processed for reconcillation: 8578
    Correlation processing:
    Resource accounts fetched: 8578
    Accounts correlated with users: 8578
    Account state updates required: 8578
    To see the account index for the accounts in each category, click a situation type below:
    While the account index search returns nothing and listing accounts shows no accounts from SAP.
    Would you please shed some lights on what might be wrong with my configuration? Thank you very much for your help.
    Sheng

    Did you find any solution? I´m facing a similar problem: when I run the reconciliation in a few secons it ends and shows 0 for all kind of results (claims, discovered, fetched,...). In another instance it works fine so we configured this SAP resource in a similar way but doesn´t detect accounts.
    Regards.

  • I bought a CC membership but my adobe account shows I only have free trial?

    I bought a CC membership but my adobe account shows I only have free trial?
    My credit card has been billed twice. Photoshop wants me to enter a serial number because my trial has expired.
    Help?

    Hello Jo Ann,
    I was not able to retrieve any orders or membership with the email address linked to your account.
    Have you placed the order using a different Adobe ID?
    Thank you.
    Arnaud.

  • HT1491 "Unkown Error(5002)".  I have purchased a set of music albums and my Account shows that I have 322 files waiting to download.  But they will not download - clicking download just produces this error message. How do I get round this?

    Unknown Error (5002)
    I have purchased a set of music albums and my Account shows that I have 322 files to download.  But they will not download  - I just get this error message. Can anyone explain what this means and what to do to get round it?

    See if this post fixes it : https://discussions.apple.com/thread/4852016

Maybe you are looking for

  • DB Adapter -Polling SQL and  After Read SQL:

    Hi.., I have DB adapter Configured for logical delete. Here is the SQLs Polling SQL: SELECT LOG_ID, ORG_ID, ROUTE, ATTRIBUTE9 FROM GETS_UX.GETS_UX_PROF_TRANS_LOG WHERE (((ROUTE = 'ERP INBOUND') AND (((ORG_ID = 123) OR (ORG_ID = 234)) OR (ORG_ID = 5))

  • How to load XML files ? HELP!

    Hi folks. We have an old Oracle database 7.3.. So we need to load XML files into its tables. As we understand Oracle Loader doesn't help us. Is the way to load that files? Thanks in advance Alex

  • Video Clip Framerate Wrong In Premiere

    So I have a super weird issue that I spent 2hrs trying to figure out last night, and am now here making a post. So I recorded a video of my iPad screen and audio which has a playback of 60FPS in Quicktime, VLC, or any other media viewer. But when I i

  • Cashed Checks posting to period "0"

    FI Experts, I am using t-code FCKR to upload the cashed checks, it seems to be working fine, but even thought I specify current date as teh posting date, tcode posts them to period "0" instead of current period. Anyone knows why?

  • Regarding production planning

    hello, i want to ask u that where we assign gl a/c for the posting of that material which is wastage material or scrap material in production after confirming in co11n and by using movement type 531. plz reply.