No more access to trailers from Apple site and iTunes.

A few days ago I discovered that the page - www.apple.com/trailers - would no longer fully load in either Safari or Opera. All of the graphics at the top of this page were missing (the graphics providing visual links to trailers), and if I clicked on one of the trailer titles as listed below on this page, the new page would open but it would not fully load, also not displaying the trailer graphic. I have a DSL connection and have had no trouble linking to and playing trailers from - www.apple.com/trailers - in the past. The pages would all load quickly, and the trailers play on cue.
I decided to try to access the trailers through the iTunes Music Store, but, again, the Movie Trailers page would not fully load. After many minutes, it would still not load all the way, but where there should be small graphics for each of the trailers, there would appear only graphics of a broken chain link. All of the icons for music and audio books on this Trailers page display normally, and their links work just fine. All other features of the iTunes Music Store work just fine, too - music, audio books, podcasts, etc.
I am able to go to the official web site address of a movie (using Safari or Opera) and if it has a trailer that plays in QuickTime, I have no trouble playing it. This indicates to me that the QT plug in is working fine on both browsers. I have QT movies on my HD, and they still play just fine. The problem I'm having seems to be restricted to just the Apple web site and iTunes Music Store sections that have to to with access to trailers.
A week or so before I noticed this problem, I had upgraded to QT 7.0.2. I tried switching back to 7.0.1, but this made no difference, and have since upgraded again to 7.0.2. I tried removing "QuickTime Plugin.webplugin" from the Internet Plugin folder, but this didn't help either. I don't know what to try next, and I'm sure that I didn't add any thing new to my computer or upgrade anything, or change any QT settings just before this problem of no access to movie trailers cropped up.
Any help on this matter would be well received!
Bill Reeves

The Problem is solved.

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