No more iCloud files in pages and numbers after iOS8 update

HI,
after updating to iOS8 on my iPhone 5, Numbers and Pages wasn't able to find any file on iCloud.
My iPad mini works perfectly. For both, I didn't activate iCloud Drive.
This his is what I tried :
- disable and renable iCloud sync for numbers and pages.
- uninstall and reinstall Numbers and Pages
- disconnect iCloud, try with an other account, and come back to the main one.
None one of these tries worked.
Any ideas ?
Thx.
Doudd

I have the same problem, no iCloud documents on my iPad mini after updating to iOS8.  Calendar, notes and contacts are all there, and the documents are there on my iPhone 5.  I have tried re-setting the network settings as suggested in another thread, and removing and reinstalling numbers and pages, switching off iCloud and switching it back on again, all to no avail.
I spoke to Apple support and they told me I had to do a complete restore of my iPad, but that means losing all my settings, apps, photos etc which is rather drastic if I'm not convinced it will work (and I'm not convinced!)
It seems a lot of people have this problem and it seems to be random if it is affecting some iPads or phones and not others.  Really weird, I wish Apple would get it sorted, they have a habit of not liking to admit it's a problem.   I suspect it is connected in some way to this iCloud drive, which I have not updated to, as it does not work with Mavericks and we don't yet have Yosemite (thanks again, Apple, if they are needed together why release iOS8 and not Yosemite?
Lesson learnt - don't update until Apple have released the first fixes!!
If anyone finds a solution, please let us know!!

Similar Messages

  • My mac is converting Word and Excel files into Pages and Numbers files when I click to open them (or download and open them) from an email. I do I get this to stop? It's really aggravating.

    My mac is converting Word and Excel files into Pages and Numbers files when I click to open them from an email. Downloading them and opening them doesn't help. How do I make this stop? I don't use iLife and don't want to; my clients are using Office and it's easier for me, except when I have to copy and paste everything they send me from an iLife file back to Word and Excel. Help!!! It's like Apple has become Microsoft, forcing us to use their apps.

    Do you have Word & Excel installed, if yes, navigate in the finder to an example of each, right click and select 'Get Info' scroll down to 'Open With' and select the appropriate program, check the box that says 'Change All'

  • HT4972 Why Pages and numbers are not updating.

    My pages and numbers are not updating for about a week now Why?

    Some one else had a similar problem last night...same as yours. He claimed that Pages had been stuck trying to update for about week. I posted this and he said that it worked - which part he did not say - but give these things a try.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to resume the download.
    If you have all of your Pages files backed up in iTunes or on your Mac, this might be the answer. Try deleting the waiting icon - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    I have deleted Pages a couple of times when I had issues with it and then reinstalled it. I even deleted a stalled Pages once and then tried the update successfully again after that. My files are always backed up in iTunes and on my Mac so I had no apprehension about deleting the waiting download.

  • How can I convert my Appleworks 6 word processor and spreadsheets files to Pages and Numbers for OS 10.9?

    My disc drive on my 6 year old MacBook died.  I bought an iMac with OS10.9, but it will not allow me to open Appleworks files from my backup drive.  Does anyone know of a method to transfer or open  Appleworks 6 files in Pages or Numbers for OS 10.9?  I need those files.
    Thanks
    XAV8R

    Hello,
    > It coped much better with my Draw documents than the older version
    Normally, I have added many functionnalities, retrieving the bitmap, gradient, ... But there remains some problem when a group/frame shares some shapes and a picture or when a shape crosses differents pages, the result can be become bad, ...
    > a number of lines missing on page 3
    I suspect there are here, ie. if you select in page 3 the big gray square with two ellipses and remove it, there seem to reappear ( I do not know why this square insists to hide the other shapes even when I put it in background, ....)
    > the lines are very much thicker than they should be
    All objects are thicker than they should be, mainly because I need to create a embedded Odg for each shapes. This will change in LibreOffice 4.3 because we have added in the parent library of libmwaw, functions to create shapes directly ; at least for line, rectangle, ellipse, probably not for other shapes...
    > I can add that to my page when it gets out of beta, (Perhaps you could announce it in this forum as it is relevant to AW and I don't want to keep checking the LO website.)
    Ok, I will try to add a message when LibreOffice 4.2 will appear ( note: as I only write an extension used in LibreOffice, I also do not keep checking the LO website, I only check now and then that all is working ).

  • Application problems with pages and numbers after Yosemite install

    Since upgrading to Yosemite and updating my applications, I have problems opening some documents in Pages and Numbers and get a message
    You need a newer version of Numbers to open this spreadsheet.
    I also have 2 icons for Pages? The old icon and the new?
    When an upgrade occurs doesn't the old version normally get "absorbed" by the new version?
    What do I need to do to resolve this?

    There are other problems in Pages and Keynote and Numbers.  When you use the Share tool, and choose Open In Another App...... no apps are listed except for iTunes U.   This is an error, as there are several apps available on the ipad that open Pages.  Also, in the Share tool, if I select  Send a Copy,  the email option is not available.  We have checked with app developers who say they their most recent app version addresses this issue, but it doesn't.
    We have tried to erase and reset the ipad, put everything back, and the problem still exists.

  • Cant retrieve keynote,pages and numbers after ios5, cant retrieve keynote,pages and numbers after ios5, cant retrieve keynote,pages and numbers after ios5

    installed ios5 onto my ipad. it updated and restored all info except that although it reinstalled keynote, pages and numbers, the enclosed documents werent there! what can i do?

    Just to further clarify. In Settings the Restrictions are not limiting anything. They are not enabled. When I attenpt to delet any app they all start shaking (like normal with the little cross displayed) but when you select on for deletion the ipad freezes for several minutes then reboots. It is a 64G iPad with 25G free space. I have many apps on it and they all work fine. Just Pages, Keynote, and Numbers that have stopped working. When you start them they go to a grey (pre start up) screen with no buttons. Then after a few minutes the ipad reboots.
    Note I'm on 6.1.3 not 6.1.4 !!!!!!!!!

  • TS3991 i can go to icloud, but keynote, pages, and numbers are not there

    I have an icloud account, but cannot access pages, keynote, or numbers.

    I am having the same issue for browser based iCloud access. (Macbook, iPad and iPhone programs are fine). The new beta is awful via browser. In Chrome no files are available, and in Firefox all formatting is lost when copying and pasting into Word or some other program.
    This is on a Vista Business machine. I have not tried the Safari browser, but will do so.

  • Why can't I open files from pages and numbers on my mac, I can open them on my macbook air

    When I try and open a file from either numbers, pages and keynotes on my mac I get a message telling me "The file “Essential Skills Module 10 Presentations.key” couldn’t be opened." I am still able to open them on my MacBook Air and iPad. Can anyone help me with this?

    looks like the file is corrupt

  • Can not find applications pages and numbers after I reinstall to os X. I've read that this applications are free.

    Good day. I did an upload for my mac and now I have an Mac os X. I've read that with this system you provide applications: numbers and pages and others for free. I checked in Purchase for that and I dont see them.
    Thank you.

    Welcome to Apple Support Communities
    You only get Numbers, Pages and Keynote for free if you purchased a Mac after October 1st or if you have got iWork '09 installed. If not, you have to pay for these applications

  • Cant accept icloud terms and conditions after ios8 update on iphone 4s

    updated ipnone 4s to ios8 and after am unable to connect to use anything on phone till i have accept the terms and conditions but it will not allow me to connect to the server please help!!!

    I got it to work by enabling cookies in safari settings and turning off private browsing. Cookies are probably the key thing here. Accept button will appear at bottom right of first screen of agreement.

  • Problems with Pages and Numbers using iCloud Drive on early 2008 MacPro, Yosemite

    One of my computers, an early 2008 MacPro running Yosemite, will NOT save Pages or Numbers documents to iCloud Drive from within those applications.  I see the little iCloud Drive error badge next to the file name in Finder after I try to save.  However, on the SAME computer I can save Pages and Numbers documents to a local drive (e.g., to my Desktop) and then use the Finder to drag the documents to iCloud Drive successfully.  Another computer, a MacBook Pro running Yosemite, has no problems using iCloud Drive to create, edit and then save Pages and Numbers documents stored on iCloud Drive.  I have tried "turning off" iCloud Drive for Pages and Numbers in System Preferences on the Mac Pro and then turning it back on to no effect.  I have also logged out of iCloud Drive on all of my devices (which include two iOS devices) and then logging back in to ensure that I'm using the same login id on all devices, again with no apparent change.
    Any suggestions for my next steps in attempting to solve this issue?  Is there any way to get more information about precisely what type of error is occurring?  Hovering over the badge only shows "Error".
    Thanks in advance.
    Jon

    Found a solution, but it is odd:
    On the 2008 Mac Pro, I UNCHECK the boxes beside Pages and Numbers in System Preferences > iCloud > iCloud Drive > Options. Now Pages and Numbers will properly save edited documents to the appropriate folders on iCloud Drive.
    Go figure ...
    Hope that this helps someone else.
    Jon

  • Why did I lose my old documents on Pages and Numbers? I didnt need a new version. Ive been printing out the same handouts for 8 years

    Why did I lose my old documents on Pages and Numbers when I updated my computer. I didnt need a new version. I have been using the same hand outs for 8 years. Some I can see, some say you cant open unless you buy numbers.....again

    The old version of iWork should still be on your computer.
    Check in Applications (Command-Shift-A) for an iWork '09 folder.

  • Pages and Numbers will not open my iCloud files until I restart my Imac.

    Pages and Numbers will not open my iCloud files until I restart my Imac.

    Welcome to the Apple Community Lloyd.
    Please tell us the versions of everything you are using.

  • All my files just disappeared from my pages and numbers apps on my mini iPad. Under Usage, both still show 350 MBs used for each. Ideas?

    all my files just disappeared from my pages and numbers apps on my mini iPad. Under Usage, both still show 350+MBs used for each. Ideas?

    Hello r253,
    The following troubleshooting steps can help get your documents to reappear on your devices.
    Documents I've updated on my Mac or uploaded from iCloud.com don't appear on my iOS device
    If you're using an iWork for iOS app (Pages, Numbers, or Keynote), check the iCloud system requirements and make sure that you're using the latest version of iWork. For third party apps, check the documentation that came with the app, or check with the app developer to make sure the app supports iCloud. App Store application descriptions often indicate whether the app supports iCloud.
    Go to Apple () menu > System Preferences on your Mac. Click iCloud and confirm that you're signed in to iCloud and the Documents & Data checkbox is selected.
    After opening your iOS app, wait a few minutes for the documents to appear. Your iOS device may not have connected to iCloud since changes were made to the document at iCloud.com or on your other devices.
    Try creating a new document on your iOS device, then check again for the documents from iCloud to appear.
    Go to Settings > iCloud > Documents & Data and confirm that Use Cellular Data is turned on.
    Confirm that you're connected to the Internet by checking for an Edge, 3G, 4G, LTE, or Wi-Fi icon in your device's status bar. Test your connection by opening apple.com in Safari.
    Try resetting iCloud Documents & Data service.
    iCloud: Troubleshooting Documents in the Cloud
    http://support.apple.com/kb/TS3991
    Cheers,
    Allen

  • Pages and Numbers not sync between ipad and macbook pro. icloud problem?

    My Pages and Numbers are stopped synchronizing via icloud between ipad and macbook pro. Everytime I edit something to Pages or Numbers on my ipad, my ipad failed to upload the edited version to icloud. what happened?

    I have a slightly different problem with Numbers and Pages failing to sync between a Macbook and iPad via iCloud. I have checked all the obvious settings. I think the problem may be that the Macbook username is my email address, whereas the iPad username is my wife's email address. However, both addresses are named alibis for exactly the same email address from our internet provider – eg we get the same emails, despite appearing to have different addresses. So I don't understand why the iPad cannot pick up Numbers or Pages files that have been opened and saved in iCloud on my Macbook. Other apps, such as iCal, sync perfectly, but i guess they don't use iCloud. Any help appreciated!
    (We have tried emailing Numbers files to the iPad, but that is very slow and innefective.) 

Maybe you are looking for

  • How's your battery after updating to ios 8?

    hey just using my ipad 4 with ios 8 in a day now just wondering hows your battery doing? cause i feel that it took longer to charge and feels like the battery is draining more faster

  • OAM- http header containing old value

    Hi, I am using OAM to protect one web application and need to pass few http headers to the application for funtioning. Issue is one of my http header takes older value only even after its value is changed in repository. Due to this user is stuck in t

  • Huge "OTHER" category size after OS upgrade?

    Recently after upgrading the OS software on my iPad2, It is almost full with the "OTHER" category showing 5.6GB size! That is more than my pics & music combined, what is in the OTHER category & How can I get some memory space back for MY stuff? Help

  • Crashing problem while modifying Audio Effects...

    Fresh install and update of Premiere Elements 10.  When modifying the Audio Effects, the program crashes (every time) with no ability to save.  Is there a way that I can fix this?  Thanks in advance.

  • WRT54GS v6 firmware problems...

    i just bought my WRT54GS v6 router today. i installed everything the way the directions told me to and everything was working fine until i i tried to install the latest firmware. While the firmware was installing, i got an error about not being able