No more scanning HP LaserJet 3020 after upgrading to MacOS X 10.10 Yosemite

The device still prints.
Scanner device: You can not open the application "HP Scan" because PowerPC applications are no longer supported.
Systemversion: OS X 10.10.1 (14B25)
Kernel-Version: Darwin 14.0.0
Startvolume: Macintosh HD

Hi,
I afraid that scanning is no longer supported on some of the latest OS for a while...
Although it might still worked on previous versions it is likely to cause issues on Yosemite, it is no longer officially supported since OS X 10.7 (Lion):
http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03411613#N100BA
Shlomi
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No more scanning after upgrading to MacOS X 10.10 ("Yosemite"

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Hi I would like to help you scan from your HP OfficeJet Pro 8600 (N911a) to your newly upgraded mac OS X. Please complete the following steps and let me know the outcome of your efforts; Reset Printing SystemClick the Apple icon ( ), and then click System Preferences.In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system. The Print & Fax dialog box shows no printer selectedNote: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Repair Disk PermissionsOn the Dock, click Applications, and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").Click the Repair Disk Permissions button at the bottom of the window. Once the repair is complete, restart the computer and download and install the HP Printer Drivers for OS X. Now when you add the printer, you should have the HP driver to choose. If for any reason your printer driver is not there, then select the AirPrint driver.
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Re: No more scanning after upgrading to MacOS X 10.10 ("Yosemite"

I am sorry Mr. HP, but if you select "Preferences" under the Apple icon there is nothing there for "hardware."
Can you please get someone to respond to the problem that understands how a MacBook and Yosemite works please?
I've run out of time for guessing.

HI @UThrewError
After reviewing your profile I can see you have many posts on the subject. Let's start fresh. I would like to help you with the issue, but rather than me reviewing every post on different threads, let's start from the beginning. Please respond back with the answers to the following questions;
Please describe the issue in detail
Please confirm you have 10.10. On another thread there was mention of 10.6, and on another I see 10.9 was mentioned. Please verify your Mac version for me. How Do I Find Which Mac OS X Version Is on My Computer?
What printer model do you have? If I am not mistaken it looks like you have the 8600, but please confirm and let me know which model (pro, plus, premium) How Do I Find My Model Number or Product Number?
Please let me know what you have tried thus far. (I can see on one thread the issue was escalated - what was the outcome of that?)
Connection type: Wireless, Ethernet or USB?
I can image by the number of posts you have you may be feeling frustrated, but please allow me the opportunity to work towards a solution with you. Please give me a chance, I can see you have been displeased with the efforts of some on other threads, but I am willing to work with you if we can be respectful of one another. I will do my best to respect your time and efforts, I hope you can be mindful and appreciate my willingness to help.
Thanks, I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Message was edited by: graphico
Message was edited by: graphico

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This question was solved.
View Solution.

HI Gregg,
Thanks for posting your issue on forum,
Could you let us know how is the printer connected to the Mac. Also would like to know if you are using Scan to computer or Scan to network folder.
did you try uninstalling and reinstalling the printer after upgrade.
When you upgraded you Mac to Yosemite did you use the Migration Assistance to move all the applications, files to the newer OS.
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Thanks.
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "Kudos! Star" which is on the left
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

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Ed

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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I have provided the HP LaserJet 1100 All-in-One Printer series Support page.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

No more scanning HP LaserJet 3020 after upgrading to MacOS X 10.10 Yosemite

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