No multimedia with Acrobat Reader 9

I have lots of .pdf slideshows (created using Phtoshop Album 2.0), they have embedded mp3 files in them. They played perfectly well with Reader 8.0, however now that I've upgraded to 9.0 they mp3 audio cannot be heard. How do I get the multimedia.api into Reader 9?
I'm stunned that by simply upgrading to 9.0 I've suddenly lost this functionality. Really would appreciate some help and guidance on this one.
thanks
phil

I just ran into the same problem. I also have several PDF slideshows, but judging from the non response to your post dated July we may be alone in our admiration of this function.
I downloaded Reader 8.0 for now, but that doesn't help the folks I send the slideshows to who are now running Reader 9.0.
I downloaded a trial copy of Acrobat 9.0 to see if the PDF slideshow audio function had been moved there, but it also just runs the slides - no audio or video clips.
Does anyone know if this neat little program still exists somewhere in Adobe?

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    0x1920000 -  0x1a41fff +AdobeACE ??? (???) <8764F712-6333-8E08-EDF7-4414F1A9CE1C> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1a64000 -  0x2029feb +AdobeAGM ??? (???) <7A72C679-CC12-2C8A-717C-C595E294E688> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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    0x95bbc000 - 0x95c2bff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
    0x95d70000 - 0x95f17ff7  libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
    0x95ff5000 - 0x95ff6ff7  com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
    0x96075000 - 0x9607bfe7  com.apple.CommerceCore 1.0 (9) <928FCA4F-1366-AE18-CF67-87C79F5DAC21> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x9607c000 - 0x96135fe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
    0x96136000 - 0x96144fe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
    0x96145000 - 0x9614cff3  com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
    0x9614d000 - 0x9614dff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x9614e000 - 0x9617eff7  com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    0x96251000 - 0x962a9fe7  com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
    0x962aa000 - 0x962cbfe7  com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x962cc000 - 0x9644efe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
    0x9644f000 - 0x96450ff7  com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <253E9552-5CEA-0D5A-1EDA-3B8F669B79EA> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x964ac000 - 0x964afff7  libCoreVMClient.dylib ??? (???) <12EF6056-7AC7-6691-75A2-BD0675C56A35> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x964b0000 - 0x964d4ff7  libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
    0x9660d000 - 0x96749ff7  com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <781018FB-474B-E09C-D419-5BFF80590A10> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9674a000 - 0x9678efe7  com.apple.Metadata 10.6.3 (507.15) <A23633F1-E913-66C2-A073-E2B174C09B18> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
    0x967a3000 - 0x967acff7  com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x967ad000 - 0x967adff7  liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
    0x96865000 - 0x96945fe7  com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
    0x969f0000 - 0x96acaffb  com.apple.DesktopServices 1.5.10 (1.5.10) <2BA08DD4-35A2-A0FF-ADEA-B381F0CEEB81> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
    0x96acb000 - 0x96b96fef  com.apple.CoreServices.OSServices 359 (359) <EC340F74-8192-C9DD-40B3-AE4E519A38D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
    0x96baa000 - 0x9748aff7  com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x97499000 - 0x97804ff7  com.apple.QuartzCore 1.6.3 (227.36) <8E927524-EB0A-D5BA-C2E4-FA26FE4C428A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x97805000 - 0x97885feb  com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
    0x9788b000 - 0x97afefe7  com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x97aff000 - 0x97b32ff3  libTrueTypeScaler.dylib ??? (???) <E5E16584-870F-CBCD-F861-3BB45324DE16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
    0x97b3b000 - 0x97f70ff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
    0x97f7f000 - 0x97fd9fe7  com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x98020000 - 0x981fcfe7  libType1Scaler.dylib ??? (???) <CB930F73-3CD3-BF41-645B-470660F57FF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
    0x981fd000 - 0x981fdff7  com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x981fe000 - 0x982b4ffb  libFontParser.dylib ??? (???) <D85C1840-0FA8-27A2-54B7-FF336099EBC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
    0x982bf000 - 0x982e1fef  com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    0x982e2000 - 0x982edff7  libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x982ee000 - 0x98553feb  com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x985a2000 - 0x9864affb  com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
    0x9864b000 - 0x98691ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x98692000 - 0x986efff7  com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x986f0000 - 0x98751fe7  com.apple.CoreText 3.151.8 (???) <6F5D6C49-4693-B9B7-6612-832E8F155747> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
    0x9877d000 - 0x987e1ffb  com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
    0x98857000 - 0x98857ff7  com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x9899a000 - 0x989affff  com.apple.ImageCapture 6.0.2 (6.0.2) <E9F4B952-27A1-5BFC-CA8D-DADA055D30E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
    0x989b0000 - 0x98bdbff3  com.apple.QuartzComposer 4.2 ({156.28}) <08AF01DC-110D-9443-3916-699DBDED0149> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
    0x98bdc000 - 0x98c25fe7  libTIFF.dylib ??? (???) <5CE284EC-F637-EDBB-FDB3-61E86407CBB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
    0x98c32000 - 0x98d3eff7  libGLProgrammability.dylib ??? (???) <2D172B4E-432F-D18E-EA99-3BD56DBE7649> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
    0x98d6b000 - 0x98dacff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <95079B56-0B7B-F114-5C43-5220DBE0FBB1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
    0x98dee000 - 0x98eaafff  com.apple.ColorSync 4.6.6 (4.6.6) <D00B95AE-2379-CB8E-B18C-FF5B66741C23> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x98eab000 - 0x98f25fff  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x98fba000 - 0x98ffaff7  com.apple.ImageCaptureCore 1.0.4 (1.0.4) <CE815114-CEFA-4AF4-7365-7908428AB733> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
    0x9906a000 - 0x9907efe7  libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
    0x9907f000 - 0x9908dff7  com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9913f000 - 0x99149fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    0x9914a000 - 0x99443fef  com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x99444000 - 0x9944afff  com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
    0x9944b000 - 0x9949bff7  com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x9949c000 - 0x99517fff  com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x99518000 - 0x99556ff7  com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x99557000 - 0x99576ff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x9957f000 - 0x9957fff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
    0x99580000 - 0x99a39ffb  com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x99a3a000 - 0x99a87feb  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    0x99ac0000 - 0x99acaff7  com.apple.HelpData 2.0.5 (34.1.1) <A9CF754F-B254-5D40-B8B5-F35414DFD875> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd110000
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000
    Printing as image:
    Process:         AdobeReader [3814]
    Path:            /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
    Identifier:      com.adobe.Reader
    Version:         10.1.0 (10.1.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [87]
    Date/Time:       2011-06-18 22:29:49.584 -0500
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          834604 sec
    Crashes Since Last Report:           4
    Per-App Interval Since Last Report:  534 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      A53C6811-1170-42FB-B252-FDD6EF1FC1AD
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation      0x95209440 CFURLCopyAbsoluteURL + 48
    1   com.apple.CoreFoundation      0x95254624 _CFFindBundleResources + 740
    2   com.apple.CoreFoundation      0x952510f3 CFBundleCopyResourceURL + 147
    3   com.apple.CoreFoundation      0x95261526 CFBundleCopyLocalizedString + 694
    4   ...e.print.framework.PrintCore 0x905e6fcd OpaquePMPaper::CreateLocalizedPaperName(OpaquePMPrinter*) + 355
    5   ...e.print.framework.PrintCore 0x905e9e7a PMPaperCreateLocalizedName + 202
    6   AdobeAGM                      0x01c863d7 AGMTerminate + 1732436
    7   AdobeAGM                      0x01bd463b AGMTerminate + 1003960
    8   AdobeAGM                      0x01bd4bbe AGMTerminate + 1005371
    9   AdobeAGM                      0x01bd4dec AGMTerminate + 1005929
    10  AdobeAGM                      0x01c19a80 AGMTerminate + 1287677
    11  AdobeAGM                      0x01c0e729 AGMTerminate + 1241766
    12  AdobeAGM                      0x01c090a3 AGMTerminate + 1219616
    13  AdobeAGM                      0x01c00114 AGMTerminate + 1182865
    14  AdobeAGM                      0x01c00830 AGMTerminate + 1184685
    15  AdobeAGM                      0x01af9388 AGMTerminate + 106245
    16  AdobeAGM                      0x01af9bf2 AGMTerminate + 108399
    17  com.adobe.Acrobat.framework   0x00d30066 AcroSecurityBailOutImpl + 11089619
    18  com.adobe.Acrobat.framework   0x00ca1583 AcroSecurityBailOutImpl + 10505200
    19  com.adobe.Acrobat.framework   0x00ca3230 AcroSecurityBailOutImpl + 10512541
    20  com.adobe.Acrobat.framework   0x0028b82d RunAcrobatInBrowser + 151284
    21  com.adobe.Acrobat.framework   0x0028bc47 RunAcrobatInBrowser + 152334
    22  com.adobe.Acrobat.framework   0x0028bfe2 RunAcrobatInBrowser + 153257
    23  com.adobe.Acrobat.framework   0x0028c0fe RunAcrobatInBrowser + 153541
    24  com.adobe.Acrobat.framework   0x00505404 AcroSecurityBailOutImpl + 2525809
    25  com.adobe.Acrobat.framework   0x004657cc AcroSecurityBailOutImpl + 1871417
    26  com.adobe.Acrobat.framework   0x0067ee8b AcroSecurityBailOutImpl + 4072696
    27  com.adobe.Acrobat.framework   0x004925d2 AcroSecurityBailOutImpl + 2055231
    28  com.adobe.Acrobat.framework   0x00492718 AcroSecurityBailOutImpl + 2055557
    29  com.adobe.Acrobat.framework   0x0088eaac AcroSecurityBailOutImpl + 6234393
    30  com.adobe.Acrobat.framework   0x0088e85c AcroSecurityBailOutImpl + 6233801
    31  com.adobe.Acrobat.framework   0x00242a4e RunAcrobat + 2291709
    32  com.apple.AppKit              0x96c30c46 -[NSApplication sendAction:to:from:] + 112
    33  com.apple.AppKit              0x96c30af9 -[NSMenuItem _corePerformAction] + 435
    34  com.apple.AppKit              0x96c307eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
    35  com.apple.AppKit              0x96c306da -[NSMenu performActionForItemAtIndex:] + 65
    36  com.apple.AppKit              0x96c3068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
    37  com.apple.AppKit              0x96c305f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
    38  com.apple.AppKit              0x96c30537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
    39  com.apple.AppKit              0x96c24c61 NSSLMMenuEventHandler + 404
    40  com.apple.HIToolbox           0x94884c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    41  com.apple.HIToolbox           0x94883ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    42  com.apple.HIToolbox           0x948a67f3 SendEventToEventTarget + 52
    43  com.apple.HIToolbox           0x948d2e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
    44  com.apple.HIToolbox           0x948f7b90 SendMenuCommandWithContextAndModifiers + 66
    45  com.apple.HIToolbox           0x948f7b47 SendMenuItemSelectedEvent + 121
    46  com.apple.HIToolbox           0x948f7a5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
    47  com.apple.HIToolbox           0x948c7160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
    48  com.apple.HIToolbox           0x948c68bb _HandleMenuSelection2 + 465
    49  com.apple.HIToolbox           0x948c66d9 _HandleMenuSelection + 53
    50  com.apple.AppKit              0x96c1e1a2 _NSHandleCarbonMenuEvent + 285
    51  com.apple.AppKit              0x96bf2d3e _DPSNextEvent + 2304
    52  com.apple.AppKit              0x96bf1fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    53  com.apple.AppKit              0x96bb4247 -[NSApplication run] + 821
    54  com.adobe.Acrobat.framework   0x000149d5 RunAcrobat + 6020
    55  com.adobe.Acrobat.framework   0x0001338d RunAcrobat + 316
    56  com.adobe.Reader              0x00001e92 main + 94
    57  com.adobe.Reader              0x00001e16 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x95d97922 kevent + 10
    1   libSystem.B.dylib             0x95d9803c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x95d974f9 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x95d9729e _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x95d96d21 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x95d96b66 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x95

    First of all, it is important to remember that "sometimes, things happen" to computers, and that a problem that you are experiencing may be a unique set of circumstances, and not necessarily a defect in the software.
    1. Is your printer driver up-to-date? If you create another printer queue for a Generic PostScript Printer, does the problem still occur?
    2. Create a brand new user account and test the problem there. If printing works, then the cause of the problem is something inside your original user account, like a preference file or a cache. Use a utility like Onyx to clear cache files and test removing any preference files in <user>/LibraryPreferences that seem relevant to printing. Remove the preference to the Desktop. If the problem persists, replace the preference file. If it goes away, trash it. Note that you may need to restart after removing a pref file.
    3. Reset the Printing System. In System Preferences > Print & Fax, right click on the list of printers. There will be a menu command "Reset Printing System". Note that this will delete all your print queues, and you will need to add them again.
    4. Is there a crash with every document? Try changing some of the print menu options. Any reason that you are printing as an image? Try not doing that.
    5. There doesn't seem to be anything reported in the crash logs, but do you have any third-party software that runs at startup, or in the background? Very often these things can interfere with many processes.

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