No muscis when the screen sleeps (ipod nano 7th gen)

I bought an ipod nano (7th generation) which seemed to work fine when I plugged it into my car stereo. When I turned it off and came back a short time later, it started ok but then as soon as the screen went black the music stopped. I had to wake it up again to get it to play but then it carried on doing the same thing. My friend tried her iphone and there were no issues. The next time I turned it off and tried it was fine but then did the same thing again when I turned it off. Does anyone know what's causing this? Since it's new I'm not sure if I'm doing something wrong. There were hardly any instructions about usage with it. There doesn't seem to be anything relevant in settings that I can see.
Your help would be much appreciated?
R

The headphone jack on a new iPod Nano is very tight. Get a flashlight and inspect it first and clean out any lint/dirt/insects/debris you might find. After that make sure you plug the headset jack all the way in, there should be no gap between the plastic on the headset jack/auxiliary cable and body of the Nano.

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Hi! I really couldn't find no way to lock the screen, except pressing the top button (what only cancel any touch you do in the screen).
That's an old discussion about (failure vs feature), but I wonder about if you are running, you can let the screen locked and still change or pause the song by pressing the buttons on the side of the iPod)
hope I could help you

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

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1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
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Hello pipworms,
I would be concerned too if my iPod nano's was just showing a white screen. I recommend following the steps below:
Display shows a white screen
Try putting the iPod into disk mode:
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While the device is in disk mode, sync it to iTunes and try to restore.
I got this information from the following article for the 6th generation iPod nano. The steps are the same, except I updated the reset steps with the reset for the 7th generation iPod nano:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
How to reset iPod
http://support.apple.com/kb/ht1320
Putting iPod into Disk Mode
http://support.apple.com/kb/HT1363
Thank you for using Apple Support Communities.
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This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
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I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

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Apple Retail Store - Genius Bar

No muscis when the screen sleeps (ipod nano 7th gen)

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