No music browsing in Apple TV
Hi,
Wonder if anyone can help!
I have a 1st Generation Apple TV which has worked brilliantly until this week.
After purchasing & downloading a few music tracks, the options under the "Music" tab on the menu page suddenly changed. Now I only have the option to enter "My Music." The "Search" and "Top Music" tabs, etc. have disappeared. This means I can no longer purchase music direct to the Apple TV which is my usual method.
The other tabs for Movies, TV, Podcasts, etc. are OK & work as always, it's just the Music one which has developed this fault. I can connect OK to internet radio & YouTube as well as download movies, etc.
My software is apparently up to date, (software version 3.0.2). I've done "reset settings" and also used the diagnostic tool start-up. This said I had an ethernet problem, but I've reconfigured the settings to no avail. I would have thought that if there was an ethernet problem, then all options would be affected, i.e. Movies, TV, Youtube, etc.
I don't particulary want to do a factory reset, because of the amount of content currently on the Apple TV that I would have to replace.
Any help or suggestions would be very welcome!
Hi Linda, exactly the same has happened to me. Not sure when it happened, it was OK Thursday night but not now. I ran diagnostics and had no problems, so I think your ethernet issue is a red herring.
I tried signing out of the itunes store account and back in and also restarting, but the problem has not been fixed.
I presume Apple have done something at the iTunes Store end. I have put in a support request through iTunes, I will let you know when they respond. In the meantime can anyone else help?
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