No music in Itunes but is in My music folder in my documents on the network

*I have a windows network where we store everyone's My docs on the file server. I point my Itunes to the proper location and it will import and work properly. I close Itunes and open back up and there are no songs there.*
*I have reinstalled and pointed to the folder again allowing everything to import and have the same issue.*
*Thank you,*
Brandon

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

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http://support.apple.com/kb/HT1386
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If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

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iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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iTunes: Restoring iOS software
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Hi,
To show up in Windows Explorer, you can try placing the iPod into
disk mode.
Moreover, i recommend you to
restore ipod to factory settings.
If this issue still persists, locate to device manager, uninstall and reinstall USB Mass Storage Device driver.
Here is an article you can refer to below:
http://support.apple.com/kb/TS1369
To get more help, you can also redirect to apple support forum:
http://www.apple.com/support/ipod/
Thanks!
Andy Altmann
TechNet Community Support

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You said:
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No music in Itunes but is in My music folder in my documents on the network

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