No network adapters (HP Pavilion p7-1415). Can't get them back.
This PC suddenly lost its network adapters. No wireless. No LAN.
When I plug an ethernet cable into the LAN port, no lights.
No network adapters in Device Manager - Scanning for hardware changes brings up nothing and there are no exclamation points or yellow icons to even show if there is one malfunctioning
Things i've tried:
-Re-installing the network drivers. I now get the error message of: "Your system does not meet the minimum requirements for this update. Update has been cancelled (9996)"
-Virus and Malware scans bring up nothing
-Deleting the Config Registry key from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network (I backed up my config)
-Restarting
-sfc /scannow
-I used a USB wi-fi dongle and was able to connect to the internet using that. Under device manager it says it is a RealTek wifi adapter, but I don't believe it is...
any ideas?
thanks
According to THIS PAGE, the onboard network device is listed as RTL8171FH-CG gigabit Ethernet controller, which is Realtek. The wireless adapter is listed as Wireless LAN 802.11 b/g/n featuring Single-band (2.4 Ghz) 1x1, which is an adapter card. The page I linked has a picture of the card, which shows a RALINK RT5390. It is possible that one of them has failed but not likely both.
If the USB WiFi dongle works then possibly the internal WiFi became unseated or failed.
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