No network connections?

This is a weird one. One of our white Intel iMacs has no network connections. It has been fine since new and now it won't connect to a network. If I use a good, known to be working Ethernet cable, it says it is not plugged in when it clearly is, and if I use the airport, it can't find any wireless network. I have tried it in two different locations on two different networks, setting appropriate settings for the networks in each location. I have tried under a user and under the administrator setting. I have used Onyx and repaired Disk Permissions, and repaired the disk using Target Mode off my laptop (don't have the original install disk at home). I haven't yet reinstalled Tiger as I didn't have the install disk handy and it won't let me put a new system on from the generic Tiger DVDs I do have. Any thoughts (and hopefully solutions) gratefully received
Cheers

Yup, I mean the black Retail disks, although it is funny that I have used these to install Tiger on a large number of types of machines (they are supplied to schools free to schools in NZ under an agreement between our Ministry and Apple and the machines I have installed Tiger on are school machines - nothing illegal!!!)
Yup - the ports are there under System Profiler and I can't see anything not right in what it says
Yup - ports are turned on????
Still shows no cable connected under Safe Boot???
Strange that BOTH sources of network connection are showing no connectivity. I've obviously struck occasions when one is not working but BOTH. Surely not hardware related - must be software???
I really do appreciate your time trying to find a solution to this perplexing problem and they were great suggestions
Cheers

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Hi, I am trying to update an iPhone 4 from iOS 4.3.3 to iOS 7.0.4, and every time I try to update it comes up with an error message saying that there was a problem because the network connection was reset. Is there any way I can get past this and update?

The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

ITunes 10.0.1 "the network connection could not be made"

This was not a problem for me on 10.0. I can no longer update my podcasts because I get this error message
"There was a problem downloading (podcast name) the network connection could not be made"
so first I ran diagnostics for the network connection and it said that it could not make a secure connection to the itunes store. I clicked help and it said to add a rule to the windows firewall (even though one already existed), I did that and now its green but I still get the same error message. Here is the information from the diagnostics.
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 0637C6B672852BC1
Current user is not an administrator.
The current local date and time is 2010-09-28 09:37:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 260M
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.1.22 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A05144D0-DC62-4367-9AEA-8537EF0D39C9}
Description: Intel(R) 82577LC Gigabit Network Connection
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: none of your business
DHCP Enabled: Yes
DHCP Server: none of your business
Lease Obtained: Tue Sep 28 09:02:30 2010
Lease Expires: Thu Sep 30 09:02:30 2010
DNS Servers: none of your business
Adapter Name: {E8E377A7-4E43-4F3C-9BE3-9218319096C5}
Description: VirtualBox Host-Only Ethernet Adapter
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 09:00:00 1970
Lease Expires: Thu Jan 01 09:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-09-28 09:34:16.
I modified it slightly because my IP address is not necessary for troubleshooting this issue. is anyone else having the same problem? how can i fix this

Did you get anywhere with this? I'm getting the same error when I try to use Home Sharing. It worked through all the 9.x versions, but with 10.0.1, I can't even home share between two identical MacBooks. I get the above error when I try to copy a song / video / etc. from one library to another.

ITunes Store Error Message: "network connection was reset"

I've been having trouble connecting to the iTunes Store since Dec. 25, 2006. The last time I was able to connect to the site was Jan. 2, 2007!
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Here are the troubleshooting issues that I have already performed.
1) Ensured that my internet connection was active.
2) Checked to make sure Windows XP Service Pack Updates were compatible. No problems with the firewall detected.
3) Have the latest version (7.02.16) of iTunes.
4) iPod software is up to date.
5) Ran iTunes diagnostics which states:
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was reset.
Connection attempt to iTunes Store was unsuccessful.
The network connection was reset.
Secure connection attempt to iTunes Store was successful.
Does anyone have this problem? Can anyone recommend a solution that worked for them?
Sony Windows XP

PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store.

PCs losing network connection

We often have one of our ethernet-connected PCs lose its network connection. (not just the internet, the entire LAN connection). To get it back we either reset the Homehub 3 or simply swap the cables between ports on the hub. It isn't always the same PC that loses the connection, so pretty sure the problem isn't at the PC end.
I've spoken to BT in India and they sent a replacement Homehub 3, but the issue persists. Both Homehubs are Type A. The person I spoke with insisted they no longer make the Type B hub (which I wanted for its newer firmware).
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Hi foxycat,
Do you get any error messages on the computer when it loses connection? I presume the error messages are the same on each computer? I'm also presuming each computer is connected to the Homehub using a different ethernet cable so this would rule out the cable being at fault. Is there one computer that doesn't lose connection at all, or does the issue occur when you switch on a certain device?
Dean
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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Hi Team, Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will st

Hi Team,
Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will stuck on enabling
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Hi，
So switch a LAN card fix this issue...seems a compatibility issue or maybe some packs or programs you installed recently cause this issue.
Have you manually check the network adapter driver from the PC's manufacture website? sometimes, it will be a time delay before Microsoft push out the driver update.
Check if issue exists in safemode with network, this mode will launch Windows with limited sets of files and drivers.
if you have a restore point, restore the pc to a previous point at which the pc is functioning fine.
Yolanda Zhu
TechNet Community Support

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
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 Cheers, Tom

When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.

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Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen

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Install this to get X11 functionality back in 10.8
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tim-bob wrote:
Any suggestions for getting the network connections working on Windows 7 Pro running on a Mac Min with OSX Lion?
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HP Officejet Pro 8000 A809a - network connection does not work

Hi,
I just purchased the Officejet Pro 8000 (without wireless). Printer works great when connected and installed via USB, but network connection is just ... awkward. Meaning it doesn't want to work
Question: when I connect the printer via ethernet, the printer should automatically obtain an IP-adress from my router's DHCP-server, right?
Well that doesn't happen here. I printed the network configuration page several times, each time it states that the printer has the IP 169.254.90.4 with 255.255.0.0 as subnet. My local network is 192.168.2.0 with 255.255.255.0 as subnet. So the connection to the printer cannot work. Why doesn't the printer automatically obtain the network config of my network and how can I change this behavior?
Any help would be very appreciated.

Sometimes DSL providers have more control over the router than the printer likes.
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- Connect Ethernet between the printer and router.
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Network connection problems, please help!

I have had an iPod Touch (4th generation) for over a year now and it worked fine. Today, something went wrong with my network connection. One moment it says that I'm connected to a network, and a few seconds later it says I'm not connected... Then a few seconds later it's connected again. I have full wifi bars, and it does it throughout my whole house. The wifi symbol keeps going on and off. I tried turning my Verizon Westell Model 6100G Modem off and back on because this normally fixes my wifi connection problems. This didn't work. Then I tried turning my iPod off and back on. This didn't work. I tried turning the wifi off and back on. This didn't work. I tried forgetting my network and signing back in. This didn't work. I also tried resetting the network, and this didn't work either. I'm not having any connection problems with my laptop, it's working fine. It's only my iPod. I'm still able to use the wifi, but for a split second, it will not work. I'm not sure what else to do. It's very annoying! I'm going to see if it does this at other peoples houses with their wifi. Can any one tell me what's wrong and how I should fix it? My only theory is a broken antenna...Please help! Thanks!

I have two things you could try.
1. Plug your iPod into the host computer that which the network is based around because sometimes the network has trouble identifying a device if it has been a while since you plugged it into the computer.
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Jabber for Windows 9.1(3) - All network connections fail at least once a day

Hi,
We have Jabber for Windows 9.1(3) running, with the MSI 3.2 installed as well.
At least once a day my computer stops making network connections (Outlook gets disconnected, Internet Explorer cannot connect to Google, Chrome also fails). When I shut down and restart Jabber all network IO resumes.
Has anyone seen this behavior?
I've made two problem reports for this. Is anyone interested?
Regards,
Erik Tamminga
PS. Server side we're running all 9.1 versions.

We had the same issue and logged a TAC case, and the final result was to uninstall media services as mentioned above. Obviously now you no longer have desk phone video.
The new 9.2 beta has a new media service version, and the rollout of the new 9.2 client is mid march I believe, so hopefully this rectifies the problems, because if it doesn't I think this would not be a good thing for Jabber as a product unfortunately.
Cheers

Same here, 4s working perfectly, downloaded update 8.0.1 Now no wifi or bluetooth or hotspot. Control on/off icons are muted in colour and don't respond. Tried resetting network connections then total restore, didn't work so still have the same probl

Same here, 4s working perfectly, downloaded update 8.0.1 Now no wifi or bluetooth or hotspot. Control on/off icons are muted in colour and don't respond. Tried resetting network connections then total restore, didn't work so still have the same problems as before.

Satellite L505D-S5983
I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
Then add things carefully, rebooting Windows and testing the USB and audio at each step.
Please note this.
The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
All of the latest drivers for your model are easily found here. This one is for the sound.
Realtek Audio Driver for Windows 7 (32/64)
-Jerry

When I try to use FaceTime on my Macbook Air, I try to verify the email I want people to call me with, and it says verified, but soon an message comes up that says "Could not verify the email address. Please check your network connection and try again."

So our school lets us use Macbook Airs for the school year, and it has facetime on it. I know facetime isn't blocked because like everyone else is using it. So I decide to give it a try. I click the icon, it says enter your apple ID. I dont have one, so I click to make one, and do so. I then enter my apple ID and click next. The screen reads "People will call you using your email address. What email address would you like to use?" I enter my email address in the box below the message, and then go to my email and click the link, and sign in, thus verifying the email. I go back to the facetime window, and click next. At the top it says Verified, but when I click next it doesn't go on to the next step, it simply blacks out the next button so that I can not click it, and after a few minutes a message comes up that says "Could not verify the email address. Please check your network connection and try again."
So that is the issue, please help!!!!!
*Note-I repeat that I know it is not blocked by the school because everyone else uses it just fine.*

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

No network connections?

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