No Numbers after March Lync 2013 Client update

Hi,
We have problems with the EWS sync after applying the March Lync 2013 client update. All contacts are synced from the users private contacts folder but no numbers are shown. After removing the update it is working fine again. We are not using UCS as
we are still on Exchange 2010.
Any ideas?
Kristian

I didn’t have this problem when I installed the update.
Did you download the update from
http://www.microsoft.com/en-us/download/details.aspx?id=42232 or
http://www.microsoft.com/en-us/download/details.aspx?id=42249?
Please check if this issue happens to other users.
Lisa Zheng
TechNet Community Support

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    MSI (s) (10:4C) [15:10:52:652]: SequencePatches returns success.
    MSI (s) (10:4C) [15:10:52:652]: Final Patch Application Order:
    MSI (s) (10:4C) [15:10:52:652]: {27D7A8D0-8E28-4A2A-A1D4-473E31DF6438} -
    MSI (s) (10:4C) [15:10:52:652]: {73E81413-5A7E-40A3-9BD5-821ADDF30B10} -
    MSI (s) (10:4C) [15:10:52:652]: {D448DFE1-B83E-4394-9484-25563EFBF58D} -
    MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisablePatch' is 0
    MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (10:4C) [15:10:52:653]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4569.1506
    DEBUG: Error 2746: Transform 90006E0401000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:653]: Skipping validation for patch transform #90006E0401000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4420.1017
    1: 2746 2: 90006E0401000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0401000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0401000015.0.4420.1017. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4481.1005
    1: 2746 2: 90006E0401000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0402000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4569.1506
    1: 2746 2: 90006E0402000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4505.1008
    1: 2746 2: 90006E0402000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4454.1509
    1: 2746 2: 90006E0402000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4454.1509 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4454.1509. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0405000015.0.4481.1005
    1: 2746 2: 90006E0402000015.0.4454.1509 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4569.1506
    1: 2746 2: 90006E0405000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4505.1008
    1: 2746 2: 90006E0405000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4454.1004
    1: 2746 2: 90006E0405000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0405000015.0.4454.1004. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4481.1005
    1: 2746 2: 90006E0405000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4569.1506
    1: 2746 2: 90006E0406000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4433.1507
    1: 2746 2: 90006E0406000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4433.1507 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4433.1507. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0406000015.0.4505.1008
    1: 2746 2: 90006E0406000015.0.4433.1507 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4569.1506
    1: 2746 2: 90006E0406000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0407000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0407000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4420.1017
    1: 2746 2: 90006E0407000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0407000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0407000015.0.4420.1017. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4481.1005
    1: 2746 2: 90006E0407000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0408000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4569.1506
    1: 2746 2: 90006E0408000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4505.1008
    1: 2746 2: 90006E0408000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4454.1004
    1: 2746 2: 90006E0408000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4454.1004. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0409000015.0.4569.1506
    1: 2746 2: 90006E0408000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0409000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0409000015.0.4420.1017
    1: 2746 2: 90006E0409000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0409000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4420.1017. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0C0A000015.0.4569.1506
    1: 2746 2: 90006E0409000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0C0A000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0C0A-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000
    MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:076]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:076]: Produkt: Microsoft Lync 2013 -- Das Entfernen ist fehlgeschlagen.
    MSI (s) (10:20) [15:16:59:077]: Das Produkt wurde durch Windows Installer entfernt. Produktname: Microsoft Lync 2013. Produktversion: 15.0.4569.1506. Produktsprache: 0. Hersteller: Microsoft Corporation. Erfolg- bzw. Fehlerstatus der Deinstallation: 1603.
    MSI (s) (10:20) [15:16:59:079]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
    MSI (s) (10:20) [15:16:59:085]: Deferring clean up of packages/files, if any exist
    MSI (s) (10:20) [15:16:59:085]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
    MSI (s) (10:20) [15:16:59:085]: Unable to delete the file outside of the engine. LastError = 2
    MSI (s) (10:20) [15:16:59:085]: MainEngineThread is returning 1603
    MSI (s) (10:4C) [15:16:59:089]: RESTART MANAGER: Session closed.
    MSI (s) (10:4C) [15:16:59:089]: No System Restore sequence number for this installation.
    === Protokollierung beendet: 24.11.2014 15:16:59 ===
    MSI (s) (10:4C) [15:16:59:090]: User policy value 'DisableRollback' is 0
    MSI (s) (10:4C) [15:16:59:090]: Machine policy value 'DisableRollback' is 0
    MSI (s) (10:4C) [15:16:59:090]: Incrementing counter to disable shutdown. Counter after increment: 0

    2014/11/24
    14:49:36:136::[4844]
    Error: Product
    is not installed, therefore transition to
    MMode is unsafe
    for product: LYNCENTRY
    Type: 27::InstalledProductStateCorrupt.
    2014/11/24
    14:49:36:136::[4844]
    Not showing message because suppress modal has been
    set.  Title:
    'Setupfehler', Message:
    'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
    From the snippet of the log, it appears that the product installation has been corrupted. Probably, try to repair it from Control Panel first and then test the command again?
    Also, is it Microsoft Lync Basic 2013?
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Schedule a meeting via Lync 2013 client

    Hi All,
    quick run down of my set up,
    Exchange 2013 SP1 (no UM) and new installation of Lync 2013 FE with Feb 2015 cumulative updates (no Ent voice )
    haven't integrated Exchange with Lync.
    my problem is when i try to schedule a meeting with a colleague via Lync 2013 client it says "no free/busy information could be retrieved and if i let it stay open for 5 min it will come up or unless I unselect and reselect the user the information
    comes up.
    any idea what's causing thus and how to fix it?
    Thanks in advance

    Not sure of a fix, but Michael LaMontange posted a workaround for it:
    http://realtimeuc.com/2013/04/no-free-busy-when-scheduling-meeting-from-lync/
    Some other thoughts here:
    http://www.doitfixit.com/index.php?option=com_content&view=article&id=82:no-freebusy-information&catid=34:exchange-2010&Itemid=53
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications
    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Lync 2013 client - Set people to "Blocked Contacts" relationship by default?

    We are in the process of implementing Lync Server 2013 (on-premises). We have already implemented one front end pool and one edge pool and successfully tested the basic functionality.  Now we are moving on to configuring the various policies based
    on our requirements. One requirement that has come late in the planning is to prevent people from receiving IMs unless they explicitly allow people to IM them and to have the ability to whitelist IMs from people on an individual basis.  This is a feature
    that was submitted as a requirement by way of our IT HelpDesk manager.
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    However, even hours after making the change and signing out and back into the Lync 2013 client, I still don't see any change in functionality or new options.
    Now, if I instead sign in with the Lync 2010 client, I can indeed see a "Manage Privacy Relationships" option in a drop-down near the right side of the client which takes me to a view where I can see and move "People in my company" and
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    Where can I find the "Manage Privacy Relationship" setting in Lync 2013 client?  If there is no setting called that, how can I accomplish what I am trying to do using Lync 2013?
    I would rather not use the Lync 2010 client, as our HelpDesk technicians all use Windows 8.1 and Office 2013.

    David:
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    Blocked Contacts by default.  I can do this with the Lync 2010 client using the same user login and the same Lync Server 2013 environment.
    The following image demonstrates the location of the Manage Privacy Relationships option I would like to leverage in Lync 2013.  The image is of the Lync 2010 client.
    https://www.dropbox.com/s/i0g83i9su9e5zox/Manage_Privacy_Relationships.png
    If I click that Manage Privacy Relationships option, I end up on the following screen.  Note that there is a
    People in my company object under Colleagues.
    https://www.dropbox.com/s/kkatgtoexea7evt/Default_Privacy_Relationships.png
    I am able to move that People in my company object to another relationship option.  I moved it to
    Blocked Contacts, as you can see below.
    https://www.dropbox.com/s/956kw0ih15uksgr/People_In_Company_Blocked.png
    As you can see in the following image, after making this change if I do not have a person on my Contacts list, they are unable to IM me.  As you can see in my Lync 2013 client relationships list, no one is in my
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    https://www.dropbox.com/s/cue09wjj8tidbau/Blocked.png
    After adding the Lync Test Account to my Contacts list, the Lync Test Account is able to IM me.
    https://www.dropbox.com/s/nalju5ia980lc30/Unblocked.png
    I hope these images help make clear that there seems to be a capability present in the Lync 2010 client that I am unable to locate in the Lync 2013 client.  I can't find this
    Manage Private Relationships option anywhere in the Lync 2013 client or any other option that lets me see those People in my company and People in domains connected with my company objects.
    With regards to the EnablePrivacyMode option, I am already aware of it and that is not what we are looking for.

  • Lync 2013 Client crashes

    Eventlog message:
    Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xc0000017
    Fault offset: 0x0000c41f
    Faulting process id: 0x2918
    Faulting application start time: 0x01cecb1ab5a8cccf
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 5806ca39-372c-11e3-af61-002618927526
    We are having this on a few lync clients.  The crashes are at random, a few times per day.  Generally happens when the client is idle.  Windows 7 systems, with the latest version of the client. (15.0.4517.1504)Any ideas?

    Hi Everett.Chris,
    Did you solve the issue with the suggestion Waqas105 provided?
    Did you install Bluetooth on your computer? If yes, please remove it and test the issue again.
    Please also make sure you remove all instances of the Lync 2013 Security Update KB2817465.
    If the issue persists, please past the entire log or message when Lync client crashes so that we know which file cause the issue.
    Best Regards,
    Eason Huang
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • No audio device detected - Lync 2013 Client

    I have a brand new Dell Latitude E6430 laptop running Windows 7 x64 SP1.  I installed Office 2013, including the Lync 2013 client.  We are running Lync 2013 server as well.  I have connected three different audio devices.
    Polycom CX600 phone.
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    Logitech Video Camera  (The video on this works with Lync but no audio)
    I cannot get Lync to recognize either of them.  I can see them as devices in Windows but within Lync I only get a screen that says "We didn't find an audio device, which you need for calling".  Does anyone have any idea on how to resolve this issue? 
    It is driving me crazy.  Especially since it worked perfectly on my old laptop that had the same OS and patches, etc...
    Thanks for your help in advance.
    Jamie

    Had the same issue.  For me it required uninstalling the Intel Widi device from device manager.  I think it was titled "wiusb" or something similar.  It was in its own group in device manager.  After uninstalling that, Lync would then
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    I had the exact same problem as everyone else.  I purchased two Dell Latitude E6530 laptops with Windows 7 Pro 64-bit.  Both laptops had the issue.  I uninstalled the WIUSB devices, restarted Lync, and Lync suddenly is able to detect devices...
    I refreshed device manager to see if the devices would auto-install again... but there weren't detected again.
    William Christenson
    This worked for me as well. Uninstalled the WIUSB and WIUSB Host Controller which was present under its own group, Exit Lync process and started again, it detected the Sound Devices again. Definitely a driver conflict but it was quick resolution to uninstall
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  • Lync 2013 Clients in Child Domain Log "The server returned HTTP status code '403 (0x193)' with text 'Forbidden'."

    Hey All, I am really stumped on this one. 
    Environment - Is using split DNS
    Forest Root Domain - Contains new Lync 2013 Server Standard, ADDS, DNS, Enterprise CA, Workstations
    Clients in this domain connect and work beautifully. No errors. 
    Child Domain - ADDS, DNS, Workstation, Lync 2013 client
    Client autodiscovers, and then asks for a password. Enter the password and this comes up...
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    Client log shows 
    Error:
    There was an error communicating with the endpoint at 'https://domainlync13srv.Domain.net/WebTicket/WebTicketService.svc'.
    The server returned HTTP status code '403 (0x193)' with text 'Forbidden'.
    The server understood the request, but cannot fulfill it.
    As far as i can tell certificates are correctly configured with all the SAN's possible in my forest. The user is correctly set up in Lync control panel. Autodiscovery seems to be working as it should. EWS is working correctly. 
    Repaired client, removed cached creds, has all lync 2013 updates no dice
    Thank you all! 

    I am an IDIOT. 
    I did not prepare the child domain with the LYNC setup tool. Logged on to a file server in the child domain with domain admin rights and sure enough the setup said the domain was "partial". Ran the setup and bam it all started working. 

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