No On Demand services since new software upgrade

Hi Folks,
I got the new software download on 30th Sep and everything seemed fine until I tried to watch a programme from 4oD last night. I got a DRM1 playback error, immediately followed by an error VCN800: "Ooops there's been an error, try again in a bit"
Over the last ten days I've only watched recorded programmes and BBC iplayer which is working fine. However now I look, I see that none of the other channel catch-up services are working, as well as a few TV box sets and films I've tried - great!
It was all working perfectly until this upgrade.....
I've tried rebooting HH3 and the BT Vision box - and no joy. I can't find these error codes in the list on the website. I see from the forum someone tried these out for a DRM1 error: http://bt.custhelp.com/app/answers/detail/a_id/42451/c/348 - but not sure about the VCN800 error as I've not found mention of this yet - does anyone have any advice?
Thanks!

Hi Neilroy,
Sorry you are having problems. I'll be happy to help you out with this.
Could you drop me in an email as well please?
Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
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