No one can hear me through by bluetooth earpiece altho I can hear them

I am a new user of a 9630 through Verizon V4.7.1.61 with a LG HBM - 570 bluetooth earpiece.  It has worked fine until today when suddenly I can hear callers but they can't hear me at all.  I would appreciate any help in getting this corrected.  thanks.

Hi and welcome to the forums!
A year ago a lot of people had problems on Verizon devices and I have seen some
posts on this just lately. Try Green Key, menu key, options, enhanced audio set to automatic.
On both my Storms it was disabled. I set it on my Storm 9530 but it didn't help.
It does seem my Storm 9550 sounds better,I have a lot fewer complaints.
Let us know how it goes!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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