No optical drives recognized

I have a souped up G4 MMD: 2 gigs RAM, two video cards, three internal hard drives, an internal combo drive and a superdrive under 10.4.8. Unfortunately, the super drive and combo drive positions should be reversed but that may be a different issue.
Recently, I connected a Canopus 110 (used to capture analog signals from a VCR and convert to digital signals on a hard drive) to the end of a firewire train of an external DVD burner and 5 large capacity external HDs. Upon the next restart, both optical drives were unrecognized. I disconnected the Canopus and the entire external train of firewire devices and restarted and all was well BUT DVDs and CDs would no longer mount. (That had been a problem with the superdrive for a long time but I had chalked that up to it being installed in the slave rather than master position - see paragraph 1 above). So, I had the recognized drives but no ability to mount the media.
Time being an issue, I did not try to troubleshoot the mounting media problem immediately but instead imported some more analog data using the Canopus. Trying to learn from experience, I disconnected the firewire chain before restarting, confident that at least I would have recognized optical drives and I could work on solving the media mounting issue. This is necessary whether or not you are reading from a DVD or CD just to be able to run things like DVD player. It is also annoying to know that things like DVD player will not acknowledge an external optical device if it cannot find an internal one first. Anyway, wrong. The Mac no longer sees that the two internal optical drives are even present.
I really, really need some ideas.
I haven't installed any new applications lately. I have followed suggestions to create another administrative user and have twice applied the 10.4.8 combo update. I tried accessing the G4 through target mode using a laptop running 10.3.9 but I only see one of the internal drives and it is not the startup. I can't use anything like Disk Warrior Drive Genius for obvious reasons. The open and shut keyboard commands don't work and there is a data disk in the combo drive right now.
Do you suppose it could be hardware? Did either one of the drives fail and that is causing the other to fail too?
Thanks everyone.
G4 Mac OS X (10.4.8)

Here's what happened to restore the recognition of the 2 optical drives - they still won't read or mount anything but they no longer prevent the running of DVD player or other Apple stuff.
I tried to restart in OS 9 but it got hung up at the starting screen with a smiley mac. I restarted using the option key that allowed me to select another operating system, in this case one on an other than startup drive but with OS 10.4.3. Upon startup, those drives were recognized.
I changed the startup back to 10.4.8 and restarted. Both optical drives were recognized by the system. That's it. That's all that was done, I still don't have an answer to why neither will read media but that's another question.
Even though no one posted a suggestion, I appreciate those that at least waded through all of the text. Thanks to all.

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Three optical drives in less than four years?

Hello all,
Thanks in advance for reading. I have a MacBook Pro from 2008 with OS X 10.5.8. I bought OS X 10.6.3 and was excited to install. 1st try - optical drive recognized the install DVD, went through the motions of installing when after several minutes the computer went to blue screen, ejected the DVD, and the computer restarted. Ditto 2nd try. Went to Apple store for help on the issue, where the install was tried again, yielding same results. I bought a CD/DVD lens cleaner from Radio Shack, which did not help. 4th try on the installation, same results as before. I tried various DVD's from my movie collection and they played just fine. This is the second drive in less than four years to go belly up. I am not rough on my computer, nor is my workspace dirty. I'm perplexed though, because the first drive that needed replacing simply stopped working completely. That is, the drive was not displaying the selective behavior that this one is. After some time, I went back to the computer to try installing a 5th and final time. The DVD wouldn't even bring up the install window. The drive would spin for a few seconds and stop, this cycle repeating maybe three times before ejecting the media. I'm stumped - though admittedly, it doesn't take long to exhaust my knowledge as regards computer stuff. Does anyone have experience or suggestions about this? Am I going to have to suck it up and buy a third optical drive?

9.5 mm SATA Optical Bay SATA Hard Drive Enclosure
http://www.ifixit.com/Apple-Parts/9-5-mm-SATA-Optical-Bay-SATA-Hard-Drive-Enclos ure/IF107-080-1
And like tjk said buy external youll be happier .

DVD/CD optical drive is recognized only occasionally and temporarily

Hi, I recently bought an ASUS Essentio desktop model CG8350 running Windows 7 Home Premium 64-bit. My DVD/CD optical drive is not consistently being recognized. I've made few changes to the computer and have even tried reinstalling Windows (system recovery, factory settings), but no luck. The curious thing is that after booting up I can occasionally temporarily see the D:\ optical drive listed under My Computer or under Device Manager, but after a few seconds or about a minute after restarting or trying to read a disk, this disappears and the optical drive is no longer shown. I would take it back to Best Buy I bought it for repair, but unfortunately that was in the U.S. and I've since moved to Canada. It's frustrating that Best Buy Canada won't honor service warranties for items bought from Best Buy U.S. If there's something I can try in order to avoid shipping it off to ASUS or back to Best Buy U.S. (at my expense, and potential loss of PC for a few weeks), I would much prefer that. These are the things I have tried so far: 1) opening it up and checking/re-plugging the power cable to the optical drive and the data cable between the optical drive and motherboard. All cables seemed fine. The drive ejects and spins a little bit when a disk is inserted, but neither a blank CD/DVD nor a commercial CD are recognised after insertion. 2) looking at the registry to try the "delete UpperFilters" and "delete LowerFilters" trick that I've seen posted several times. Since the computer had Windows 7 from the start (was not upgraded), these entries were not visible under the suggested registry subkey. 3) under boot options, I've selected "Disable Driver Signature Enforcement" and have booted up. The optical drive showed up under My Computer and/or Device Manager for a few seconds or a minute, but then vanished. 4) disabled integrity checks: I've pasted "bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS" into the Run window. After restarting, the optical drive is again occasionally visible, but only for a short period after which it disappears. 5) following a tip on one website, I tried shutting off and unplugging the data cable between optical drive & motherboard, restarting the computer so Windows could "see" there was actually no optical drive connected, then shutting off and connecting the data cable again and restarting. no luck. 6) I've run the Microsoft Support Fixit executable under "Your CD or DVD drive can't read or write media". The first time I ran this, it ran for about 5-10 minutes, but didn't diagnose a problem. The second time I tried to run it (after the Windows 7 re-install), is said my CD/DVD drive was not detected, so didn't run. 7) I've tried built-in Windows diagnostics and ASUS diagnostics, but they didn't help much. 8) I've updated ny BIOS to the most recent version. I've now run out of ideas and can't find any other suggestions on previous troubleshooting searches. The observation of the drive occasionally being seen for a few seconds/minute after start-up before disappearing seems like it might be a good clue, but I'm not sure how to interpret this. I did get it to play an audio CD a couple hours ago, but after trying to use my drive for something else after that, it's right back into the situation of not being consistently recognized, except sometimes immediately after booting up and then only for a short period. Any help or suggestions you have will be very very welcome -- thank you.

Honestly since it was recalled due to the sandy bridge recall anyways, it is going to have to go to asus eventually so I would just have them fix both in one shot. The Canada and U.S. support number is the same and I'm sure they could fix both issues at once to save you time: 1-866-625-9873
Crystal
Superuser
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*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

Internal Optical Drive not recognized after trying to Bootcamp

Around 3 months ago I tried boot camping my Macbook with Windows 7 but it ended up freezing and I had to restart my computer. When the computer had fully restarted I found that a few things had changed. First, I now had a 70 GB partition called BOOTCAMP but it was basically unusable since the Windows 7 OS was never installed in the partition, and second the Optical Drive wasn't recognized by my computer anymore so it won't work at all and the Windows 7 CD is now stuck in there.
I tried a lot of different ways that I found on the internet to try to eject the CD but nothing has worked. It's not really a huge deal since CDs are starting to become the new floppy disks but it would still be nice to have this working again.
Also, here's the original post that I made back in December. It never got any replies and somehow got moved but I was never able to see where it got moved because whenever I clicked "discussion" in "Branched to a new discussion." I would get a page that said this - "Unauthorized. Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here." I know the whole post is pretty long so I have a TLDR; at the end of it and I pretty much summarized the problem again at the top of this whole post.
Alright so earlier today I decided to Bootcamp my Macbook and install Windows 7 with a 70GB partition. I was using https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2 and http://www.howtogeek.com/186907/how-to-install-windows-on-a-mac-with-boot-camp/ to help guide me through the process. Everything was running smoothly at first...I had a 32GB memory stick that I used to load the support software onto and I had a Windows 7 Ultimate 64-bit DVD in my disk drive.
The first problem I ran into was when Bootcamp wanted to download the files onto the memory stick - it wanted me to format the stick. So I went into Disk Utility, clicked on it, went to erase, then formatted it to the same format it was (because it was already FAT) and then it all worked. After getting the support software onto the memory stick the next step was to partition my disk. After doing a TON of research I finally decided that 70GB would be enough for the OS, a game or two, Sony Vegas Pro, and a few small programs. So I dragged the thing to give the new partition 70 GB and pressed install.
Then, the next problem occurred - a message popped up saying "The USB drive connected to this Mac contains a bootable volume. In order to install Windows 7 from the DVD, the Boot Camp Assistant needs to disable this functionality. No information on the drive will be removed, do you want to continue?" I was hesitant at this point to do anything so I googled it and couldn't find much except this thread - Bootable volume on USB flash drive in boot camp. I decided to try it and press continue since according to the thread it would stop me if there was a problem. Once I did I THINK (I can't remember that it did for sure or not) it dismounted the memory stick, which I remember thinking was okay because I could just unplug it and plug it back in after Windows 7 was installed to install the support software (Also, I NEVER removed the memory stick until after a reboot later on). After that Bootcamp began partitioning my hard drive.
About an hour later the blue progress bar had actually filled up to at least 99% (but it looked like 100% to me) but Bootcamp still said "Status: Partitioning Disk" so I left it alone for another 1-2 hours. After that I started getting worried and googled how long this process was supposed to take and found out that this step normally only took a few minutes for most people. At this point I started looking up fixes for this but nothing matched my problem since Bootcamp itself wasn't actually frozen (when I clicked and held on the icon it didn't say "Application not responding") so I decided to check to see if the partition had worked. Then, Disk Utility froze like a few seconds after opening it up so I had to force quit that. My next option was to check under "Storage" in "About this mac" so I tried that and it froze as well. While all this was going on I kept checking back to Bootcamp and it never froze.
Now I was getting extremely worried and with no solutions on Google and no idea what to do I decided to just try and restart my computer and pray to god that it would reboot fine. Luckily, it did...for the most part. After rebooting all my applications seemed to be working fine (I can confirm that Terminal, Disk Utility, System Preferences, System Information, and Safari are all working or at least loading). I also had all my files still on my computer so that was good. Next, I checked Disk Utility to see if the partition had actually worked and it did, or at least it is showing up as "BOOTCAMP" under my main hard drive. Then, I tried using Bootcamp again and this is when I noticed something new - a warning on Bootcamp's first page that wasn't there before, "You need an optical drive to install Windows. Connect an optical drive to your computer. You cannot install Windows with a remote optical drive." I can't guarantee that it wasn't there the first time but I really don't remember it there. After reading that I checked my Desktop for the mounted Windows 7 Ultimate 64-bit DVD and it wasn't there. Then, I checked Disk Utility and it wasn't showing up there either. The only things I can see on Disk Utility are my main hard drive with both partitions, my memory stick, and a random dmg file called decryptedFile.dmg (the size of this file is only 15.6mb so I don't think it could be the OS DVD).
So now I am trying to figure out how to get my computer to recognize that it does have an internal optical drive and that there is a DVD inside of it. I looked around on Google to try to find answers but all the regular options to fix this don't work since the computer itself is not realizing it's there. I don't know if this helps to prove that it doesn't realize this but I checked in System Information -> Hardware -> Disk Burning and it says "No disk burning device was found. If the device is external, make sure it's connected and turned on." And since a "Superdrive" can read disks I'm assuming it can burn them to and would be shown under that. (I don't know that much about computers though so I could easily be wrong)
Anyways, sorry for the extreme detail that I went into but I wanted to get as much information about what happened as I possibly could. For those of you who don't have time to read all that I'll put a little summary.
TLDR; Basically, I tried to Bootcamp my Macbook to run Windows 7 Ultimate 64-bit. I ran into a few problems and then Bootcamp wouldn't move on from "Status: Partitioning Disk" so I had to restart my computer. After the restart my Macbook doesn't recognize that it has an internal Superdrive and therefore doesn't realize that there's a Windows 7 Ultimate DVD disk in it. I looked around for answers but none of the simple ones (using key commands on the keyboard and typing something into terminal) worked. Now I'm looking for help to get my computer to realize that it does have a Superdrive inside so I can get the disk out.
Thanks in advanced! If any more information is required to help please let me know so I can find it. Also, this is a Mid-2010 White Unibody Macbook.

Hello Michael Dixon2,
Thanks for using Apple Support Communities.
In order to troubleshoot this issue where the optical drive does not accept discs, please follow the steps below.
Doesn't accept discs
Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
Try another disc to see if the issue is being caused by a specific disc.
Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
Allow the drive one or two seconds to accept the disc while it is fully inserted.
Reset the System Management Controller (SMC).
If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Apple Computers: Troubleshooting the slot-loading SuperDrive - Apple Support
Cheers,
Alex H.

What do i do when external optical drive doesn't show up in finder? how can i import software, music, etc. when the drive isn't recognized/mounted/whatever?

the internal optical drive on my early 2006 20"imac has mechanical problems ejecting discs. i've gone thru all the recommended steps to eject discs, and have luckily been able to eject the last 3 discs but only after spending 30-60 minutes going thru all of the steps over and over, and today just trying "eject disc" in itunes since i had itunes open. i don't want to put another disc in - the drive clearly has problems with the mechanical eject mechanism, and from what i've read that's not unique to my computer.
i bought an external optical drive: lite on, clamshell design to avoid problems with the eject mechanism; i contacted the mfr who said it's mac compatible.
the drive plays dvds, which is all i've tried so far, but doesn't show up in finder. so i don't know how to use it to load software, or music, or anything besides watch dvds.
is there something i can do to get the drive recognized/mounted/whatever? i would prefer to not spend the $220 which was quoted to me by an authorized mac repair company, even tho i think that's probably a reasonable cost given the delicacy of the operation as shown on ifixit.com.
thanks!

I have an external LaCie burner and it will not show up on my Mac unless I insert a CD or DVD - in that case, the media will show up (I have these settings in the Pref Pane):
If you want to burn files or music to blank media, you can use Finder or Disk Utility for files, but should use an iTunes playlist/iTunes for music and a movie burn app for videos/movies (such as iDVD, Roxio Toast, Burn, etc).
If you simply want to drag files over as a backup, an external hard drive is a much better solution than a burner.

Optical Drive No Longer Recognized-- Yosemite, Mac

Like a fool, I updated to Yosemite. Now my external optical drive is no longer recognized and I can't burn a CD in iTunes. Please help! How can I get my computer to recognize my optical drive and burn a disc? I have a Mac Air.

Hi,
How is your optical drive connected? It may be a connection problem.
When you go to About this Mac, Overview, System Report, Disc Burning, what does it show?
Does the device show in the Finder window sidebar or in Disk Utility?

External Optical Drive Not Recognized

I've been using a Pioneer DVR111 external firewire drive for the last few months. Until tonight it's performed flawlessly.
I ripped a couple of CDs into iTunes tonight, then when I tried to do another it wouldn't work. The CD wouldn't mount and the drive wasn't recognized by system profiler. I hear the drive spin up when the disc is inserted, but that's about it.
I then tried the disc in the internal drive. Also no response.
So I shut the computer down, unplugged everything and waited a few minutes. I think this is called resetting the PRAM or something like that.
I rebooted from the install disc and rann hardware test. Passed without problem.
I rebooted again and everything seemed fine. Both optical drives were recognized in Profiler.
However, when I inserted a disc in the external drive, it again wasn't recognized. And when I rechecked Profiler, the drive had disappeared. The internal drive, however, seems to have remained okay.
Does anyone have any idea what's going on here? Might this be caused by a faulty external drive, or something else? The external was working fine a couple of hours ago, and I'm a little bit spooked that my internal was acting oddly for a time.
Thanks in advance for the help.
ron
iMac Intel Duo Core Mac OS X (10.4.8)

Can you be more specific about "Arch Linux don't recognized it"?
Post the output of lsusb and dmesg.
Do you have an internal optical drive? If not, what's the output of 'cat /proc/sys/dev/cdrom/info'?

New Optical Drive, Not Recognized

New optical drive replaced in a Satellite 5205-S503. The previous drive was recognized, powered up, but recently played nothing. I replaced it with another TEAC DW-224E. This drive powers up when I place a CD in it, but is not being recognized. I did not think I needed drivers because I am using Windows XP Pro. Because it is clearly powering up and spinning a disc, I am assuming that it has been connected properly internally.
Help!

Satellite 5205-S503
Did you follow instructions like those here?
How to remove and replace laptop DVD/CD-rom drive
Open Device Manager and expand DVD/CD-ROM drives. Can you see the drive there? If so, right-click it and click Uninstall. Reboot to reinstall the driver.
-Jerry

Optical drive not recognized in system profile after hardware rebuild

This is an old MacBook Pro. Apple call it vintage.
Logic board died, so rather than consign it being a doorstop, I took out the logic board and "cooked" it to reflow the solder. It actually worked!
Just prior to this and just before the logic board completely bit the dust I'd inserted a DVD into the optical drive, where it sat and didn't read, wasn't recognized etc. I was trying to drop back down in OS as Lion was too resource hungry for the old machine, so it was an OS install disk. Panther I think?
So now I've got the logic board working, but I cannot remove the DVD. I tried all the tricks, including Terminal etc. On checking System Profile I noticed that the optical drive isn't even listed now. So my question is, is it possible I missed a connection etc when rebuilding the MBP after replacing the logic board? If so, thoughts on where I should look? Is there a way to "force" the OS to find the optical drive? Any thoughts on what to do?
I can't pull the optical drive as one of the screws is completely stripped and honestly, not sure if the laptop is even worth the cost of a replacement drive anyway.

Ok, that's it. I read a few posts in the "...SuperDrive won't accept my CD.." section. and it seems some people are just swapping optical drives like mad, ready to accept that the kit is crap, and "...oh, well, I sure hope this one works better...".
But one guy had the brains to have a look inside. Turns out dust had accumulated in the drive and on the connectors, and when he cleaned them, and unplugged and replugged them, it worked fine. So that's what I did. Took it out and put it back in. Amazing the stuff I cleared out! I also un- and re-plugged the power cable and the data ribbon at the mutha board and bingo!. We have disk, and I can breathe again.
Recommend to others they pretend they've bought a new drive, do a remove and reinstall and be very fastidious. You may not need a new one after all. I just love it that stuff can still be FIXED!
Thanks to Lou and all of you who share your experiences. It's like my brain is suddenly soooo huge...

Mac Mini not recognizing USB optical drive - when Windows 7 in the drive

This is a really strange situation. I purchased a DVD writer in order to install Windows 7 on my Mac Mini (the SuperDrive stopped functioning some time ago). I've been able to boot from this optical drive to install Snow Leopard, but the Win7 disk isn't recognized when I try to boot from it (just get the folder with the "?"). Holding down "Alt" just shows me the Macintosh HD. I've tried multiple DVDs, including a genuine MSFT printed one with no success. I've attached this same drive to my Lenovo laptop and it booted to Windows 7 setup without a problem.
So, to sum up:
The Samsung DVD writer:
* boots up Snow Leopard on the Mac Mini
* boots up Windows 7 on the Lenovo laptop
* fails to boot Windows 7 on the Mac Mini
The Samsung model is Super WriteMaster Slim External DVD Writer, SE-S084
Any help would of course be greatly appreciated. Chocolate is possible for a really good answer.
- Hop

Hello hoppingboy,
Just an FYI for you.
It is always best to check with the software manufacturer FIRST. They will tell you if they have tested the product and the version, as well as whether or not it will work with Windows 7.
Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibility.)
http://www.microsoft.com/windows/compatibility/en-us/default.aspx
There is a pulldown from which you can choose "hardware" and "software".
There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default.aspx
In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!
As stated previously, it's best to have the Windows 7 certified drivers installed.
Thanks again,
John M.
Microsoft Windows Client Support

Upgraded to OSX Lion 10.7.4 & optical drives are no longer recognized

HELP!!
I have a MacPro 1,1 with a 2 x 2.66GHz Dual-Core Intel Xeon and I just upgraded to OSX Lion 10.7.4. Upon upgrading my system stopped recognizing the two optical drives I had installed. Is there a patch or are there drivers that I can download to fix this? Has this happened to anyone else? I was prepared to lose access to some older software but not my optical drives!!!
When I do a "system report" through "About this mac" both of the drives are listed but they dont show up on my deskop. I have an Optiarc DVD RW AD-7170A and a TSSTcorp CDDVDW SH-S202N

Nearly the same identical question on another thread yesterday.
First things to try doing are zap PRAM and / or Reset SMC.
That usually is all that is needed, and on your Mac there is a physical SMC button on the logicboard above PCI slot #4 and access you have to remove card if you have one there, and remove drive #4.
Otherwise hit power button for 8 seconds with the power cord removed along with other cables and devices then reconnect and do a normal power on.

Optical Drive not recognized by Windows 7

I have a Satellite A305-S6857 that I upgraded to Windows 7 and the BIOS shows that I have an optical drive but Windows doesn't. I've tried deleting filters in regedit, didn't work. I unchecked "hide empty drives" in the view options. I don't what to do. Please help.

I had the same issue before. Was able to fix it by loading the BIOS default setting. You can also try to uninstall it on Device Manager.

Optical drive Not Recognized in Windows 7??!

Hi All,
I'm having problim using iMac 27" 2012 optical drive on windows 7!!
I can't find any driver for that with bootcamp package!!
Please help, i really need to use it for my work!
Thanks ALL

I had the same issue before. Was able to fix it by loading the BIOS default setting. You can also try to uninstall it on Device Manager.

Optical drive is not being recognized by OS

Can anyone help me?
When I insert a disk the drive spools up and then stops. The disk is not recognized and then the disk will not eject. When I open DVD player it says that there is an initilization error and that there is no drive recognized.
Can anyone suggest what I should do?
Thank you in advance for your help.

I am also having the same problem with my Toshiba external hard drive...have important files in it and it will be more tedious to revert back to the previous OS version since need to back-up the files that I have now...What to do?!!!...this has not been a problem with the previous version...hope apple can find the solution for this ASAP!... emailed Toshiba and they refered me back to Apple...

Slot loading optical drive not recognized.

Recently I replaced a none functioning optical drive in my 15" 1.67 HS PB with 2.0g ram 160hdd. On reboot it will show a grey screen or a ? folder. I have tried everything ( and I mean everything) 2x over. This is what I find:
1) The PB will boot up fine if only either the od or the hdd is connected to the mother board. But not with both drive connected.
2) The PB will boot up with an external PB2 in target disk mode with only the od drive connected. I mentioned this because this allow me to use apple HW test that described the hdd as ID-0.
3) The od is a UJ85J-B panasonic/masushita from owc. Exchanged x2 thinking its defective.
I believe this is a master/slave issue. my question is will the following article apply to my situation.
http://www.xlr8yourmac.com/tips/PioneerK04L_mastermod.html
Is ther anything else I can do or use the od as an external?
Will very much appreciate any in put.
PB 15" 1.67ghz 2.0g ram 160 hdd Mac OS X (10.4.8)

We have 3 right now having problems. 1 just went into the ITech store to have a CD removed. 1 will not even accept a CD anymore and the other just makes awful noises and scratches the CD. These have been minimally used also. They said the Optical Drive is bad on the 1st one. Of course, we are 1 month past our warranty! I think Apple should be backing this but when I called about it they didn't want to help me. Even saying I had not registered them even though I had documentation from them saying I had. I know the feeling of being ripped off. Our company has purchased 20 of these in the last 1 1/2 years. You think we would get a little bit of help from Apple being we have purchased so many of their products in the last 20 years.

No optical drives recognized

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