No Option to 'Clean up instance' when scheduling report as HTML

Running BO XIR2 SP3.
When scheduling a report as pdf, xls or txt I have the option to 'Clean up instance after scheduling'. When I select HTML format, this option is not there. Where am I going wrong?

Similar Messages

Cascading Parameters prompting twice when scheduling report on CMC

Hi all,
I am having some difficulty with the Central Management Console (CMC) when scheduling a report I created.
The report contains one sub-report with a stored procedure to generate the data. This stored procedure has 5 parameters including region and city. In the main report I implemented cascading parameters for region and city and passed their values to the parameters of the stored procedure for the sub-report. All of this works fine within Crystal Reports when I run the report and even when I use the "View" option in CMC. However when I use the "Schedule" option in CMC to schedule the report and I am setting the parameters for the report, there is some odd behavior. The first parameter shows two values, one for region and one for city (this is fine). The next parameter is a string variable. When I try to set this parameter, I am prompted again with the cascading parameters for the region and city. This messes up all the parameters and if I continue to set the other parameters, I am prompted to give a value for the previous parameter.
Why am I being prompted twice to enter a value for the cascading parameters? How can I fix this?
Thanks in advance for your help.
P.S. I thought about using the cascading parameters as filters in the Crystal Report itself but this causes the report to be slow as a lot of data is brought back from the stored procedure before filtering.
P.P.S. I am using Crystal Reports 2008

Hi Jevon,
What version of BO (Service Pack, Patch) are you using?
Try upgrading the version to a higher Service Pack/Patch on a Test environment to see if that resolves the issue.
-Abhilash

Need a way to Hide the Destinations (FTP, Email...) when scheduling reports

We do not have destinations set up for FTP, email and unmanaged disk in our environment due to our stringent security requirements. Even after being told these are not available, our users continue to try to schedule the report to go to these destinations and they are causing the reports to fail and utilize database resources for a report that will not complete successfully.
Does anyone know if there is a way to hide the destinations from users when they schedule reports? I know this was an option a couple of versions back but I cannot find it in BOE XI3.1 SP3. The only option we want our users to see is Inbox and their personal folders.
Our environment is:
Windows Server 2003 SP2
Tomcat 5.5.30
Java 1.6
BOE XI 3.1 SP3 FP3.2
Thanks.
Rich

Hi,
We can control distinations by configuring them on Respective Servers, which should be protected from business users.
Assuming that you wish to configure only email as destination for Crystal Reports, then
Step 1 : Access properties of Server-> CrystalReportsJobServer
Step 2 : Choose only valid Desitnations that you wish to provide, In our case it is only eMail
Always go for cloning existing server if you are customization. Which is good practice than directly working on default server.
HTH
B Ravi Shankar

How to sync the latest instance' of scheduled report with the report link

I've scheduled one report daily and it seems to be working fine: I can view the latest instance or I can do it from the history.
But when I'm trying to open report using traditonal link to the report, it shows only content based on the last save manual event after refreshing.
I'm looking for a way to sync reports under 'View Latest Instance' link and Report link.
Any ideas?
thx

Jacques, thanks a lot, it is very helpful.
But now I got another headache, the link to that report shows the latest instance, but 'View' link points to old report manually run and it can be confusing for customer.
What will be next logical step: remove 'View' but how or I can add time-stamp to each report to highlite when the report is produced
Any suggestions?
anyway, many thanks for your help
Michael

Email to users when scheduled report are finished

Hi!
We run BO 6.5 and have a lot of reports in BCA that run on both indicator and time. Sometimes the reports are delayed due to late indicator and therefore we have some users that would like to have an e-mail each time theese reports are finished. Is that possible to set up in either Desktop or BCA?
Regards, Marianne

Marianne,
That is possible. In our situation we send e-mails to users (and even a number of our customers) when a report has been refreshed by the BCA.
What we have done is added a piece of VBA code to each of the documents which need to send an e-mail after refresh. In our situation the VBA saves the report as a pdf or excel file and sends that as an attachment to the recipient. But you could also just send a standard message to the users.
In our situation the VBA (very simplified) looks as follows:
Private Sub Document_AfterRefresh()
    Dim FileN As String
    FileN = "Path and Filename of document.rep/pdf"
    On Error Resume Next
    doc.SaveAs (FileN)
    'Mail the report to the user(s)
    On Error Resume Next
    Shell "cscript.exe pathname+filename.vbs", vbHide
End Sub
After the refresh the document is saved as a pdf or xls file and a cscript is executed which actually performs the sending of the e-mail.
Below an example of one of our cscript files (adjusted)
'Sending SMTP mail via port 25 using CDOSYS
'This ASP page uses CDOSYS to send SMTP mail using port 25 of the SMTP server that is set.
'The e-mail delivery is handled by the SMTP server that is set in the configuration object.
'send by connecting to port 25 of the SMTP server
Dim iMsg
Dim iConf
Dim Flds
Dim strHTML
Dim strSmartHost
Dim SendList
Const cdoSendUsingPort = 2
StrSmartHost = "NAME OF HOST"
set iMsg = CreateObject("CDO.Message")
set iConf = CreateObject("CDO.Configuration")
Set Flds = iConf.Fields
' set the CDOSYS configuration fields to use port 25 on the SMTP server
With Flds
.Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = cdoSendUsingPort
.Item("http://schemas.microsoft.com/cdo/configuration/smtpserver") = strSmartHost
.Item("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 10
.Update
End With
' build HTML for message body
strHTML = "<HTML>"
strHTML = strHTML & "<HEAD>"
strHTML = strHTML & "<BODY>"
strHTML = strHTML & "<b> This is the test HTML message body</b></br>"
strHTML = strHTML & "</BODY>"
strHTML = strHTML & "</HTML>"
SendList = "e-mail addresses seperated by ;"
' apply the settings to the message
With iMsg
Set .Configuration = iConf
.To = SendList
.From = "anything"
.Subject = "Your subject description"
.HTMLBody = strHTML
.AddAttachment "Any attachments"
.Send
End With
' cleanup of variables
Set iMsg = Nothing
Set iConf = Nothing
Set Flds = Nothing
Hope this will get you started.
Regards,
Harry

Automatic Email When Scheduled Report Fails?

Is there a way to configure XI to automatically send an email if a scheduled report fails to run successfully?

This is actually configured at the report level from the CMC and not via auditing. For each report that you want notification(s)to be set for, switch to the Schedule tab --> Notification in the CMC. Enable email notifications as required. ie. "A job has failed to run. "

Intermittent "Invalid specified printer" when scheduling reports to printer

Hi All,
looking for pointers to resolve this issue .
Every now and again (about once a week) a print schedule will fail with the error message "Invalid specified printer".
- Issue is intermittent, and dozens of other print jobs run successfully.
- No specific pattern has been found (no specific document, time, server, user). Documents scheduled are Crystal Reports
- there are several printers installed on the machine, but only one used for those schedules (HP 4350 PCL6) set as default.
- nothing specific appears in the event viewer when the issue occurs
- at the time of the traced issue there were only 4 print jobs going on (low volume).
- scheduled documents are small, and schedules run automatically (based on events)
- using "No printer' parameter in the CR templates (early recommendation) seems to have reduced the number of occurence of the issue, but it still happens every other week
- using XI3.1 SP2 clustered windows environment.
Already tried the following steps with no success:
- Running the CR Job server on a Domian Account
- Re-installing printer drivers
- Updating to the latest Printer drivers
- rights on all machines/servers have been checked
- In CR report properties for the 'Print Settings' tried with both the options - 'Default Printer' and 'Specify the Printer'
excerpt from traces (JobServerChild_<pid>_crpe_functions.log):
PESelectPrinterN ~ce24e866c818dcfc2.rpt 0 printJob:3,driverName:,printerName:\\sinfp03p\RM43-062A,portName: IN tdrcws 0 <==
PESelectPrinterExW ~ce24e866c818dcfc2.rpt 0 printJob:3,printerInfoW:<driverName:>, <printerName:\\sinfp03p\RM43-062A>, <portName:>, <StructSize:4272652726> IN tdrcws 0 <==
PESelectPrinterExW ~ce24e866c818dcfc2.rpt *513* OUT printJob:3,printerInfoW:<driverName:>, <printerName:\\sinfp03p\RM43-062A>, <portName:>, <StructSize:4272652730> tdrcws 0 <==
PESelectPrinterN ~ce24e866c818dcfc2.rpt *513* OUT printJob:3,driverName:,printerName:\\sinfp03p\RM43-062A,portName: tdrcws 0 <==
The traces above look exactly similar in successful occurrences, except the 513 returned is 0 instead. They continue below (error case only)
PEGetErrorCodeAndSubstituteStrings     ~ce24e866c818dcfc2.rpt          0     printJob:3,errorInfo:<lastErrorCode:0><StructSize:26><nSubstitutionHandle:0>     IN     tdrcws     0     <==
PEGetErrorCodeAndSubstituteStrings     ~ce24e866c818dcfc2.rpt          0     OUT     printJob:3,errorInfo:<lastErrorCode:513><StructSize:26><nSubstitutionHandle:1>     tdrcws     0     <==
PEGetErrorTextEx     ~ce24e866c818dcfc2.rpt          0     printJob:3,textHandle:0,textLength:0,lcid:4294967295     IN     tdrcws     0     <==
PEGetErrorTextEx     ~ce24e866c818dcfc2.rpt          0     OUT     printJob:3,textHandle:1c8002c,textLength:100,lcid:3081     tdrcws     0     <==
PEGetHandleStringExN               0     textHandle:1c8002c,text:*Invalid printer specified*.
Any idea what to look for?
Thanks for your help
Antoine
Edited by: Antoine Desmarets on Feb 18, 2011 6:52 AM

A print server is indeed used.
It is actually the company print server, but only one printer is used for this particular app.
Unfortunately nothing canbe changed / tested regarding the printer / print server settings.
Regarding error logs, it seems that the print requests don't even show on the print server at all.
For example, 18 CR reports were scheduled to print and 17 were successful, 1 failed with the "Invalid printer specified" error.
The print server only had signs of the 17 successful jobs, but nothing (no error, no pending, nothing) about the missing report.

Discoverer 3.1.25: getting error ORA-06550 when scheduling report

Hello,
we are still using the Discoverer version 3 (release 3.1.25). I know that this version is out of support, but that doesn't harm use from using it...
The Discoverer has been working fine for the last couple years. At the beginning of every month the same already defined reports are getting generated. But with the beginning of the year 2010 we are getting the error:
ORA-06550: line 1, column 93:
PLS-00201: identifier 'EUL$BATCH_PACKAGE0100112082923.RUN' must be declared
ORA-06550: line 1, column 93:
PL/SQL: Statement ignored
ORA-06512: at "SYS.DBMS_JOB" line 79
The numbers "0100112082923" after the identifier "EUL$BATCH_PACKAGE" specify the date and time:
082923: 08 hour, 29 minutes, 23 seconds
0100112: 010 year, 01 month, 12 day
The reason of that error is that the mentioned Package/Packagebody EUL$BATCH_PACKAGE*0*100112082923 doesn't exist in the database. But as a matter of fact the Package/Packagebody 'EUL$BATCH_PACKAGE100112082923 does exist. The Discoverer creates the Package/Packagebody without the "0" after the identifier "EUL$BATCH_PACKAGE" in the database, but wants to use the Package/Packagebody with the "0" after the identifier "EUL$BATCH_PACKAGE". Seems like a bug to me - does anybody have the same problem?
Until the year 2009 the year was specified with just two digits (09) - now the year seems to get specified with 3 digits (010) - but in the database just two digits are used. Is there any property table or button where this gets defined?
Any help will be appreciated!

Seems like if I have found the bug by myself...
In the procedure SubmitJob(...) of the package EUL$BATCH_REPOSITORY the name of the scheduled procedure gets generated with the hardcoded string
"EUL$BATCH_PACKAGE0". The zero after "PACKAGE" is only correct when the year ends with one digit (e.g. 2001, 2002, ..., 2009). When shortening the
string to "EUL$BATCH_PACKAGE" everything works fine again...
Rgds

Get Report Error when schedule report run

No problem I know what it is.

Issue was related to the Console URL setting in the Grid Control Overview tab, it was set to http://<host>:<port>/em/console and should have been set to http://<host>:<port> instead.

Database Credentials When Scheduling Crystal Report

In our Crystal Reports 2008 server, each user has their database credentials populated in their user account on the Crystal Reports Server.
(in the area where is says "Enable Database Credentials").
For each of our reports, we have the option "Use SSO context for database logon" selected.
This causes the server to connect to the database using each user's database credentials when they run reports "on-demand".
However, these credentials do not automatically populate when they go to schedule a report.
Is there a way to get these credentials to populate the Database Login fields when scheduling reports to run?
It seems odd to me that it would use the credentials "on-demand", but not when setting up a scheduled report.
Any info would be appreciated.
Thanks.

Thanks Brian.
What you describe is what we currently have setup.
The difference with what I'm asking is that each user's account has different database login credentials.
So when running "on-demand", it logs in using the credentials in their account settings.
But when running "scheduled" everyone logs into the database using the default account.
We have row-level security on the database (using Oracle VPD) to enforce security based on the user account that is logged into the database.
This means that when running the report scheduled, the security doesn't work because it doesn't populate the database credentials from the user's account.

Scheduled Report Failing - Don't Know Why

I'm trying to re-create a scheduled report on CMC that had gotten deleted. It ran before (sometimes multiple times...) but at least it ran. I'm duplicating all the settings for this report based on how they were before, but every time I try to get the report to run, it fails.
I don't know enough about this to be able to embed any kind of error messages in the e-mail notifications we get. All I know is that no matter what I change/tweak/adjust, we get an email saying "This report has failed to run."
What kinds of things should I be looking at to troubleshoot? I know the report itself is fine, as users can view it normally (as in, through other viewers). There's definitely something specific to the scheduling process that is not correct, but I don't know what to look at.
Here is how the scheduling is currently configured:
Schedule > Main Tab
-Run Weekly, Tues - Sat
-Start Date: 10/01/08, 8:30 AM (I originally set this up yesterday, so today at 8:30 should have been the first time it ran, but instead it failed)
-End Date: 10/01/18, 12:00 AM
-Number of retries allowed: 0
-Retry interval in seconds: 1800
Schedule > Notification
-Email notification based on: a job has failed to run
-Message: Report failed to run. Scheduled Report: %SI_NAME% - %SI_STARTTIME% What other codes can we put in this message, BTW? I've been trying to look for something to return error codes, but %SI_OUTCOME%, %SI_STATUSINFO%, and %SI_ALERT_MESSAGE% don't display anything, they just print on the email
Schedule > Destination
-Destination: Email (SMTP)
-Clean up instance after scheduling is checked
-We have "Set the values to be used at schedule time here:" populated with our list of email addresses for recipients
-Attach object instance to email message is checked
-Specified file name: %SI_NAME%%SI_STARTTIME%.%EXT%
-Add extension is checked
Schedule > Format
-Format: Microsoft Excel (Still fails if we choose Excel Data Only or Adobe Acrobat)
-Use options saved with report is checked (Still fails if we deselect this)
Schedule > Schedule For
-Schedule only for myself.
Could really use some help here, as I don't know what in the world could be causing this to fail. Thanks in advance.

First thing is to forget all the complex configs and just try to schedule the report to run once now, no alerts, no notifications, no nothing.
Does that work?
Then you can build up the schedule, to see where the problem is coming from.
Sincerely,
Ted Ueda

How to display "No data for yesterday" in a scheduled report on Webi

Hi All,
In Webi, I am working on scheduling reports and was asked by a user if the scheduled report on Webi can display "No data for yesterday/no orders for yesterday" when the report returns no data due to No Orders submitted or a business holiday. This sounded a good idea to me as this report only looks for previous days orders/sales and there are many instances when the report will return blank page due to no activity the day before.
Can anyone please guide me on the possibility of achieving something like this on Webi using Bex query.
Any help will be appreciated .
Thanks
Gaurav

Hi,
You can format the blocks in the report as "Hide When Empty" or "Hide When [some formula]" and have a blank cell added behind these blocks with a text "No Data for Yesterday"
Need to set the relative position and ordering for this accordingly.

Scheduled report failures - Unexpected error getting the HTTP response

Getting this error when scheduled report executes:
Unexpected error getting the HTTP response stream while generating report: http://cdmdb1c.nam.nsroot.net:4889/em/console/reports/render

Hi..
Thanks for the comment.
Below is how my web.xml entry looks like.
The requirement is to send a 404 error response and that will be handled by a servlet which inturn writes the output to the response object.
     <servlet>
          <servlet-name>ErrorPageServlet</servlet-name>
          <servlet-class>com.test.ErrorPageServlet</servlet-class>
     </servlet>
     <servlet-mapping>
          <servlet-name>ErrorPageServlet</servlet-name>
          <url-pattern>/error</url-pattern>
     </servlet-mapping>
     <error-page>
          <error-code>404</error-code>
          <location>/error</location>
     </error-page>>>
the first option to turn off the "show friendly html error pages" works fine.
It would be better if I can get a different solution

Scheduled Reports keep in status Running

Dear,
when scheduling reports in Siebel , the job is created succesfull. But the status keeps 'running'.
When I click on the job detail, I can see the Document Processing is 'Not Started'.
I have no clue why this is not working.
Creating the debug.xdo didn't help. I can not see any error messages there.
Any hints/tips to help me make this working?
Regards,
Hans

I got some more info regarding the problem.
In the output console i see : '10/12/09 10:21:25 java.lang.NoSuchMethodError: oracle.xml.parser.v2.DocumentBuilder.setNodeFactory(Loracle/xml/parser/v2/XMLDocument;)V'
This same error is also trowed when I want to view a report in the BIP UI.

How to hide Database Logon option when scheduling Crystal Report in BOE?

Hi All,
For security reason, we are try to hide the Database Logon option in Crystal Report Schedule page in InfoView.
There is option in CMC which we can configure the default Database logon option so that users do not have to enter the logon everytime they view or schedule the report. However, we are looking to hide this option completely.
Does anyone know if there is a security setting which can hide the option from specific users?
Thanks,
Bobby

Hi Bobby,
As Jorge informed that there is no method available within CMC to hide database logon option when scheduling or viewing a Crystal Report in the Info view. This is very much true.
But as you also mentioned that you don't want your users to enter the database logon credentials evertime they view or schedule a crystal report, there is one setting in CMC which we can do to avoid prompt for database logon credentials.
CMC - Home - Go to that specific crystal report - Click Process tab - Click the sub-tab 'Database' and at the bottom of the page there is an option "Use same database logon as when report is run". Check this option after providing the database credentials and click UPDATE.
Now whenever users try to view or schedule this specifc crystal report they won't be prompted for the database logon credentials.
Regards,
Venkat

No Option to 'Clean up instance' when scheduling report as HTML

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