No option to export the output

hi ,'
HR people in our team are executing a report whose output they need to export it to excel .
but after executing the report and getting the output , the all the sub menu of SAVE AS is disabled
no options is coming to export it to a doc/excel/
do u have any ideas of why this problem persists

Verify the people with the problem are on the same patch level as those who are not having the problem. Download latest patch for SAPgui 640 and install on problem users to see if it corrects the issue.
Also note that SAPgui 640 will be out of maintenance on the 14 October 2008, you should upgrade to 7.10 - see note 147519.
Regards,
Nelis

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SUBMIT           ws_monitor_outb_del_free
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Dear friends,
I want to download the output into Excel...
I am using all SAP standards and using the ALV Block list
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No option to export the output

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