No option to rent movies or netflix

The first category to rent movies is entirely blank. Under the internet options, there is not selection possible for Netflix.

Hi!
Here in Finland I have that same problem after updating my ATV,no Movies-icon and I reset my ATV but nothing happened.Maybe they solve that soon and new update will be available.It's just quite frustrating cause watching/renting movies doesn't work!

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Apple TV good option for renting movies?

I'm thinking of getting the Apple TV and one of the things I'd be looking to do on it would be to rent movies. Is it a good option for renting movies? If so, is there a huge selection of rentals? Any help or advice would be appreciated. Thanks.

There is plenty to choose from with New Releases and a decent back catalogue. It all depends on what you're looking for. Time it takes to load depends on your network (2.5mbps for SD, 6mbps for instant 720P, 8mbps for 1080P). It will be 'ready to play' once enough has loaded in order to play without interuption.

Wheres the option to rent movies gone??!

Hi.
I've just updated my ATV2. I'm running iTunes 10.5. I flicked ATV on this evening o me and the other half could rent a film. The software version on the ATV2 was saying 4.4.
I came to the main menu, and the option to rent movies has gone? I can see what's on in the Theatres, but the option to rent movies has vanished.
I've checked my iTunes account info is correct in the settings, no joy. Are movie rental options being removed from ATV2 or something? I don't want to sit at the computer to watch trailers then stream to the ATV, that means I have to leave the iMac on. I want to sit on my sofa, check the trailers, and then rent accordingly.
Am I missing somethng here? Steve Jobs (god rest his soul) has gone, and there already seems to be a huge **** up going on...
Dan

Hi.
To be fair, I was already downloading the 4.4.1 update as i'd lready read about the problems, but as I hadn't seen any other posts like mine I wasn't sure if anyone else was having the issues I was, or wether the 4.4.1 update had solved this issue for anybody else.
But thanks for the reply!

Troubling finding rented movies on Apple TV

Having recently been given an Apple TV I have managed to play music from iTunes and view photos however I cant view the film I rented via iTunes. Looking at iTunes it is showing that the movies has transferred to Apple TV but i cant find it. Confusing there is no folder called Rented Movies.

In iTunes under the devices list the AppleTV will have a tab for movies and ransferring rentals.
On AppleTV the rentals will be at the top of the Movies options under Rented Movies (or similar).
I assume your AppleTV runs software 2.0 or higher.

Apple TV Rent movies with languaje option

Rented movies should bring languaje option. or subtitles.

If the Apple TV software upgrade supports this, it would just be a matter of whether or not the movie is encoded with a secondary language channel or subtitles. English language movies released in the U.S. don't usually have a secondary language channel, however. There are a few movies showing in the iTunes store with the CC (closed caption) icon.

Why does it take over 2 hours to download a rented movie on apple tv? When I download a movie on Netflix it downloads immediately.

Why does it take over 2 hours to download a rented movie on Apple TV? When I download a movie from Netfix it is immediate.

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Netflix uses adaptive streaming and can reduce quality right down to produce a stream as low as 0.5 Mbps.

When will my Classic ATV be updated, so I can rent movies and use netflix?

When will my Classic ATV be updated, so I can rent movies and use netflix?

I can understand the Netflix issue due to slower processor, but I can't understand it wouldn't be featuring renting tv-shows for 99, since its essentially the same technology which is already existing in the box. Do you know if 99c renting is also exclusive to new model?

No option to delete rented movie on iPad!

I rented a movie on my MBP via iTunes and synced it to my iPad. It ended up expiring and now I see that it is on my iPad, but there is no option to delete it. From iTunes, there is no option to sync or delete rented movies any more (the whole rental section of the Movie tab is GONE when I sync my iPad.
I un-synced all my movies, but that deleted other movies i had synced, not the rental!
What is going on here? I have nearly 2 GB eaten up with a movie I can't watch or remove!
Message was edited by: amichalo

I finally called Apple Support to get the answer to this question.
1st, make sure you are signed in on your computer under the Apple ID that purchased the movie.
2nd. Go into the summary page of your device on ITunes. Near the bottom you will see "options". In that section you will see "manually manage music and videos". Select that option.
3rd. Then go to the "On this Phone" click the RENTAL sub section under your device. This depends on the version of ITunes you are using.
4th. Right click the movie you want to delete. The popup box with the delete option should appear.
5th After it deletes (which will take quite a while) remember to go back into Options and uncheck the option for"manually manage music and videos".

HT1657 Do I have the option to buy a rented movie?

Do I have the option to buy a rented movie? In other words can I preview it by renting it first, then purchase it at the original purchase price minus the rental fee?

No, if you decide to buy it (assuming that it's available to buy in your country) then you will pay the full purchase price, there isn't a discount for having rented it

HT204370 If I pause a rented movie and then try to resume play, I am told that the movie has not been downloaded and to go to iTunes in the menu and download it. There is no download section showing and the search for rentals option produces nada...

When I pause a rented movie and then try and finish watching it, I am told that I have already rented this movie and it has not been downloaded. I am instructed to go to iTunes on the AppleTv menu, but there is no download section on any menu and search for rentals only gives me a continuous spinning wheel?

The time it takes to load is dependent on your network. Rentals made on ATV won't be available on any other device.
What is your current connection. Use speedtest.net
Make sure DNS is set to automatic (settings - general - network)
If on wifi try Ethernet
Go to istumbler (Mac) or netstumbler (PC) to get a report of the network, look for signal strength and noise

I have $30.00 credit on my apple acccount how do i purchase/ rent movie as there is no option available?

how to rent movies with $30 credit on apple account?

Hey rjgmrb,
Firstly try accessing iTunes and then search for a specific movie of your choice to rent by click the price tab. Wait patiently until it finishes downloading.
Hope I helped.
TheAppleKeeper

When watching rented movie the picture keeps freezing, in about 30 seconds it plays again

when watching rented movie the picture keeps freezing, in about 30 seconds it plays again

I just started have this same/simmilar issue to. Was there a solution to the original question? I have 2 ATVs. One works without issue, the other... kicks me out repeatedly... to the point where the content will load for about 3 sec before kicking me all the way out. Tried all the trouble shooting options including: checking latest software update, reset, hard restart, and checking router download speed (over 50 Mbps on speedtest.net). Should mention this occurs most frequently when downloading Netflix content, but the same issue occurs downloading other content like PBS.

HT1657 Rented movie was watched, but 2 hours later is missing. Where did it go?

Last night we rented The Great Gatsby. I watched the movie, my wife did not. Now she wants to watch it and we cannot find it. Now what?

I had to sign out of my account and then sign back in. Go to settings, iTunes Store, and then you will see your account name. Select that and select sign out.
When I signed back in, I went back to movies, and found the movie I had rented. The option to PLAY was there, replacing the option to RENT. I hit play and it started from the beginning... so I fast forwarded it to the point where I left off.
Even Netflix can remember where you left off in a title.... Hope they work on this a bit more.

HT202157 anyone having trouble with renting movies with Apple TV?

Not sure what to do, can't seem to rent on Apple TV tonight. Netflix is working and Itunes on my MAC is working. I can always plug Mac to sound system but.... Anyone out there ith same trouble today.
BTW:
I restarted AppleTV
I plug/unplugged (the godd old alt/del)

I appreciate you trying to help. However, I have NO idea how to check for a '3rd party DNS'. As I said, it worked flawlessly on Monday. Wouldn't that mean I was corrected properly?
I went to Apple TV support and in answer to rentaing movies it referred me with a link to this:
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
This is a link FROM the Apple TV page. So I should have 30 days to watch the movie. Under Settings is a "Search for rented movies" option. Isn't that where you would find your rentals that you have not watched yet?
It's not that I don't WANT to troubleshoot. I just do not have a CLUE how to provide what you are asking for.
Thanks.

Slow load times on rented movies

Recently we have been experiencing intermittent performance during streaming rented videos on our second generation Apple TV. For the second night in a row we would be watching a rented video when it would suddenly freeze and then say "Ready to play in XX minutes". The amount of minutes then jumps from anywhere between 59 minutes up to as long as 1 hour and 50 minutes. My thought is that it has something to do with Apple's introduction of the 3rd gen AppeTV (1080p) and rentable 1080p movies. I suspect all the bandwidth is going toward these new devices and all of us with older hardware are getting the shaft.
Please let me know if anyone else is experiencing the same issue(s).
Thanks,
Jon B.
PS - Wife put on a Netflix show and it worked right away with no problems. Internet is cable into a Time Capsule (802.11n). I'm not a computer novice and never have experienced these long loading issues on streaming rentals before.

@jfricker,
I did some research about the problem online and discovered that it was OpenDNS causing the problem. If you're using OpenDNS I recommend changing your settings back to your ISP's settings.
If that's not the issue for you check your download speed by getting the free app called Speed Test. According to Apple the minimum speed should be at 6 MBit/sec for 720p.
Check this article http://support.apple.com/kb/TS3623
After changing my DNS addressess back to the default Comcast ones I tried playing our rented movie again and it started right up. Kind of bummed that this is the solution because OpenDNS is pretty cool. If you don't know what it is check it out online at OpenDNS.com. Basically it allows you to block unwanted content on a network-wide basis so that you can filter content coming in to any device connected to your network... rather than setting up individual parental controls on a client by client (meaning any device on your network - iPhones, computers, game consoles, etc) basis.
The downside as it turns out is that it messes up AppeTV. :-(

No option to rent movies or netflix

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