No option to update my Credit Card Info

Question

I just received an email stating an action is required as my credit card is about to expire and my skype number subscription will be cancelled. 
Question: How can I update my credit card details? I see no option to update this info and am only prompted to a new payment method without the option to add or edit the new credit card details. 
Pleasse help me with this as I don't want to cancel my subscription.
Thank you,
Kelly

Answer 1

Hi, Kelly_K19, and welcome to the Community,
Skype does not provide a facility to change individual facets of a payment method such as a CVV code, validity dates, and so on.  Skype will consider your updated credit card as a new payment method.  So, proceed to add your credit card as if it is a new payment method, and then delete the old payment method.  The Skype Number subscription is tied to your expiring credit card; you will not lose the number as it is saved for you for 90 days following the expiration date, providing you time to reinstate the subscription.  Therefre, it is not a problem if the subscription expires.  I know this sounds convoluted, however it does work -- I just did this myself a few weeks ago -- the day my subscription expired, I renewed using a new payment method.
https://support.skype.com/en/faq/FA10486/how-do-i-update-my-credit-card-details
Regards,
Elaine
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