No order confirmation email / no items in order staus,

I placed an order this morning have not received confirmation email yet. I cannot see any items in the order status, either. Could you check if the order has processed? Thank you.

Hi there hyongju,
Welcome to the forum and thank you for shopping with us! When placing any order, receiving an order confirmation is crucial in your reassurance that your order has been received and is being processed. I'm truly sorry you may not have yet received an order confirmation for a recent order, and if this has caused you any concern.
Due to some maintenance on BestBuy.com last night, some order confirmation emails were delayed. We do fully expect these confirmation emails to push through our systems this afternoon. With that said, I was unable to locate your order in our systems, so I would like to look further into this. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
Sincerely,

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Order Confirmation Emails -

Hi All.
I have an orderconfirmation page that sends out an email to
both the
customer and myself.
The page uses an include that sets the details for CDONTS and
also the body
of the email (see code below)
All works fine, but now i want to send two versions of the
confirmation
email, one to the customer and one to myself. The reason for
the need for
two versions is that my version will have, in addition, a
simple table with
boder to allow me to add notes for processing reasons.
When i put two includes on the order confirmation page (one
for each email)
only one is executed!! - and it's always the second include.
I have to admit that im not too familiar with using
functions, so i'm not
even sure if this is possible.
Please see code below:
OrderConfirmation.asp


<%
SendEmail CustomersRS("CustomerEmail")
%>
Functions_email_ourcopy.asp
<%
'Start the functions
function SendEmail(c)
Set objMail = Server.CreateObject("CDONTS.NewMail")
objMail.From = "[email protected]"
objMail.To = c
objMail.Bcc = ""
objMail.CC = "" 'Maybe send a CC to your sales office
objMail.Subject = "Order from Website"
objMail.Body = Mailbody
objMail.MailFormat=0
objMail.BodyFormat=0
objMail.Send
Set objMail = Nothing
end function
function SiteRoot
'This function tries to ascertain the site root. If it's
wrong, enter your
own manually
CurrentPage=Request.ServerVariables("SCRIPT_NAME")
SiteRoot="
http://" &
Request.ServerVariables("SERVER_NAME") &
left(CurrentPage,instrrev(CurrentPage,"/"))
end function
Function Mailbody
'on error resume next
Set objXML = Server.CreateObject("MSXML2.ServerXMLHTTP")
' Call the remote machine the request
objXML.open "POST", SiteRoot & "email_ourcopy.asp", False
objXML.SetRequestHeader "Content-Type",
"application/x-www-form-urlencoded"
objXML.send("OrderID=" & OrderID)
' return the response
Mailbody = objXML.responsetext
' clean up
Set objXML = Nothing
End Function
%>
Functions_email.asp
<%
'Start the functions
function SendEmail(c)
Set objMail = Server.CreateObject("CDONTS.NewMail")
objMail.From = "[email protected]"
objMail.To = c
objMail.Bcc = ""
objMail.CC = "" 'Maybe send a CC to your sales office
objMail.Subject = "Order from Test4Less Website Customer
Copy"
objMail.Body = Mailbody
objMail.MailFormat=0
objMail.BodyFormat=0
objMail.Send
Set objMail = Nothing
end function
function SiteRoot
'This function tries to ascertain the site root. If it's
wrong, enter your
own manually
CurrentPage=Request.ServerVariables("SCRIPT_NAME")
SiteRoot="
http://" &
Request.ServerVariables("SERVER_NAME") &
left(CurrentPage,instrrev(CurrentPage,"/"))
end function
Function Mailbody
'on error resume next
Set objXML = Server.CreateObject("MSXML2.ServerXMLHTTP")
' Call the remote machine the request
objXML.open "POST", SiteRoot & "email.asp", False
objXML.SetRequestHeader "Content-Type",
"application/x-www-form-urlencoded"
objXML.send("OrderID=" & OrderID)
' return the response
Mailbody = objXML.responsetext
' clean up
Set objXML = Nothing
End Function
%>

Hey - Thanks Dooza
I will be working on this tomorrow and report back - much
appreciated
Regards
Andy
"Dooza" <[email protected]> wrote in message
news:gkpufc$d2e$[email protected]..
> Andy wrote:
>> Hi All.
>> I have an orderconfirmation page that sends out an
email to both the
>> customer and myself.
>> The page uses an include that sets the details for
CDONTS and also the
>> body of the email (see code below)
>> All works fine, but now i want to send two versions
of the confirmation
>> email, one to the customer and one to myself. The
reason for the need for
>> two versions is that my version will have, in
addition, a simple table
>> with boder to allow me to add notes for processing
reasons.
>>
>> When i put two includes on the order confirmation
page (one for each
>> email) only one is executed!! - and it's always the
second include.
>> I have to admit that im not too familiar with using
functions, so i'm not
>> even sure if this is possible.
>
> You are including the same function twice, then only
sending one, the
> second time you include the function it overwrites the
first, so when you
> call it, it only sends to the second one.
>
> The solution? Rename the function in the second one,
then call it after
> you call the first one.
>
> 
> 
> <%
> SendEmail CustomersRS("CustomerEmail")
> SendEmail2 CustomersRS("CustomerEmail")
> %>
>
> You might end up with the same content in both, as you
have another
> function called Mailbody that is defined twice, so you
may need to rename
> that, and where it is called as well.
>
> Dooza

Order Confirmation Email

Hi
Placed an order about 3 hours ago for new broadband and phone. Had expected an immediate email confirmation but so far nothing has arrived. I've logged into my account on BT.com but without a VOL number I can't check or track my order. Any ideas how long it's likely to take to receive this email?
tia

Welcome to the forum. In my experience confirmation emails come very quickly or not at all, but that may or may not be the general rule. I'd give it till midday tomorrow then ring the Options Team on 0800 800 030. Ignore the welcome to BT Business and say "existing order" or similar when asked why you're calling. They're UK based and tend to be helpful.
You can click the white star next to this message if you think it was helpful.

Hi, I've just ordered a 13" MacBook online, how long do Apple take to send a confirmation email?

As the title explains, I'm yet to receive an email of confirmation for my placed order of a MacBook. Does anyone know when I can expect the email?

When I ordered my Macbook pro online my confirmation email took appoximately 2 working days. Depending on when you ordered it online (say a friday) you won't be expecting a confirmation email untill the following week. Keep following the order on your Apple ID and/or email and you should expect it soon no later then a week.

Re: No Order Confirmation Email / Cannot Find Order Online

I am having the same issue as the creator of this thread
I just bought the Rocketfish™ - Wii U InvisiShell - Transparent at 12:41am but except I choosed to have it shipped and I have not yet recieved a text or an order confirmation e-mail stating that you recieved my order and my order isn't even showing up in the Order Status when it says Please note: It may take up to 15 minutes for new orders to show up in your account.
What is going on here?

Hi xBecky83,
Thank you for taking the time to post to the forum!
How are you to know your order was received if you did not receive a confirmation email? I looked over your account and it appears that we have multiple email addresses on file, which could potentially cause an email to be redirected. I would encourage you to check your email accounts spam/junk folder just to be sure the confirmation email was not sorted into one of those folders.
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IPhone 6 Plus Order Confirmation Email and Ship Date???

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Ordered iPhone - no confirmation email?

Allright, so I ordered my iPhone 4 Monday October 27th, but I never got the confirmation email, nor the order number. So I am unable to check the status of my package, and I do not know if Apple really got my order. I have not paid for it yet, but i assume I dont pay before its shipped. Any Ideas? And by the way, since I bought the phone before September 30th, do I get a free Bumper?
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Ok, so I'll call them tomorrow

No order confirmation email

I just order from best buy and it shows up in my recent orders but I have not yet received a confirmation email, I have checked spam folder and it's not there either. I placed a previous order today which I got the confirmation email for instantly. Is my order successfully placed?

Hello cbatra507,
I can understand your concern if you placed an order, but didn’t receive an order confirmation email. To clarify, some of our emails became slightly delayed, including the order confirmation emails. I apologize for any worry this may have caused you!
If you haven’t recently checked, please feel welcome to check your email inbox as well as spam folders for an order confirmation email. If you haven’t received one, you may also check your Order History after logging into BestBuy.com to ensure your order was placed successfully.
If you should need further assistance, please let me know!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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Still haven't got my order confirmation email...

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No order confirmation email / no items in order staus,

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