No Output but Ipod thinks its playing...... help!!!

Hi
Can anyone help? My Ipod has stopped playing! I select a song, playlist, shuffle songs etc and press play. Play icon shows in top right corner of the screen but the song doesn't actually start. The play progress bar doesn't move and there is no sound output.
I've tried re-setting, re-charging etc but nothing makes a difference.
Does anyone have an idea of what the problem is and what I can do?
thanks

When the iPod is in recovery mode iTunes on the computer will give you a message that says it has discovered an iPod in recovery mode.
Try the following to get iTunes to see the iPod.  The place in recovery mode and restore it.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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