No pattern in my inability to not chat with certain users

I have 4 buddy's that I am trying to Video with. 2 work great. They both own new iMacs.
I have a third buddy that bought a new iMac and I get the communication error message. IM does work with these users.
My most recent friend has a PC with AIM. The IM works. When we go to connect on Video it goes through all the steps properly then says the user declined even when he actually accepted. It does the same regardless of who is call who.
I tried the preference change that was recommended but it didn't help.

Hi,
Has the AIM (PC user) allowed the app through his XP or Vista Firewall ?
Most likely it is allowing the applications through any routing device as well
7:34 PM Saturday; December 8, 2007

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Text chat with Trillian users = DSL crash every time

Hello all,
I'm running iChat 3.1.8 (v445) on an iBook G4 running OS 10.4.9, with a Zyxel Prestige 600 series modem.
iChat works fine for me...until i begin text chatting with Trillian users. The result is always the same: The first time they chat with me, whether they initiate the chat or respond to my initiation, my DSL crashes. Once I wait for my DSL to cycle or switch to stealing my neighbors' wireless, it works fine for the most part, though I do experience periodic DSL crashes after the first crash.
Every single time. I've tested this with various friends, and it is only happening with Trillian users.
I've got my built-in firewall on, with ports 5060, 5190, 5297, 5298, 5678, and 16384-16403 open for both TCP and UDP.
I'm logging onto an AIM account on login.oscar.aol.com on port 5190.
TIA for any help offered.

Hi sbcreducer,
At one time it was possible to bring down a web server by many people getting organised and all trying to get the same page at the same time. This was called a Denial of Service attack (DoS)
Nowadays many modems and routers have protection against this even though you may not even be allowed by your ISP to run a web server from your end. (Your own web pages for instance)
This protection comes in about three main ways but essentially they monitor the amount of data coming to the modem or router (and request for a web page still means data in coming to make that request) and then cut the flow of data to stop you losing the internet connection.
One method is called Stateful Packet Inspection (SPI)
Another is Quality of Service (QoS) and lastly
Denial Of Service (DoS).
Now as to where this seting is on each manufacturers device is a bit of a guess.
In these pics at Port Forwarding.com of a Linksys, in the third pic of the Linksys you can see it in Gaming and Applications as a sub tab (near Port Forwarding but to the right)
On my Netgear it is on the WAN page and Called DOS.
On some Netgears it is on the same page of the Setup pages but called SPI
USing this site http://portforward.com/routers.htm you can look up your device.
Click on it.
At the next page select iChat from the list.
AT the next page it will tell you the default IP address the device is likely to use and the Default USer ID and Password so you can gain access to the set up pages via a web browser.
After that it a question of checking all the menu items to see if you have it.
Check anything that says Filters, and Firewalls as it can be regarded as a second level firewall, as well as the places I suggested above.
Not all device have this of course.
7:14 PM Friday; April 13, 2007

Video Chatting with Windows Users?

Is it possible to video chat with Windows users with Leopard's iChat?
If not, are there any Mac compatible video chat programs that do work?
I don't have Windows XP or Vista to instal on BootCamp or Parallels, so please do not suggest installing a video chat app on Windows/BootCamp.
Thanks,
SsD~

Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/
Or if you all have a gmail account http://mail.google.com/videochat
And new http://www.tokbox.com/#

Any app , for video chat with AIM users???

please recommend any app for video chat with AIM user???

Hi
The latest version of AIM (called Triton) doesn't work with iChat. Have you tried version 5.9 of the AIM application on the PC?
If that doesn't work for you, you could try Trillian, which has a better picture than AIM (The AIM video window is very small and not resizeable). The Trillian Pro version, required for video, costs $25 but you can try it free for 14 days.
Dave

Using imessenger is it free to chat with iphone users who are in another country?

Using imessenger is it free to chat with iphone users who are in another country?

my understanding is yes because it worked with ipod touches via your Apple ID and there is no payment process agreement when setting up iMessage.

How to chat with online users related to java

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how to chat with online users.plz tell me.

warnerja wrote:
audibert112 wrote:
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SPAM SPAM SPAMWhat is this, national SPAM day?No, [that's in July|http://en.wikipedia.org/wiki/Spam_Jam].

My BBM can't chat with certain people..

Hi, I'm using BlackBerry Curve 8520
All this time, my messenger works fine.. But now my Messenger can't chat with certain people.
I can chat with others, but I can't chat with some people.
Strangely, I can receive their message, but I can't send my message to them!
Other contacts works fine..
Is it an error? Or they have blocked me or something? Or connection problem?
Sorry if this already posted.
Sincerely:
Andy.
Any replies will be appreciated!
Edit:
Just saw This is the best fix for your device!
I'll give more detail.
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-File Free: 61009757 Bytes
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Using Curve 8520

It is most likely the way the modems at each end (And any other routers) do NAT
See http://www.ralphjohns.co.uk/page15.html#CertainBuddy
9:39 PM Tuesday; January 29, 2008

Can video chat with Aim users on a PC but not with Ichat users on Mac!

Hello
I am having the odd problem of being able to video chat with someone when they are using their pc running aim, but I cant chat with the same person when he on his Mac!
I am running as DMZ behind a Linksys WRT54G wireless router.
The problem is on my side because I cant chat with the test accounts either.
I tried this after bothe forwarding and triggering all the ports that were suggested.
I am stumped!

Hi Lullah,
This is going to be down to the Staelite connection.
It has what is called latency.
This adds an unexceptable delay in the passing of data at the start of the connection.
Very few people have reported success.
The things you can try are to fool the link into passing more intense data prior to starting a chat.
If you have web pages try uploading a Pic of larger file to the site.
Just as this finishes start up iChat
You should also check that System Preferences > Quicktime > Streaming tab has the speed to match you download set.
Hopefully (But no reported success) you may get iChat to see more bandwidth as you have just had the modem busy.
Following the launch of iChat with a video chat request may be able to get that bandwidth.
Realistically the 128 k upload even if you were getting close to it is very tight to the lowest point Apple say will work.
Speed testing a 128 k service i likely to get a result of about 80% of the figure (102k) iChat will use about 80 % of what is left (you are down to about 83K). You are now below the 100k min.
With regards to your LAN there are several things that may help if not set up already.
Only have one device doing DHCP. The way routers work as compared to modems is that they pass all routing data though to the computers.
This means the computers can be sitting in two subnets (1) from Modem to computer via router and (2) from Router. The computer can only display one of these IP addresses but can get confuse info regarding iChat.
Do not use Port Forwarding or Port triggering, twice or together on the LAN. iCHAT does not like two lots of NAT (bath are forms of Network Address Translation [NAT]).
Use UPnP where you can.
IF you are trying to test this yur Mac to your PC you ahve to allow for the fact that the modem is handling two Video chats in effect. This means you need twice the minimum bandwidth (let alone the fact that ichat to AIM semms to like 50% more than Mac to Mac contacts.
Sorry to be the bearer of so much doom and gloom.
11:03 PM Tuesday; March 28, 2006

Screen Sharing, audio, and video chat not working with certain people

My ichat application will suddenly stop working after just a few seconds of starting wither screen sharing, video chat, or audio chat. I get the error message "No data has been received for the last 10 seconds." How do i go about fixing this?

Hi,
This message can be caused two ways.
1) a loss of Internet Connection through a Physical means.
(turning Off Airport card, Pulling out Ethernet Cable, modem or router failure, loss of service from ISP)
2) A router or modem Software intervention.
This most commonly happens in Video chats. The device has a feature called DOS (Denial of Service) which with modern Internet Speeds and Video Streams gets to the threshold where it cuts in. It requires that you turn the feature Off as there is not adjustment in the threshold at which it works.
A similar feature with a similar result is SPI (Stateful Packet Inspection).
Having said that, it very unusual to have it effect Audio only chat or Screen Sharing.
This means the issue could be at the Buddies end.
NOTES:
iChat creates Logs of Connection Failures of which there are about 5 types, caused by various issues in the connection Process.
The 10 Sec Error message covers those things where the connect End but iChat did not receive a "BYE" message (a controlled End to the Chat) or get a failure of another sort.
Basically you were connected properly (even if you did not hear or see the Buddy) and so other event cut the connection that was not iChat related.
Can you do Video chats with any of the 6 names in Table 1 ?
http://www.ralphjohns.co.uk/ContactTesters.html
Some of those will respond to Audio Only invites.
(I just tested 4 of them and three play music and one the Audio form the Jonathon Ive Video)
Do any of those work ?
That will exclude a Modem or Router Issue with DOS or SPI on the remote end.
9:29 PM Wednesday; June 9, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
Message was edited by: Ralph Johns (UK)
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Audio chat with PC user

Can you audio chat with at PC user using AIM. I can not get my phone icon out of grey. Thank you for your suggestions. Do anyone think that IChatAV will one day be able to do audio/video with MSN messenger. Have a great day!!1

You can't have an audio-only chat between iChat on the Mac and AIM on the PC, but there is a PC client which can be used for an audio-only chat with iChat, called Trillian.
(8690)

No Video chat with XP user (Trillian)

Hi,
I know there are lots of help cries out there complaining about no video connection between Ichat and Windows - I looked through most of the advice out there, but I still can't get it to work.
I have used my Panther G5 with Ichat 2.1 as well as Tiger Ibook to connect to my family abroad - they use XP and Trillian (we first tried AIM but couldn't get anywhere with it).
I don't have a firewall running - we opened the ports on the XP machine, then even disabled the firewall. He can video connect to the Apple trial accounts (appleu3test01) just fine - as can I - and I'm fine with other Mac users using IChat - but between the two of us I can only text chat with him - no audio nor video.
We usually get the didn't respond error message - on the Tger Ibook UI even get that I!!! didn't respond.
Again, I have looked at all the helpful articles on the web - but none was helpful in our situation...
Anybody???!!

Hi Thomas,
OK. Both the modem and the router may need ports to be opened.
This can be done in several ways depending if your devices have the options.
ALl Router will come with the option to Port Forward. (so do some modems)
Data arrives on one port like say port 80 and web browsing.
The router uses Port Forwarding to send the data to a specific IP (Computer) and a specific port although the same one is often used.
Port Triggering is where data is expected to start on one port and more ports maybe needed and are opened when the data arrives on the trigger. The ports here tend to stay the same as well. It does however allow multiple comuters to use the ports.
In terms of set up UPnP is easiest. IF your device has it it is normally an On or Off setting.
Now when it comes to a Modem and a router then iChat can get fussy if there is two DHCP servers adn two lots of Network Address Translation (NAT). Port Forwarding and Port Triggering are both forms of NAT.
A DSL modem may well route as well and do this by issuing IPs by DHCP as default. The router could be as well.
Use this site as a reference in the first instance.
If your Devices are listed click on them.
Then choose iChat in the list of games and appications.
The following page will tell you the default User ID and Password as well as the IP to type in to a web browser to gain access to the set up pages.
Somethimes in the pics you can see where the UPnP setting is. (if you have it). Sometimes it is on the set uo pages but not shown in the pics as they concentrate on Port Forwarding.
You need to set up your LAN with no more than one DHCP server and only one lot of NAT if you have to use it.
Setting Static Addresses can get around the DHCP problem.
Tell us what devices you have ?
10:33 PM Saturday; March 25, 2006

Can't video chat with pc user.

I am on a Macbook with OS 10.4 installed using iChat 3.1.8. I am trying to video chat with a PC running XP and AIM 6.5 using a Logitech Quickcam Express. I can not get my computer or my father's iMac to connect with the PC. However, a friend of ours has an iMac that was purchased at the same time, and we were able to video chat between these two computers. None of the macs are using Leopard. Any suggestions?

Is there going to be some kind of resolution for this ichat / AIM stuff anytime soon. I'm on 10.5.1 with iChat 4, and just spent the last hour and a half working with a buddy on a PC trying to get vid chat working. we could get AIM to get as far as a white screen, but that's it. Cam works great in Skype, but can't get it to work at all with an AIM user. We tried it with AIM 6.5 and 5.9, but had no luck with either one.
I was hoping to not have to steer my step-mom to using Skype since it's so not user friendly, but I guess we have to go that route.

Can't audio chat with aim user

I just bought an isight and i have been trying to audio/video chat with an AIM user who is using AIM5.9 not triton and i am using ichat2.1. We can get the video to work but we can get the audio to work. Any suggestions on what to do?
ibook g4 1Hz Mac OS X (10.3.9)

Hi jd50,
Welcome To The Apple Discussion Pages.
This is normally due to the Video quality at the PC end being too high and taking all the bandwidth.
Start a Video chat
You open the Connection Doctor at your end (in the Video menu)
They then pull the preview tab (behind the incomming video) to the front.
To the right now should be a small icon which they should clck.
This brings up a slider.
They should move the slider to the left - slowly
You should see their framerate and Bit rate go up
At somepoint - if there is enough adjustment - you should get sound as well.
Balance as required between pic quality and sound
9:08 PM Saturday; February 25, 2006

Problems video chatting with Windows users

It seems like everytime I try and video chat with a Windows AIM user there is a problem. Ralph and other are very techy and know how to resolve these issues. Problem is that 99.9999999% of te people I chat with are not so the advice to resolve these issues proves to be worthless. However me and this individual were able to successfully do audio chat instead. Often when there is a problem like this do I switch people over to Skype which works far better going from Windows to Mac and vice versa and is easier to use. Generally I think iChat has better video quality over Skype, but only with Mac users.
I know there are others here that also have this problem and for you do I encourage the same resolution as bad as it is, but it seems to be the only way to chat with a non techy person who is on a PC.
John

Hi,
Any non Microsoft app on a PC has to allowed through the Firewall as a Exception (Or at least since Service Pack 2 for XP when Windows got a firewall).
In XP it goes like this
Open the Control Panels (I prefer the classic view)
Open the Firewall
Click the Exceptions tab
In the new window click the Add Button
Navigate through Program Files to the AIM Folder and the relevant AIM#.exe to allow the app itself. (# is the Version Master number)
Back in the Exceptions window also Allow UPnP
Enable UPnP in their Router.
I am not sure it is that different in Vista or Window 7
If there router does not have UPnP then open port 5190 and 1024-5000 (AIM video does not use all of these they are there to spread the load)
They would have to do similar things for Skype (although like AIM it has Fall Back ports below 1024 for logging in and Text Chatting that get around the firewall issue) other IM apps and On-line Games.
Of course if they are using some third party Firewall they would have to do the work there.
Audio Chats V VIdeo Chats
Both apps use the same ports when it comes to Audio and Video Chats (Tend to be the iChat ones)
I believe AIM still uses 4 ports (from the 1024-5000 range) for VId In, Vid Out, Audio In, Audio out, much the same way iChat 2 and 3 did.
It may pay for you to go to iChat > Preferences > Video Section > Bandwidth limit and try either 500kbps or 200kbps as the setting.
In earlier version of AIM (5.5 anbd 5.9) it was possible to reduce the Video quality at the AIM end (less frames per second) which allowed "Space" for the Audio part.
AIM 6.x onwards does not have this and the Video feed can be particularly Processor hungry. Your lower setting will be fed back to them and their end will make an adjustment of what can be sent.
Some of this knowledge has taken me since 2004 to acquire.
I can see that applying it might be considered "techy"
I can appreciate that it can be very difficult to persuade a Windows user to change any setting once they have their machine "working" (at least as they want).
I realise this was not so much of a Question as being more of a discussion statement.
I am not sure that there is a real answer other than the one you suggest.
10:35 PM Wednesday; August 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Chatting with windows user help!

i have been trying to chat with a friend that has the windows vista OS. it brings up the same communication error every time. whether i invite her or she invites me. i'm not sure if its on her end or mine. i can chat with other ichat users but not with AIM users. if you can tell me the settings for both windows and mac that'd be great. and i don't want to use Skype.

are you just chatting or trying to video chat?
if you are.. ichat is not compatible for that.
but there's a solution:
http://mebeam.com/
just type a name for your chat in the text box, copy the link and send it, so the other person can join.

No pattern in my inability to not chat with certain users

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