No payslip template was selected for online viewing. Please contact your Payroll department for further details

Dear
We are on International Payroll, when we access pay-slip through employee-self-service then system showing message as subjected.
Pls advice.
Thansk.

So after another forty minute call - insisted that the call was escalated - got a manager who understood what I was telling them and was aware of the technical situation. Put me on hold and then deleted the BToneID (I found out by the email that I received whilst on hold)without warning me, then after being on hold for ten minutes the line went disconnected.
Created new BToneID and am now able to see bill and check calling charges.
Waiting to see how long I am able to access this account before BT "improves" the website yet again.
Seriously unimpressed with the way BT have dealt with this issue.

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Android MS RDP - RPC Error: Your connection was denied because of a Resource Access Policy (TS_RAP). Please contact your server administrator. (2147965402).

I love iTap Mobile. Paid for the app. Sorry to see them discontinue it, but now I know why. Microsoft bought them out! But even though free, I am getting an error: RPC Error: Your connection was denied because of a Resource Access
Policy (TS_RAP). Please contact your server administrator. (2147965402). I worked with iTap to fix this so I guess they sold Microsoft their older buggy code... Microsoft, please fix!
PS: This is the Android version. Mac and iOS are both okay.
EDIT: After an update a few months ago, iOS is no longer working. Not sure if the problem is related to the Android MSRDP issue.
UPDATE - Relevant posts (need Android RDP software engineer to fix):
Event Viewer Log when using Android client:
The user
"DOMAIN\testuser", on client computer "10.x.x.x", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM". (This
is most likely for logging into RD Web - icons shows up).
The
user "DOMAIN\testuser", on client computer "10.x.x.x", did not meet resource authorization policy requirements and was therefore not authorized to resource"localhost".
The following error occurred: "23002". (This is after clicking on any
of the icons).
I
think the Android MS RDP client is providing the incorrect resource. It shouldn't be "localhost".
It should be the RD Connection Broker's hostname, I believe.
Here's what it should look like (connected using a Windows PC going
through the RD Web portal via Internet Explorer):
The user "DOMAIN\testuser", on client computer "10.x.x.x", met connection
authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM".
The user "DOMAIN\testuser", on client computer "10.x.x.x", met resource
authorization policy requirements and was therefore authorized to connect to resource "rdsfarm.domain.com".
The user "DOMAIN\testuser", on client computer "10.x.x.x", connected
to resource "rdsfarm.domain.com".
Stephan,
Do you have any way to contact the software engineer who worked on the Android version of the RDP client? Please
have them read this thread. They need to fix the hard coded "localhost" resource to be a variable (namely whatever the user put in for the server).
This is why the MS RDP app is failing in situations where the FQDN for the RD Gateway and Connection Broker uses
the same host name.
Again, this is not a configuration problem on our end as it works as intended with the native Windows RDP client
as well as the Mac and iOS version of the mobile RDP client (all based on iTap Mobile's RDP app).
This is a problem specific to the Android RDP app.
PS: No matter how hard I try, the WYSIWYG editor is not very WYSIWYG at all, and so everything here looks messed up even though it looked right when I posted it (it is deleting new blank lines I'm inserting to make it spaced out and easier to read). See
below to read the post in context.

Thanks for the bumps, everyone. I haven't check this thread in a while because I basically gave up on Microsoft's ability to respond. Unlike paid apps, there's no number to call or ticket to open when an app like this malfunctions.
Just to give you an update, iOS users started having issues connecting a few months ago. I don't remember what version started this. I'm not sure if it's the same problem.
Also, the newest version now gives a slightly different error message: RpcOverHttpEndpointException: 2, Your connection was denied because of a Resource Access Policy (TS_RAP). Please contact your server administrator.
For Android users, I am starting to recommend Xtralogic Remote Desktop Client. It's a paid app, but it works great. I don't know of any alternative for iOS.
MSRDP for Mac OSX (was also an iTap application) continues to work throughout the many updates.
We need a software engineer from MS to read my first post. All the information that will point to a fix is there. I strongly believe someone hardcoded the string "localhost" instead of using a variable to point to the FQDN of the rdsfarm
name.
Here's that info again (copied/pasted). It doesn't take an engineer to understand the issue. If you know how to decipher Event Logs, you can see where the problem is.
Event
Viewer Log when using Android client:
The
user "DOMAIN\testuser", on client computer "10.x.x.x", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM". (This
is most likely for logging into RD Web - icons shows up).
The
user "DOMAIN\testuser", on client computer "10.x.x.x", did not meet resource authorization policy requirements and was therefore not authorized to resource"localhost".
The following error occurred: "23002". (This
is after clicking on any of the icons).
I
think the Android MS RDP client is providing the incorrect resource. It shouldn't be "localhost".
It should be the RD Connection Broker's hostname, I believe.
Here's
what it should look like (connected using a Windows PC going through the RD Web portal via Internet Explorer):
The user "DOMAIN\testuser", on client computer "10.x.x.x",
met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM".
The user "DOMAIN\testuser", on client computer "10.x.x.x",
met resource authorization policy requirements and was therefore authorized to connect to resource "rdsfarm.domain.com".
The user "DOMAIN\testuser", on client computer "10.x.x.x",
connected to resource "rdsfarm.domain.com".

Unable to send a security code. Please contact your help desk for assistance in FIM 2010 R2

Hi,
I have been Successfully registered with emailid in FIM 2010 R2 Password Registration Portal.but when go in FIM 2010 R2 Password Reset Portal and gives all right answers of questions after this gives fallowing
error:Unable to send a security code. Please contact your help desk for assistance.
Regards
Anil kumar

Hi,
Thank's for response.
I have been cheked mail server is UP and i am able to send mail through FIMService account.
but this is not sending Securitycode notification to any users when i login through any user gives correct answering to the Question that i was set at registration time.this gives fallowing error:
Unable to send a security code. Please contact your help desk for assistance
and Eventviwer Error Below:
The error page was displayed to the user.
Details:
Title: Unable to send security code
Message: Unable to send a security code. Please contact your help desk for assistance.
Source:
Attributes:
Details: Microsoft.IdentityManagement.CredentialManagement.Portal.Exceptions.OneTimePasswordDeliveryException: ValidationError:UnableToSendSecurityCode ---> System.ServiceModel.FaultException: ValidationError:UnableToSendSecurityCode
   at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(Message request)
   at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(RequestSecurityTokenResponseType request, ClientOptionsHelper clientOptionsHelper, MessageBuffer& messageBuffer)
   at Microsoft.ResourceManagement.WebServices.Client.AuthenticationRequiredException.Authenticate(AuthenticationChallengeResponseType[] authenticationChallengeResponses, MessageBuffer& messageBuffer, ClientOptionsHelper clientOptionsHelper)
   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetChallenge(String domain, String userName, ChallengeContext gateChallengeResponse)
   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)
   --- End of inner exception stack trace ---
   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)
   at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.DriverBase.GetNextGate(IGateControl currentGate)
   at Microsoft.IdentityManagement.CredentialManagement.Portal.Reset.Next()
   at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
   at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
CorrelationId:
RequestId:
ErrorCode: 3013
CaughtTime: 05/02/2014 08:43:26
Web Portal: FIM Password Reset Portal
Session Id: 21uppbuy3vutsm55sytd4b55
Regards
Anil Kumar

Unable to connect to the selected mobile data service, please try again later. If the problem persists please contact your administrator

Since last week or 2 weeks ago, some of our users (both Batam and Singapore) here encountered a problem where they are not able to browse the Internet on their BB as they used to.
Example :
I did a test to browse on their BB
www.cnn.com
they will see below error:
“Unable to connect to the selected mobile data service, please try again later.
If the problem persists please contact your administrator “
However if we use ‘Google’ or ‘Yahoo’ search on the BB and entered ‘CNN’ and run a search on it.
We are able to open the CNN website – from the link result search by Yahoo or Google
It’s also applicable to other websites too.
Any idea?

Hi thatemailguy,
Are the users on a BlackBerry Enterprise Server?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

RemoteApps Error "Your connection was denied because of a Network Access Policy (TS_NAP). Please contact your server administrator."

Hello All,
Good day. May I ask if anyone experienced this error when trying to access remoteapps in Azure? We are using IaaS and set-up RDS using Windows 2012 R2 but we are getting an error below.
"Your connection was denied because of a Network Access Policy (TS_NAP). Please contact your server administrator.
Various roles and services (Broker, Session Host, RD Gateway and Web Access are installed on each VMs).
Please advise.
Thanks,
Glenn

Hi Glen;
Looks like the set up was not done correctly. Please follow the guidelines given on this
blog by Keith Mayer.
Regards;
Prasant

IProcurement is not a valid responsibility for the current user. Please contact your System Administrator.

Hi All,
When I am trying to click on the 'iprocurement Home page' menu in the iprocurement responsibility getting the below error message in R12;
"iProcurement is not a valid responsibility for the current user. Please contact your System Administrator."
Can any one let me know how to resolve this?
Regards
Joseph

Hi Joseph,
I am assuming that the user actually has the iProcurement responsibility assigned to them. If so, try the following solution from note 1560400.1:
1) Logon with System Administrator responsibility
2) Navigate to Profile > System, click on User and enter the user name
3) Search for profile 'Applications Start Page'. Delete the value set at user level and save
4) Retry
Regards,
Cheryl

When i am trying to create an itunes account in ipad 3 and in payment method i select none and after it when i select create ID. "Please contact ITunes Support to complete the transcation" this message will appear. kindly help me

when i am trying to create an itunes account in ipad 3 and in payment method i select none and after it when i select create ID. "Please contact ITunes Support to complete the transcation" this message will appear. kindly help me

You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

In order to start cable service for this device, please contact your cable provider

when i try to watch a program on the xfinity part of tivo i get this message.In order to start cable service for this device, please contact your cable provider . what is wrong.

stormey wrote:
when i try to watch a program on the xfinity part of tivo i get this message.
In order to start cable service for this device, please contact your cable provider . what is wrong.
Apologies for the issue that you described above. I have escalated your issue to the right teams so that we can get On Demand working for you on your TiVo. That team will review your account and contact you directly. Thanks again for your patience.

I get this message "License Expired The trial license on your device has expired. After 30 days,your device will stop working. To apply for a platform license,please contact your equipment vendor."

<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/757271]</blockquote><br>
The complete message I get is "License Expired
The trial license on your device has expired.
After 30 days,your device will stop working.
To apply for a platform license,please contact your equipment vendor.
We apologize for any inconvenience.
Please reenter your URL and continue your web experience." It may be related to Adobe products. I am currently accessing the net from China. I am able to reload and reach the pages, eventually.

There are no billing issues, I have checked it.
Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
Please let me know if it is asking for serial number when you are trying to activate the CC.
Do refer to: http://forums.adobe.com/message/6288501
In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Regards
Rajshree

HT1937 Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours.

My order have a status: "Payment action required: We are unable to obtain an authorization for the credit card you provided. Please contact your card issuing bank. Please update your payment method to continue with this order". But i paid from AmEx.

My order have a status: "Payment action required: We are unable to obtain an authorization for the credit card you provided. Please contact your card issuing bank. Please update your payment method to continue with this order". But i paid from AmEx. And my money blocked when i see it in internet banking.

Have yuo contacted AmEx? From what you describe it seems like AmEx is blocking the charge.
You can contact iTunes if you want by:
Contact iTunes

TS2446 I was asked for my detailed credit card info on my phone when I tried to buy an app

Also I was having a hard time with my CPU usage all of a sudden with MacBook Pro and it was due to a guest user who I tried to delete but could to just reinstalled is x. I have a feeling I am being messed with cause this has occurred before.i know I'm gonna take it to apple soon it's just a tad far and quick fixes I appreciate. I am the only person who used the MacBook Pro I just get concerned with all the other activity and I basically had to reinstall recently cause my comp just died out of nowhere

You will have to look in the French iBooks Store and see if any books there are made available in English. Apple can sell only what the publishers provide, and most of the French publishers apparently presume that people want books in French and are not licensing/providing books to the French iTunes Store in other languages. You may need to look to other sellers of electronic books, Amazon perhaps if they offer e-books in France, and see if they have a better selection of English-language books.
Regards.

The file browser is disabled for security reasons. Please contact your system administrator and check the CKFinder configuration file.

Hi,
This message appeared as I tried to upload to images a site, using their image uploader.
I am technologically challenged, so however you answer, please go slow
Thanks a lot,
Raphael

Thanks Kirk! For once it's not on my end!
Raphael

There was a problem connecting to the server "Neptune"; The version of the server you are trying to connect to is not supported. Please contact your system administrator...

I've seen this problem throughout the website, but nothing hits all my bases.
I'm running OS 10.8.4- just upgraded last month.
I work for a company that predominantly uses PC's. I'm in the Graphics Department.
Neptune is a Windows server but houses all our art files. Since the upgrade I have not been able to access the server either by name (which used to work) or by IP address.
I tried doing the suggested "terminal" fix but that did not work.
I must say, mail works. Internet works. Wi-fi works.
Any other suggestion?

Hi AppleRocks
Glad you've found a workaround however this is a common problem for people trying to connect via AFP as a registered user to a legacy server.
Whilst connecting via SMB and as a 'guest' should provide a temporary solution some people need to connect via AFP as a registered user to access all of their servers files successfully.
There are several sudo commands and discussions on this subject (Believe me I've read most of them ) but I have found this thread to be the simplest and most effective:
Connecting to legacy AFP services - Apple Support
Hope this helps future readers of this thread!

Warning notice popping up (in FF 4.0.1) -- "Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." Is this a known issue? A manual check for updates results in 'Firefox is up to date'.

OS is Win Vista

This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.<br />
Do a clean reinstall and be sure to remove the Firefox program folder.<br />
See also:
* [/questions/826858]
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

No payslip template was selected for online viewing. Please contact your Payroll department for further details

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