No performance counters and other issues

The title is my main issue, but beating my head against a wall here. Anyone with enough patience to read through my issues below is a saint.
Following every guide out there, myself and our Linux admin have gone over in detail everything that needs to be done to monitor our RHEL 6 servers in SCOM, but alas, we are having issues.
First, we tried it on three different servers, all running RHEL 6.6. The servers appear as green and healthy in SCOM, and we get "some" alerts from them such as unauthorized login attempts. However, when we try to open a performance view,
there are no counters displayed on two of them. One of them displays all the counters you would expect, but none of them have any data collected, except for one lone three hour period from two weeks ago. Before and after that: nothing. That's my biggest confusion,
because for some odd reason, it managed to work for that time period, so what changed?
Next, I should mention that I have also had to flat out disable the unix/linux heartbeat monitor because when it's enabled, after about 10 minutes all 3 linux servers will go grey, and no alerts come in for them.
Digging through all of the posts here, I've come across multiple things to try that have worked for other people, but all with no luck. For starters, theres the whole port 1270 thing. There is no firewall on either the management server or the linux
servers, and checking for listeners shows the scom agent listening on port 1270 on the linux server. Should there be something listening on port 1270 on the Management server? Because if so, there isn't, and I cant find any posts that say how to make that
happen. I've attempted to run simple winrm commands from the management server to attempt to gather data from the linux servers, however, when running the command below:
winrm e "http://schemas.microsoft.com/wbem/wscim/1/cim-schema/2/SCX_Agent?__cimnamespace=root/scx" -r:"http://<server>:1270" -auth:basic -username:<user> -password:<pass> -encoding:utf-8
It fails with the following error:
Message = The WinRM client cannot process the request. The authentication mechanism requested by the client is not supported by the server or unencrypted traffic is disabled in the service configu
ration. Verify the unencrypted traffic setting in the service configuration or specify one of the authentication mechanisms supported by the server. To use Kerberos, specify the computer name as the
remote destination. Also verify that the client computer and the destination computer are joined to a domain. To use Basic, specify the computer name as the remote destination, specify Basic authentic
ation and provide user name and password. Possible authentication mechanisms reported by server:
Anyone have any ideas why there are no performance counters, or why winrm requests fail? Is there some missing hidden step or configuration need on the linux end to make the winrm queries work?
Please help!

Steve,
I've never seen any alerts from SCOM in an event viewer log. If you're talking about errors about communication, there arent any coming in. By all accounts, it appears as if SCOM "thinks" it's working fine. As for the agent going "grey",
they only go grey if I have the heartbeat monitor enabled. Even when they're grey, I can still run tasks in the scom console against them to get top processes etc.
I've tried changing some of the winrm configs already to attempt successful connections, but with no luck. Here's the current output of winrm get winrm/config:
Config
    MaxEnvelopeSizekb = 50
    MaxTimeoutms = 60000
    MaxBatchItems = 32000
    MaxProviderRequests = 4294967295
    Client
        NetworkDelayms = 5000
        URLPrefix = wsman
        AllowUnencrypted = true
        Auth
            Basic = true
            Digest = true
            Kerberos = true
            Negotiate = true
            Certificate = true
            CredSSP = false
        DefaultPorts
            HTTP = 5985
            HTTPS = 5986
        TrustedHosts = *
    Service
        RootSDDL = O:NSG:BAD:P(A;;GA;;;BA)(A;;GR;;;IU)S:P(AU;FA;GA;;;WD)(AU;SA;GXGW;;;WD)
        MaxConcurrentOperations = 4294967295
        MaxConcurrentOperationsPerUser = 1500
        EnumerationTimeoutms = 240000
        MaxConnections = 300
        MaxPacketRetrievalTimeSeconds = 120
        AllowUnencrypted = true
        Auth
            Basic = true
            Kerberos = true
            Negotiate = true
            Certificate = false
            CredSSP = false
            CbtHardeningLevel = Relaxed
        DefaultPorts
            HTTP = 5985
            HTTPS = 5986
        IPv4Filter = *
        IPv6Filter = *
        EnableCompatibilityHttpListener = false
        EnableCompatibilityHttpsListener = false
        CertificateThumbprint
        AllowRemoteAccess = true
    Winrs
        AllowRemoteShellAccess = true
        IdleTimeout = 7200000
        MaxConcurrentUsers = 10
        MaxShellRunTime = 2147483647
        MaxProcessesPerShell = 25
        MaxMemoryPerShellMB = 1024
        MaxShellsPerUser = 30
We started the trace on the linux server, and it does appear to be hitting it, but I can't really tell from the logs what exactly it's trying to do. Every 5 minutes it appears to be hitting the /var/log/secure file but im not sure what it's looking for.
Below is the log activity for the first 20 minutes or so after we began the log. From what I understand, the management server should be attempting to grab performance data every 5 minuts, but I don't think that's happening.
* Microsoft System Center Cross Platform Extensions (SCX)
* Build number: 1.5.1-150 Labeled_Build
* Process id: 30046
* Process started: 2015-03-24T16:15:33,574Z
* Log format: <date> <severity>
[<code module>:<line number>:<process id>:<thread id>] <message>
2015-03-24T16:15:33,575Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:356:30046:139918764054464] IsNewFile - not new file
2015-03-24T16:15:33,575Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:277:30046:139918764054464] LogFileProvider OpenLogFile /var/log/secure- Seek to: 109390
2015-03-24T16:15:33,575Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:311:30046:139918764054464] LogFileProvider PersistState() - pos = 109545
* Microsoft System Center Cross Platform Extensions (SCX)
* Build number: 1.5.1-150 Labeled_Build
* Process id: 30054
* Process started: 2015-03-24T16:20:33,572Z
* Log format: <date> <severity>
[<code module>:<line number>:<process id>:<thread id>] <message>
2015-03-24T16:20:33,573Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:356:30054:140547729790912] IsNewFile - not new file
2015-03-24T16:20:33,573Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:277:30054:140547729790912] LogFileProvider OpenLogFile /var/log/secure- Seek to: 109545
2015-03-24T16:20:33,573Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:311:30054:140547729790912] LogFileProvider PersistState() - pos = 109700
2015-03-24T16:20:46,072Z Trace      [scx.core.common.pal.system.systeminfo:98:28125:140643556374464] SystemInfo constructor
2015-03-24T16:20:46,072Z Trace      [scx.core.common.pal.system.systeminfo:118:28125:140643556374464] SystemInfo Update()
2015-03-24T16:20:46,072Z Trace      [scx.core.common.pal.system.systeminfo:108:28125:140643556374464] SystemInfo destructor
2015-03-24T16:20:46,072Z Trace      [scx.core.common.pal.system.systeminfo:98:28125:140643556374464] SystemInfo constructor
2015-03-24T16:20:46,072Z Trace      [scx.core.common.pal.system.systeminfo:118:28125:140643556374464] SystemInfo Update()
2015-03-24T16:20:46,073Z Trace      [scx.core.common.pal.system.systeminfo:108:28125:140643556374464] SystemInfo destructor
* Microsoft System Center Cross Platform Extensions (SCX)
* Build number: 1.5.1-150 Labeled_Build
* Process id: 30058
* Process started: 2015-03-24T16:25:33,571Z
* Log format: <date> <severity>
[<code module>:<line number>:<process id>:<thread id>] <message>
2015-03-24T16:25:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:356:30058:140363780855744] IsNewFile - not new file
2015-03-24T16:25:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:277:30058:140363780855744] LogFileProvider OpenLogFile /var/log/secure- Seek to: 109700
2015-03-24T16:25:33,572Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:311:30058:140363780855744] LogFileProvider PersistState() - pos = 109855
* Microsoft System Center Cross Platform Extensions (SCX)
* Build number: 1.5.1-150 Labeled_Build
* Process id: 30066
* Process started: 2015-03-24T16:30:33,570Z
* Log format: <date> <severity>
[<code module>:<line number>:<process id>:<thread id>] <message>
2015-03-24T16:30:33,570Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:356:30066:139978787211200] IsNewFile - not new file
2015-03-24T16:30:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:277:30066:139978787211200] LogFileProvider OpenLogFile /var/log/secure- Seek to: 109855
2015-03-24T16:30:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:311:30066:139978787211200] LogFileProvider PersistState() - pos = 110010
* Microsoft System Center Cross Platform Extensions (SCX)
* Build number: 1.5.1-150 Labeled_Build
* Process id: 30072
* Process started: 2015-03-24T16:35:33,570Z
* Log format: <date> <severity>
[<code module>:<line number>:<process id>:<thread id>] <message>
2015-03-24T16:35:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:356:30072:140082908952512] IsNewFile - not new file
2015-03-24T16:35:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:277:30072:140082908952512] LogFileProvider OpenLogFile /var/log/secure- Seek to: 110010
2015-03-24T16:35:33,571Z Trace      [scx.core.providers.logfileprovider.logfilestreampositioner:311:30072:140082908952512] LogFileProvider PersistState() - pos = 110165
Again, I appreciate the help,
Alvin

Similar Messages

Elite Pro, CMSS-3D not working and other issues after driver update

DElite Pro, CMSS-3D not working and other issues after driver update <font face="arial,helvetica,sans-serif" size="4">Elite Pro CMSS-3D control (on I/O console)no longer controls CMSS-3D.
The only time it works is if the original drivers are installed from the installation CD.
ANY other drivers stop the control on the Elite Pro I/O console from having any effect on CMSS-3D.
Also at one time when I cotrolled volume, CMSS-3D(original drivers), EAX and Crystalizer from the Elite Pro I/O controls then I had on screen display of said control that was being moved(on I/O console).
Now regardless of what drivers are installed, there?are no longer any on screen indicators.
The indicators looked like the ones that show when using the remote controller.
Anyone have any ideas?

Hello friends, if any body have problem with "Creative Sound Blaster X-Fi series Driver 2.8.003" then you can download previews "Creative Sound Blaster X-Fi series Driver 2.8.0008" from above direct Links :
http://rapidshare.com/files/252388832/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part0.rar
http://rapidshare.com/files/25239047/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part02.rar
http://rapidshare.com/files/252397989/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part03.rar
http://rapidshare.com/files/252397990/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part04.rar
http://rapidshare.com/files/25239799/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part05.rar
http://rapidshare.com/files/25240785/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part06.rar
http://rapidshare.com/files/25240787/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part07.rar
http://rapidshare.com/files/252405003/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part08.rar
http://rapidshare.com/files/252408540/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part09.rar
http://rapidshare.com/files/252408542/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part0.rar
http://rapidshare.com/files/2524409/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part.rar
http://rapidshare.com/files/25244020/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part2.rar
http://rapidshare.com/files/2524402/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part3.rar
http://rapidshare.com/files/25244022/[email protected]7.254.6.0

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Z1 RAM and other issue

I bought this Xperia z1 2 weeks back, in 4.2 version I was happy with this but after 4.3 upgrade I'm very disappointed, now my z1 getting only 400MB RAM FREE now sometimes it also getting 330mb, but before update my z1 getting upto 1GB RAM FREE and average 750 mb with 25 additional apps. now I'm really disappointed with other issues also camera performance is also average low light photography is also not good, again after upgrade I got many problems like other z1 users, and it gives me same details in both 8 mp and 20MP. pleas help, and pleas clarify my doubts friends
Solved!
Go to Solution.

For the kitkat issue,try contacting sony,but I do not think Z1 wil get 4.4 before the T,V and SP get 4.3.And for the camera,try settings-apps-all-camera and clear data.Restart the phone.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Twist charm swipes not working and other issues

Hi all,
I just got a new Twist a few days ago and am having some issues with it. I got it on line from Staples who have a very limited return policy so I need to get these problems resolved quickly or will have to return it in a few days. I really like it a lot and would hate to return it and deal with the replacement, double charge on my CC until they get the defective Twist and refund the bucks, not to mention the shipping hassles.
I've installed all updates including the Lenovo updates, updated the Bios, did a factory refresh and went through the update process all over again and also calibrated the screen.
So the problems I'm seeing are the swipes from top to close an app, left to view open apps, and right for the charms will intermittently stop working but you can still tap on apps to open them and slide the app screen left \ right.
The other issue is that occasionally the app screen will shrink and expand or open an app without being touched, I would have it on a stand in tablet mode and watch it expand \ contract, and suddenly bring up an app like Remote Desktop. I contacted Lenovo support they said it was a hardware issue and recommended returning it but I'm reluctant to do this and hope there's a solution for it.
I did notice was that moving to portrait mode would usually work to bring back the swipe functionality. Digging into it a bit more, I think I found the root cause, when it is in tablet mode with the keyboard folded back, the keyboard isn’t getting fully disabled, watching it closely I noticed that a cursor would sometimes appear \ disappear momentarily.
Any thoughts or advice would be GREATLY appreciated!!

Chris Ibsen wrote:
I still have access to the folder, as I still have the external drive.
okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
the red arrow points to the heart of your iTunes library - the iTunes library file, the iTunes database. you will want to treat this file as the apple of your eye !
anyhoo, if indeed the entire iTunes folder is on the external, simply drag it from there to <MacintoshHD>/users/<yourname>/music on the new Mac.
since a folder by the same name is already in that location, the finder will tell you so and ask you if you want to "replace it with the one you're moving". confirm that you want that.
when the copying has finished, fire up iTunes and you should be taken to the exact same library you were used to from your old Mac.
finally, go iTunes > preferences > advanced and check that +iTunes media folder location+ is set correctly - it should point to the iTunes folder on your new Mac's startup disk. if it doesn't, change it accordingly.
please post back with results !
JGG

HP Spectre x360 13-4002dx active pen and other issues

Hi, I'm havng issues with my active pen, but wasn't sure if it's an issue with my laptop or stylus (or if it's a software/driver issue). Is there an easy way to tell?Also, I've been using my laptop for a month now, and recently have had other issues, listed below. I wrote them down below in case that could provide some information, and/or if those issues are something I should be concerned about and should try to fix. To begin with, after doing some research, I bought a Synaptic active stylus (the Dell one), which worked very well for the first two weeks until last week. All of a sudden, it started to respond very awkward and randomly, sometimes it's too sensitive and draw lines even when the pen was off the screen, and sometimes it didn't draw anything at all even though I see the small circle following my pen tip. I initially thought it was due to low battery, but it's the same issue after I replaced the battery. Right now, the laptop doesn't respond to pen touching the screen (no clicks, no writings), although the pointer follows the pen. Any ideas on how to resolve this issue? How do I know if it's the pen that is faulty or if it's the laptop? Other issues I had or am having:1. Today, I had a BAD_POOL_HEADER error and blue screen of death. After reboot, everything seems to still work, but the login is now much slower. It's very fast to reach to the login screen, but it takes 2-3 minutes to bring up the desktop and other startup applications after I enter my password (I think it used to take less than 10 seconds). I tried rebooting 2-3 times, and it was always the same. 2. The laptop seems to gain heat very easily. With moderate workload (example, some websites with flash advertisements or videos), it can easily go above 70 degrees Celsius on either core (according to CPUID HWMonitor). One time, the system actually failed and forced hibernated due to overheating. (To me, the screen went blank all of a sudden. I turn the laptop back on, and the screen printed a message for a while saying it forced shutdown due to overheating. I realized it was hibernation after I logged in since I see all my windows) 3. On the second day of use of this laptop, the laptop just shutdown for no good reason, and then couldn't boot, saying it cannot find boot image or something like that. I looked up the web and found that it could be a BIOS issue. It said to try reseting the BIOS setting, and then it worked. I also upgraded the BIOS image to the latest after this incident. 4. This is probably more a router issue, but I initially had problems connecting wireless to my router. It was solved after changing my router. For those who are interested, the details is as the following: my old router supported up to 802.11n , but not 802.11ac, That shouldn't matter, but all wireless connections get disconnected once in every several hours if my HP Spectre x360 is trying to use the wireless. However the wired connections stayed ok when this happens, so the router is only "partially" killed. The fact that all wireless connections are getting killed seemed to me that the router didn't like something from my HP laptop. To be fair, I didn't try not using my HP laptop to see if the issue goes away, so it could be a coincidence that the router started to go faulty at the same time I bought and used my HP laptop. Anyways, it seemed it's a router issue, so after replacing the router. the issue went away. Thanks.

Will investigate and let you know what I can find out.
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!

C309g (CD055A) no black and other issues..

Hey all.. Not sure which thing to post about first, so in random order, here goes....
I bought a used printer listed above in the subject.. It needed a new power supply, and ink, but seemed to be great. I purchased the regular size cartridges except the black which they had in XL size. I printed a total of 3 test pages (set up on three computers), I printed one 8x11 photo via bluetooth from my phone, and my wife printed 2 8x11 photo's from her PC. All 3 8x11's were on regular paper. Oh, and we printed one of the dots built-in pages.. So if you're counting (and I KNOW I am), that is a total of 7 pages. Additionally there may have been one demo page (possibly a total of 8 pages, then!), can't remember if I did that demo page on the previous owners ink or if I did one on the new ink I bought (previous ink was old/empty). Oh, and technically there was an alignment page, so final total 9 pages. After those nine pages, my magenta and yellow ink were both down to around 65-75 percent. It sat a week without use (literally, 7 days). Today I went to print some regular text (black only) and it shot out at me blank pages. I tried a few more times, and nothing but blank pages. Tired of running back and forth, I printed a built-in "school paper" page or wide ruled paper (heh, how cool in a pinch is THAT feature!). It printed perfectly - Course it's blue and magenta, no black..
So it's been awhile since I used inkjet, but I quickly rememberd the handy utility to clear/clean printheads. Ran that. It failed, assumedly for missing black (it had the gray'ish photo black, but not 'black' anywhere on the sheet. After the cleaning failed, I removed the black, and all the colors. Seems to be black in there (as should be!) I dabbed the bottom with a paper towel gently, it turned black... So I put it in, and it whirred away doing it's thing to re-align, and then it told me the shocking news that my printer was low on ink, and showed all levels to be well, I suppose about 10-15 percent remaining (think SMALL skinny lines). Now I know this is an estimate, but I'm concerned from the get-go that after only 9 pages it was down to 65%!!
Before I found the forums, I found a site that recommended removing the ink cartridges, and removing the print head itself and soaking the bottom portion (up to the wire meshes, slightly covering them, but not the entire thing) for awhile in IPA (isopropal alcohol) and then dipping them in fresh a fresh batch to 'rinse' then gently hitting them with compressed air via air compressor (or canned air, I suppose, have an air compressor) to remove any debris and get the remaining alcohol off/out. I then let it sit several hours to 'dry', which - it was probably ready immediately given the properties of IPA, but didn't want to chance it.. Re-inserted it and the ink, and..... SAME THING.
All the ink is official HP ink (since I'm sure that q is coming), was purchased from a big box retailer who ya all know and love or hate (no need to name drop).. I'm wondering if...
1. My ink, though coming out onto the paper towels could be bad/defective. Given the really fast drop in the levels of ink, and the issue with black not seeming to print, seems possible?
2. Should I try the boiling the print head - err not boiling it, but sticking it in recentyl boiled water, and give that a try? The guide that was posted here somewhere showed doing that, with IPA added to the water as an option. Is it possible the IPA didn't break up whatever gunk might be blocking the black, that boiled water might break up? Does that make sense, or would the IPA have broken it down?
How do these print heads work exactly, or is that the big company secret? I mean, is there a tube that goes for the inlet of black to the gold area underneath, cuz it's not directly under the gold like old fashioned cartridges used to be.. Is there any way to open up or access that area like, under the metal screens to get in there with a pipecleaner or something maybe, or something?
And, for bonus points (lol) Why does HP assign two names to their printers?? IE C309g (CD055A), If my printer is the C309g, why is it ALSO the CD055A?? SO confusing and un-necessary..
Thanks for your time and patience

I've had a similar problem with black not printing, though my printer is a B8550. I bought new and have used it fairly lightly I'd say, but after only a couple of years it suddenly stopped printing the photo black (it has separate cartridges for black for photos and black for text, etc.).
It prints on regular printer paper just fine using the other black--but not a drop prints of the Photo Black (yes, it's full). Since I've cleaned the print head, and even bought a new one, and a diagnostic print shows absolutely no trace of the photo black, I'm fairly sure the printer itself is at fault. It's sold as a 'Photosmart' printer, meaning it's intended to use to print photos--large format too--so without photo black it is a huge brick as far as I'm concerned.
I've begun to notice from these forum posts that there is an issue with HP and black ink, or at least whatever controls black for photo papers in their inkjet printers. If I'm not mistaken both yours and mine use the 564 cartridges, so maybe that suggests a common factor in such printers that is the culprit. I suspect HP knows there is a problem, either with the hardware or firmware, and I wish they would do right by us.

RV042G Log Email and other issues

The RV042G manual said to use this site for support so here goes. After owning and operating the RV082 for many years, I recently upgraded to the RV042G V01. Overall the RV042G hardware appears to function pretty good. The RV042G has faster throughput, but it is slightly slower in command/control response and boot than the RV082. I have now owned the RV042G about two days and have found a number of issues. Specifically, emailing logs doesn't work.
- Emailing logs does not work. RV042G does not appear to handle any type of connection authentication, it does not have a place for the senders user name or password. I have tried SMTP servers that require no authentication and ones that do, none of them work. RV082 worked fine with the Time Warner Cable (TWC) SMTP server, RV042G does not. Additionally, there is NO output in the logs to show a failure. So TWO bugs here. I have checked settings to ensure no blocking rules, have rebooted, and even did a factory default with no luck and absolutely no mention in the logs anywhere of failure to send.
Email is my primary issue, any suggestions on getting this working would be appreciated. I've also identified a number of other issues as well and included them here to avoid multiple posts. These are:
- Port 0 apparently responds to interrogation and shows CLOSED (not STEALTH per grc.com). This was NOT the case for the RV082 and is a potential security vulnerability as it cannot be redirected.
- Port 1 is CLOSED and apparently responds to interrogation. This was NOT the case for the RV082. Normally I would be good on the RV082. I could redirect any OPEN or CLOSED ports to the bit bucket (192.168.1.254 for instance). BUT, the RV042G Port Forwarding is NOT sending things to the bit bucket and instead decides to OVERRIDE the forwarding and respond to queries. So there are TWO bugs here. This is a potential security vulnerability.
- The ALL Logs tab shows nothing, but sub tabs do until AFTER you hit the clear button, then it works as expected. This happens every time you open the logs. Another poster identified this problem so this is confirmation of that issue. Also, once the dialog box for the log has closed, it will not open again until leaving the page and returning.
- Authentication failures will show up in the System Log but not in the Access Log?
- HTTPS html interface works fine in Firefox. However, turn it off and use just HTTP and there is a problem. Can't see the forms and buttons, can only see the background image. This isn't as much of a problem as I can just use HTTPS, however, with the RV082 when HTTPS was activated it would open the remote management portal regardless of whether the button was clicked or not. So really a non-issue but a bug none the less.
- RV082 could send 500 log events, RV042 can only send 100. Again, not a bug but a reduction in capability over the older RV082.
One last thing, your hardware version control numbers and firmware download page are confusing for the RV042G V01. Found this when I checked if there was a newer version of the firmware than what the RV042G shipped with. Here is what the firmware update page shows:
"Cisco RV042G Dual Gigabit WAN VPN Router"
"Firmware Release 4.2.1.02 - RV042, RV082, RV016 firmware 4.2.1.02-tm (V3 hardware required)".
The problem is that you reset the hardware version in the RV042G (V01). Just seems probable that someone will download the firmware for the RV042 V01 and try to put it on the RV042G V01.
I like the RV042G overall and will wait for updates for these issues (email logs would be nice sooner rather than later as this is an advertised feature). The RV082 was a great router for a long time ONCE most of the bugs were fixed, hoping the RV042G will be the same.

Guess I spoke too soon. If Remote Management = Disable and HTTPS = Enable, it will OPEN external access to port 443. So have to use an access rule to kill it off. Can STEALTH Port 1 as well with an access rule but have to block all traffic there. Cannot block Port 0 (make it STEALTH) with an access rule and this needs to be fixed in firmware.
So port forwarding does work but not when sent to the bit bucket, have to use an Access Rule instead. (You can see this by doing the following: turn off HTTPS and remote management and look at port 443 from the outside of the firewall. No response at all. Now enable HTTPS and keep Remote Management disabled and forward port 443 to an unused internal IP address. The port still shows up as OPEN but won't connect. Again, the RV082 did not exhibit this behavoir and would simply not provide any response to an external query if forwarded to an unused internal IP address.)
For clarity, I have the RV042G V01 with Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55).

Scan app not opening and other issues

Hi,
Let me start by saying thank you for your assistance. I have a regular-old 5514 photosmart airprint printer, and it is going crazy. It is just about to be two years old. My computer is a MacBook Pro on 10.9.1 (also two years old). The printer and computer are connected by my Comcast blast wifi. All of my paper and ink are HP. So here's the problem, first it won't print my pictures, not on glossy or regular-it just makes the noise like it is printing but the pages are blank (this never used to be a issue); second, the scan app won't even open on my computer, it just gives me a long page of coded errors or just automatically closes; finally, it often is printing streaky if it does print. There are no updates that I can find on for the app on my computer, and I have zone 2 ink, (I will buy more if this thing starts working), and I have run all the tests and they are completely fine as if nothing is wrong. Please help! If you need additional details I can provide that info.
Thanks,
amycdero

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

DNS and other issues with SBS Server 2003

I see a lot of excellent information out here in the discussion group but I understand little of it. I am technology savvy but not an IT man, so please be patient when I ask questions to clarify your responses.
My first question should be an easy one to answer. Has anyone told you all that they appreciate your help today?
I DO !!! Thank you for your kind nature and your choice to help others (like me)!
Our 2003 SBS server has multiple issues. The server has two NICs; one for the WAN connection and one for the LAN.
Windows IP Configuration
Host Name . . . . . . . . . . . . : mathewsserver01
Primary Dns Suffix . . . . . . . : MathewsElectricalInc.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : MathewsElectricalInc.local
Ethernet adapter Mathews Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #1
Physical Address. . . . . . . . . : 00-1E-C9-CE-C5-E7
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
Ethernet adapter Network Connection to Router:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #2
Physical Address. . . . . . . . . : 00-1E-C9-CE-C5-E6
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.yyy.xxx.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.yyy.xxx.1
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Disabled
#1 In Event Viewer (Local) Application I have recurring event Source=Userenv Event 1053 every 9 minutes.
#2 In Event Viewer Directory Service I have recurring event Source=NTDS General Event 1126 every hour.
#3 In Event Viewer DNS Server I have recurring event Source=DNS Event 6702.
Also, I am surprised that the LAN NIC #1 is not set up as DHCP!
What information may you require to assist me?
tmath2 in Houston

Hi,
Could you type “route print“ on CMD, and post the result here?
It would be helpful if you may describe the phenomenon of the problem? such as changes before the problem occurs, any prompt error message, related operations except for these logged Event ID.
You may reference the link below for reference.
Event Source Userenv and Event ID 1503:
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=1053&EvtSrc=Userenv&LCID=1033
Event Source NTDS and Event ID 1126：
http://support.microsoft.com/kb/305837
DNS 6702：
http://technet.microsoft.com/en-us/library/cc735806(v=WS.10).aspx
Best Regards,
Eve Wang
Thanks Eve! I appreciate your attempt to help. I inadvertently posted my reply for the Route table without quoting you first. Sorry about that.
As far as the problems go, time to logon to server > 5 minutes. Group Policy issues abound. DNS issues (as mentioned). Thought I had an easy one for you. Sorry about that.
I have one client computer running Windows 7x64 (call it My Workstation) that I back the server and other client PC's up to. The clients have no problem, but after a day or two, the server can no longer "see" the My Workstation and the backup fails.
But then when I reboot the My Workstation, the server "sees" it again!
Furthermore, I backup a 10TB RAID 6 array on
My Workstation to yet another client for redundancy (Call it WORKSTATION2-PC), but if I try to click on the computer icon in Windows Explorer for WORKSTATION2-PC, I get the error "Windows cannot access \\WORKSTATION2-PC. However if I type in
the ip address or WORKSTATION2-PC, I have no problems.
tmath2 in Houston

Trouble with 4G and other issues after latest update.

To whom it may concern,
After the recent update I have been having the following problems:
I lose 4G in many places where I was receiving great 4G access before.
Battery life seems to have suffered a little, this may be due to 4G hunting.
New software applications were installed like the Caller ID app, and flipboard. I hate when software is installed without my authorization and then cannot be removed. What year do we live in Verizon?
I have heard on this and other forums that a factory reset does not resolve these issues but Verizon claims that it is the final resolution. We should not have to do a factory reset after an update. I understand that there are many variables to consider with all the apps out there but that is what testing is for. That is why we wait for updates from Verizon.
I will attempt a factory reset to resolve my issues. If this does not resolve the issues I will be contacting Verizon about a refund for the 4G access that I am now being denied.
Thanks
AlphaDanger

Hey AlphaDanger!
The year is 2013 and I read you loud and clear on wanting to make sure your software operates smoothly on your GS3. So, let's make that happen.
Right off the bat, thank you for the details as well as considering a hard reset. But, I'd like to make another recommendation if you have yet to do it. Instead, I'd suggest wiping the cache partition. To do this:
1.) Power off your phone.
2.) Simultaneously hold the volume up key, home key, and power key.
3.) When it vibrates, release only the power key.
4.) When you see the Android recovery menu, wipe cache partition using the volume down toggle and power key to select.
5.) Then select "Reboot System Now".
Please let us know how this goes.
EvanO_VZW
Follow us on Twitter @VZWSupport

Printing in OsX 10.6.x and other issues

I just updated from a trusty G5 running OSX 10.4.11 to a 2010 Intel iMac running OSX 10.6.8 and can't for the life of me get my Epson 3800 and 595 printers to work. I've downloaded new drivers and also resorted to a clean install but no luck. The other issue is that when I run permission repairs in Disk Utility I get extensive repairs only to have the same thing happen again the next time I run the utility. Suggestions please!

Thanks for the permissions info. It' a bit disconcerting that in Snow Leopard the Disk Utility just seems to continue repairing things that were supposedly fixed the last time I ran it. In Tiger a second go with Disk Utility would usually come up clean.
Still having printing problems. Software update supposedly installed new drivers but neither the Epson 595 or 3800 will print. The error message in the driver window is:
Error:/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMana ger failed
Not sure, but it sounds like something in the OS dropped the ball.
Any input appreciated.

Power Mac G4 (sawtooth) AGP - Firmware and other issues

Hello,
So I was given an older Power Mac G4 AGP which I've been using while my Power Book G4 gets a logic board replacement but I've been having some issues with the AGP unit. How do you check to see what version of the firmware you have? I read a firmware update but it requires OS 9 to launch and I don't know if I need this or not. The other issue has been when I tried to run Firefox after successfully installing it. Firefox doesn't launch, it just opens and then closes. When I use Safari, the browser will work for about a few minutes but then it will freeze and I need to force quit it. I am running 10.4.11 and I was thinking of installing 10.5.6 but I'm not sure if this is possible with the Sawtooth. Do I need to upgrade the processor? Any advice or help is appreciated.

Hi, veesh678 -
Early models of the G4 (AGP) models came with OS 8.6; later models came with an installer for a model-specific version of OS 9.0.4. The latter disk will have a blue-gray label, be named "Power Mac G4" with a subtitle "Software Install", and has a part number of 691-2657-A (the part number will be in fine print on the right-hand side of the label).
Non-current firmware will not preclude the machine from booting to that CD; a retail OS 9.0.4 Install CD (white label, gold 9, no model named) probably will not work, although a retail OS 9.1 or 9.2.1 Install CD should work fine.
The current firmware version for the G4 (AGP) model is v. 4.2.8, which can be downloaded from this article -
Article #120068 - G4 Firmware Update 4.2.8
Note that to install that version the machine must be booted to OS 9.1 or OS 9.2.x from its hard drive, and the firmware update must be run from the same hard drive.
Before installing firmware update v. 4.2.8, download and run DIMM First Aid (it's a free download) to verify the compliance of the RAM in the machine.

WRT55AG - Denial Of Service / security hole, and other issues

Im using a V2 of the WRT55AG using 1.79 firmware.
I suffered many perplexing issues when connected directly to my cable modem.
1 It would lock up and no data transversed it
2 Its web interface would no longer exist
3 Some types of data would be blocked
4 It would stop doing DHCP
5 Ping times to it from the LAN side would increase in 1 minute intervals for hours or until power cycled
6 Data rates would slow randomly.
These problems would occur separately and in combinations. They would occur randomly but some issues would occur daily.
Left alone the router would 100% lock up in a matter of days. This occurred 100% of the time.
Rebooting was a daily and sometimes hourly ritual.
After reading in many forums of the known issues with this router I purchased a BEFSR41 as replacement.
ALL of my problem were gone. This of course isolated the issues I was having to the WRT55AG.
I then hooked up the WRT55AG _after_ the BEFSR41.
The problems with the WRT55AG disappeared. Completely. It suddenly worked for weeks perfectly.
I then tried setting the BEFSR41's DMZ to the IP of the WRT55AG exposing the WRT55AG to the net directly.
The issues returned.
So the WRT55AG is crashing and suffering from various problems because of some hostile internet packets. Effectively it suffers major security issues and a denial of service from something that is present from the internet. I did not isolate what ports+packets were causing the DOS condition.
Im sure the WRT55AG has some code that is vulnerable to attack because it crashes when exposed to the net. This is a serious issue.
This is a sad state of affairs. I paid good money for the router. Its too late to get my money back. I would settle for a 802.11A WAP.
I want a *FIX* for the obvious security hole that could expose anyone on the LAN side of the wrt55AG router to attack if the router/firewall is compromised. I want my WRT55AG to work as intended or at least as well as the BEFSR41 I own.
I also feel if the source code was still open, then these problems would not exist. At the very least, some other 3rd party version of firmware would be available that would work in the router and any issue would get prompt attention and a quick solution from a open source team. The decision by Linksys to move away from open source firmware will erode the quality of the brand by making products less reliable.
WHEN will a new version of the firmware be available for the WRT55AG ?
If not how do I go about returning a well documented defectively engineered product for a product that works ?

I would like to see a update to fix the various issues with this router. When will this be available ?
-OR-
If this product is considered End Of Life, I would like to get confirmation that no future firmware update will occur.
As this product was defective out of the box and has never been fixed, I would like a replacement product please. My serial number is # MDJ106802225
Message Edited by Xymox on 08-13-2008 11:28 AM

High pitch whine noise from speakers and other issues

I just got a 2010 Mac Mini and transferred all of my data and apps and accessories from my old Mac Mini which was running 10.6.4 (2007 I think). One of the accessories is a Griffin Firewave. I had to get a new firewire cable to attach the Firewave since the new Mac Mini has a firewire 800 port. On the old Mac it worked great, I was able to run 5.1 speakers with no problem. With the new Mac things aren't so nice. I get a high pitch whine through the speakers. The whine will go up and down in volume with the volume control on my sound system (Klipsch Promedia 5.1 Ultra) as well as with the Mac volume control. I can increase the gain in the Firewave app which will increase the volume of what I want to hear without increasing the volume of the whine, however it will cause the audio I want to hear to distort. The other issue I have is that when I put the Mac to sleep it seems to cut all power to the firewire port, causing the Firewave to turn off and lose its settings. I believe this to be a bad design on the Firewave's part but the old Mac did not shut off the power to the firewire port when going to sleep so this was not an issue. So my questions are, does anyone else have problems with external sound cards having a high pitch whine noise and is there a way to prevent the firewire port from turning off when the Mac sleeps?
BTW, I have tried reinstalling the Firewave driver (several times) and I've unplugged and re-plugged the firewire cable at both ends. I have both the Mac and the sound system plugged into a line conditioner so I doubt it's dirty power. I do realize that the Firewave only claims support up to 10.5 but it was working without issue on the old Mac Mini on 10.6

I have the same problem. I have an early 2009 Mac mini and get the whiny noise from my powered speakers. The volume of the whine noise tends to change smoothly up or down, and often does a stuttering effect along with it. It stays there for up to a minute or so and then eventually goes away. It always seems to happen at random times.
I've heard this same sound effect coming from a podcast that I was listening to on my iPod Touch. It seems that the interviewer was recording from a Mac mini as well, though not sure. The sound in the recording was exactly like what I hear coming from my Mac mini. I often thought that this was a problem with my speaker system, but was surprised to find that others are experiencing the same kind of issues.

No performance counters and other issues

Similar Messages

Maybe you are looking for