No Personal Technical Support from Apple for iTunes on a new 64bit systems.

HP Pavilion DV 9000 64 Bit   Windows Vista   Brand New
HP Pavilion DV 9000 64 Bit   Windows Vista   Brand New
When I attempt to import the well organized Music folder located on my from C drive only 6 out 10 gigs are copied. Even worse, many of the iTune converted files are duplicates.
It is a long process to manually identify and delete each duplicate.
I was pleased to see that there is a view duplicate under the view tab. I was disappointed to discover there is no button to simply delete the dupes.
I have downloaded and run the patch for Windows Vista (7.2). I have deleted all the files from iTunes and imported again. Each time I get a similar duplication problem, but how many of my songs it (randomly) downloads varies. It is always way less than I have in the windows folder.
I am converting most of these files from .wma to mp3 format.
Since the help line informs me that they do not support computers that run a 64 bit system is there anyone out here in cyberspace that has any constructive advice?
Thank you,
AnomieBloom
HP Pavilion DV 9000 64 Bit   Windows Vista   Brand New
HP Pavilion DV 9000 64 Bit   Windows Vista   Brand New
HP Pavilion DV 9000 64 Bit   Windows Vista   Brand New

Sometimes importing problems can be worked around by doing less files at a time. Try doing 100-200 at a time instead of telling it to do all of them.

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    Article: 303887
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