No Phone or Internet for 14 days..!!!

Phone line has been down for 14 days now with very intermittment internet access. Unable to work have to drive up the road to get mobile access as well as that depends on the BT router being active.
Really getting quite fed up now of being told an engineer is coming to fix my fault and just nobody turns up.
I have two over 80 year old parents living with me and it is impossible to keep in touch with them if I go out which is even more worrying.
BT Customer service in India is useless they just keep apologising and telling me someone will fix the next day. Nothing happens.
Absolutely disgusting service thinking of buying a pigeon now to deliver messages.
Just goes on and on..................
Solved!
Go to Solution.

I feel for you, we haven't had a phone since 6 Feb, it was almost unusable for two months before because of noise on line. Fixing date is 9pm tonight, don't hold up much hope though. Same thing internet v slow and drops out continually. Apparently they started 'looking at the issue' at 7 am this morning. We live up on a hill with a line coming just to us and our neighbours for about 1/2 km so not priority. Line put in in 1937, underground, across a field I need to plough, god knows what depth, obviously cable degraded as not put in conduit in those days. I almost hope I do snag it when we can finally plough after all the rain as they will have to replace if it is laid too shallow, should be well below plough depth and not across a field in the first place, but they cut so many corners then. Only found out where it went by getting the (very nice) man out to find it with his zapper thingy. Even he was surprised at the route (although it was the shortest, but not recommended field margin one, his insinuation was go ahead, tractor is a faraday cage, just don't try and get out if you do snag).
Let us all know how you get on.

Similar Messages

Can I access a user guide for 5.1.1 while using my iPad?? I will not have the internet for 10 days so would like to download something.

Can I access a user guide for 5.1.1 while using my iPad?? I will not have the internet for 10 days so would like to download something before I leave!

Download the fee iBooks app from the app store if you don't already have it. Then download the .pdf here: iPad User Guide (For iOS 5.1 Software). Next, import it to your iTunes library (iTunes>File>Add to Library). Then sync it to your iPad by selecting it on the Books tab of your iTunes sync settings and syncing your iPad. It will availble in iBooks in the PDFs section (tap Collections on the top left, then tap PDF's).

I lost my internet for four days and now my extreme will not do anything

After losing my internet connection for four days when it returned my airport extreme will not do anything. I tried resets and still nothing?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
(OPTIONAL) While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

Very very slow internet for 2 days

i hve a two year deal with the worst broadband ever, sky fibre, how do i get out of it? i would rather go back to dial up. sky online assistance is no good, and i don't have time to wait on the phone an hour. talk about being ripped off.

If you want out of you contract then you should be able to buy speaking to Sky but it is more than likely that they will ask you to pay an early termination charge as seen here:
http://help.sky.com/my-account/billing-and-subscription/charges-for-ending-your-sky-contract-early

How can I get safe internet for protect my phone and PC

How can I get safe internet for protect my phone and PC. l lose all internet account I've three year. i lose my phone all app for a day even I safe all informating and apps in ICloud but I lose all my phone information . Like I have new phone and I do not have all my date . For new phone i can not use over 10 apps for my phone

You can't. But if you backed up your computer prior to wiping it out, you should be able to restore your iTunes library, contacts, photos, etc. from that backup. Once you do, you can set the phone up again and just sync everything from your library back to it.
If you didn't back the computer up either, you can transfer items purchased on the phone into iTunes, and if you set up at least one contact in whatever application you sync your contacts to on the computer, it will offer to merge the address books on the first sync, saving those. Any media you'd acquired from sources other than the iTunes store will have to be re-downloaded from the source or re-ripped.
The iPhone is NOT a backup device.

BT Infinity - Not working for 7 days now

Hi, take 2 ...
I had BT Infinity installed last Tuesday.
- The engineer came, did his stuff but reported it was not working. After calling BT they informed me it would work by midnight.
- Midnight comes, still not working.
- Call BT, they tell me it takes 2 days to stabalise so it will work on Thursday. This is normal and I should have expected no internet for 2 days - WTF!!!!
- Thursday comes, still no internet. Call BT, they test some stuff and tell me it will work on Friday.
- Friday comes, call BT. I ask them to send engineer and they refuse. Instead I arrange a seperate call on Friday night for them to talk me through some reset/install steps. Spend over 1 hour on the phone, still not working. 'Vincent' from the call centre tells me he has now escalated it and within 48hours it will be resolved. They will call me to tell me.
- 48 hours pass, no call received. I email - nothing. Resort to Twitter, they reply saying they will look into it. Nothing. So finally I call, 20mins on hold to be told they need to send an engineer!!!! They put me through to booking dept but I get cut off.... then silence. No call back, no follow up and no call I was promised in the first place!!
So its been a week with no internet. Its been a week of empty promises and lies. As I type I am waiting for a call back, I won't hold my breath

simondavies123 wrote:
Yes, everything is lit up as it should be.
I can make teh most basic connection to the internet i.e. I can search google
So it's working then.
Looks like a DNS problem. Try changing your DNS servers to use google 8.8.8.8 and 8.8.4.4
To say thanks for a helpful answer, please click the white star

My iPhone 5 was lost in the snow, then found and it doesn't even turn on anymore after it worked for 5 days??

I lost my phone a few days ago when it fell out of my bag but then someone found it in the snow. Not sure how wet it was when the person found it but my phone worked fine for 5 days after. When I plugged my phone in to charge over night, I woke up with it completely shut off and I can't even turn it on. Not sure if this is a water damage issue due to the phone being lost in snow or if something else could be the case. Its just strange that it worked perfectly fine for the past 5 days and now I can't even turn it on.
Any insight would be helpful!
thanks

It probably had moisture inside, and as you used it you caused the moisture to short out critical components. You can take your iPhone to an Apple Store for diagnostics, but if the moisture indicators are tripped (and they probably are) it would need to be an out of warranty repair, or if you have it, one for the $79 Apple Care+ "incidents". If you have to pay the full price for an out of warranty repair, that will run you much closer to $269 USD.

Blackberry software to tether phone's Internet to computer?

Hi,
As you probably know, Sprint removed the feature that would allow me to tether my phone's Internet for use on my laptop. I tried looking around, but the only means of getting it back up and running was with software like TetherBerry, PDA Net, etc. I was wondering if Blackberry developed any software that would let me do this?
Thanks!

Check Desktop Manager, v 5.0.1
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I dropped my iPhone 4 & cracked its screen. Apple wants me to pay for replacement unit (I agree), turn in my old phone (??) & wait for 6 days (no problem). What do I do to access emails, Internet & make/receive calls during these 6 days?

I dropped my iPhone 4 & cracked its screen. I went to the service center to get it repaired. SInce it is not under warranty, i was willing to pay for repair charges.
They told me that the screen can not be repaired or changed, but they can replace my damaged set with an equivalent set, on payment of RM 760, roughly, 25-30% cost of a new one. I agreed.
They told me to:
1/ pay upfront
2/ leave my old set with them
3/ and the replacement unit will be delivered in 4-6 days.
I agreed on 1& 3 but not to leave my damaged set with them because it is still working and I don't have another spare phone with me, to serve me the 4-6 day waiting period.
THe service center guy told me that if I want a replacement, I have to agree to all 3 conditions and that I should buy another phone for 6 days. I told him that I constantly need email & Internet access, as part of my work responsibilities, so I can not do with a simple phone. It obviously, doesn't make sense to buy an expensive smart phone, go thru the trouble of transferring my data & mails & contacts - just for a week.
Unfortunately, all these logics fell on deaf ears & the service centre guy kept insisting on ALL of the above conditions.
I came back so flustered & upset.
I thought customer service was about solving problems & not creating hurdles for customers.
what should I do?
ANy advice?

What would you do for transportation if you drove your car into a tree and had to wait while it was fixed? You'd need to rent, borrow or buy another car, no? The same applies to your phone. This is not Apple's problem; if the service center does not have replacements in stock for immediate swap-out, then it's up to you to provide a backup device or do without.
If you're in a country where Apple provides direct service for iPhones, you may be able to call Apple support and arrange for advance replacement, where they send you the replacement phone and then you send back the old one. Apple offers such service in several countries, though you have to pay an extra fee for the service. If not, then you'll just have to wait for the service center to get in the replacement, and will have to arrange an alternative to use during that time.
Regars.

Id been using my iphone 5 16g for fifteen days already and im experiencing overheat everytime im using the 3g internet and when im turning on my personal hotspot. the battery as well draind so fast. i thought this phone will make me satisfied but why?

Id been using my iphone 5 16g for fifteen days already and im experiencing overheat everytime im using the 3g internet and when im turning on my personal hotspot. the battery as well draind so fast. i thought this phone will make me satisfied but why?

My god what a bible up above ..
I just been thinking this might bee good replacement and ip 5 can stay live longer ?
http://www.ebay.co.uk/itm/360731576101?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1 423.l2649

My iPhone 5c was stolen. I am using Find my iPhone to track it but it has said offline for 2 days now. Can I expect it to eventually show up on find my iPhone when the phone is turned back on, or are there ways for thieves to get around this?

I had my iPhone 5c stolen this Tuesday afternoon while I was at the beach. Immediately after I noticed it missing I called the phone and it was off. I called the phone continuously later that night but it remained off. I did not use the Find my iPhone app until the following morning, however.
The phone has said offline for 2 days now. I'm wondering...is it reasonable to assume that eventually the phone will get turned back on and I will get a location? Or do thieves have ways around this? I do have a passcode on my phone. Once the phone is turned on to the locked screen, is it connected to the internet?
I filed a police report but the police seem to be pretty disinterested in helping me recover my phone. I literally got this thing on Monday and had it stolen Tuesday the next day. I was so excited about my new phone so I realize now I was texting like a little girl out there and probably was an easy target. Never bringing anything of value to the beach again, thats for sure.

i m also put passcode in my iphone...but i dont know that how i know that my passcode is crack by someone???and same as police is not interested to find out it..
i want ma iphone backkk...........

My iphone 5 has the word searching in the upper left hand corner for 3 days. I can connect to the net , but no phone service. What is possibly wrong?

WHy cant i get phone service? The word " searching " has been in the upper left hand corner for 3 days. I have internet service but no phone service. Does any one have any thoughts or suggestions?

When you say you have Internet service, are you connected to wifi? Have you tried a reset on the phone? Hold the sleep/wake and home buttons together until you see the Apple logo, then release. The phone will reboot. After it starts, see what happens. Do you have a valid SIM in the phone, one that is activated through a carrier? Have you contacted the carrier to see what they say, since phone service is a carrier responsibility?

For 3 days I've had little to no Internet Access on my Samsumg Galaxy S4 in Bon Air Virginia (23235)

What's going on in the 23235 area code? No data connection for 3 days.

After I posted the above in February I talked to Verizon support. They could not resolve the problem. They replaced the phone, and the new phone has worked for months. My work schedule changed a bit, and so I started using the hotspot less often.
Last week I noticed that after I connected my laptop I had a longer delay before it would change from "No Internet Access" to giving me access. Yesterday morning it was so slow that I got the command prompt up on my laptop and determined that from the laptop's perspective the problem was that there was no DHCP server available through the hotspot network. That morning it did eventually find the DHCP server and issue my laptop an IP address, and let me connect.
Yesterday afternoon the DHCP server never appeared, and I was not able to connect to the internet. Same thing this morning. I rebooted both the phone and the laptop. No change. The laptop connects to other wireless networks just fine, still. This worked for months. Why did it slow down connecting and then stop? I'm guessing there must be some sort of buffer that has filled up.
Anyone have any ideas?
Thanks in advance.

Hi, my phone was stolen a few days ago and I was waiting for it to come online to track the last known location where it was turned on. Now that my phone has been locked but i cant seem to find the last location it was online. I need the last location

Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you

Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored.

HT1848 I purchased a album on my iPhone and was playing it for several days... Last night after syncing it to my laptop i no longer have it on my phone and the only thing that shows up in my iTunes is the digital booklet.

How in the world do i get my lost Album back?
I purchased a Album from Itunes on my iphone, Played it for several days. Then when I synced my phone to my laptop, the album is no longer there. It shows up in the Itunes on my computer but only as the digital booklet, which you are supposed to get after a purchase.
I tried downloading all songs into itunes, that didnt work. I tried logging out of my account with no avail. I tried seeing if i could go into iTunes again and buy redownload it. But it showes that I have to purchase it again...
Any help would be appreciated.
Thanks

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

No Phone or Internet for 14 days..!!!

Similar Messages

Maybe you are looking for