"No photos found" when importing from Canon 7D via USB

Lightroom has no problem finding my Canon 7D. In the Import dialog, my camera shows up as "Canon 7D" under Source. Still, in the main window it's always that "No photos found" message. :-(
I have formatted the memory card (Sandisk Extreme Pro 32GB and other cards as well) in the camera a several times, taken some pictures and retried importing. Always that "No photos found".
Using EOS Utility is never a problem when importing.
My OS is Windows 7. Firmware 2.0 in camera. EOS Utility version 2.11.4.0
Always the latest Lightroom version.
Am I doing something wrong?

Ken –
I have Windows 7, PhotoShop Elements 10, and trying this in the organizer. Basically, I open Photoshop, login to Adobe ID, and then the black screen comes up. I went to:
File, then “get photos and video”, then “get from camera or card reader”
Elements Organizer – Photo downloader box opens up
There’s a pull down menu asking where to get photos from under the source box but it says “no device found” and doesn’t give me options
I have an older Canon EOS Rebel XT or 350D Digital camera (approx. from 2005). Elements does mention that sometimes you have to download the software from the original camera to then be able to download the photos to photoshop. I was trying to avoid this step and not download this really outdated software on my laptop but if that turns out to be the only way to import my photos, I may not have a choice. If you can suggest where I am going wrong with trying to download the photos, please do so. I have the cord plugged correctly from my camera to the USB port on my HP laptop.
Thank you!
Allie

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"No photos found" when importing from Canon 7D via USB

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