No Photoshop "3D option" on Intel Core i7 Windows 8.1
I installed Photoshop CC so i can use 3D options and make some cool 3D effects. Unfortunately, there's no 3D option on my Photoshop.
My Laptop Info:
Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
Installed Memory (RAM) : 8.00 GB
System Type: 64-bit OS x64-based processor
All my graphics drivers are up to date.
Card name: NVIDIA GeForce GT 740M
Manufacturer: NVIDIA
Chip type: GeForce GT 740M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1292&SUBSYS_21DA103C&REV_A1
Display Memory: 4020 MB
Dedicated Memory: 1972 MB
Shared Memory: 2048 MB
Current Mode: n/a
Driver Name: nvd3dumx,nvwgf2umx,nvwgf2umx,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4475 (English)
Driver Version: 9.18.13.4475
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/13/2014 03:20:36, 19966344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: n/a
Vendor ID: 0x10DE
Device ID: 0x1292
SubSys ID: 0x21DA103C
Revision ID: 0x00A1
Driver Strong Name: oem20.inf:0f066de3b65ab040:Section031:9.18.13.4475:pci\ven_10de&dev_1292&subsys_21da103c
Rank Of Driver: 00DA0001
Video Accel: n/a
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Hi JBJJUS,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook is only 2 months old and the touchscreen has stopped working .
Have you tried running the HP Support Assistant to aid with HP updates and resolving issues.
Have you tried Using Automated Troubleshooting (Windows 8) to assist with this issue.
If you open Device Manager is there any problems listed with the graphic drivers?
You can try installing the original drivers from recovery manager. Using Recovery Manager to Restore Software and Drivers (Windows 8)
You could also try a Refresh Your PC to Resolve Problems (Windows 8).
If this has not helped you can do a restore back to when it was functioning. Using Microsoft System Restore (Windows 8).
If you are still having an issue, I suggest doing a recovery back to factory. Performing an HP System Recovery (Windows 8).
During the recovery process you will receive an option to backup your personal files to prevent data loss. If you have not done one recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Please feel free to reply if you would like further assistance.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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