No Photoshop "3D option" on Intel Core i7 Windows 8.1

I installed Photoshop CC so i can use 3D options and make some cool 3D effects. Unfortunately, there's no 3D option on my Photoshop.
My Laptop Info:
Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
Installed Memory (RAM) : 8.00 GB
System Type: 64-bit OS x64-based processor
All my graphics drivers are up to date.
Card name: NVIDIA GeForce GT 740M            
Manufacturer: NVIDIA
Chip type: GeForce GT 740M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1292&SUBSYS_21DA103C&REV_A1
Display Memory: 4020 MB
Dedicated Memory: 1972 MB
Shared Memory: 2048 MB
Current Mode: n/a
Driver Name: nvd3dumx,nvwgf2umx,nvwgf2umx,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4475 (English)
Driver Version: 9.18.13.4475
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/13/2014 03:20:36, 19966344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: n/a
Vendor ID: 0x10DE
Device ID: 0x1292
SubSys ID: 0x21DA103C
Revision ID: 0x00A1
Driver Strong Name: oem20.inf:0f066de3b65ab040:Section031:9.18.13.4475:pci\ven_10de&dev_1292&subsys_21da103c
Rank Of Driver: 00DA0001
Video Accel: n/a
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT 
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Hi JBJJUS,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
 I understand  that your notebook is only 2 months old and the touchscreen has stopped working .
Have you tried running the HP Support Assistant to aid with HP updates and resolving issues.
Have you tried  Using Automated Troubleshooting (Windows 8) to assist with this issue.
If you open Device Manager is there any problems listed with the graphic drivers?
You can try installing the original drivers from recovery manager. Using Recovery Manager to Restore Software and Drivers (Windows 8)
You could also try a Refresh Your PC to Resolve Problems (Windows 8).
If this has not helped you can do a restore back to when it was functioning. Using Microsoft System Restore (Windows 8).
If you are still having an issue, I suggest doing a recovery back to factory. Performing an HP System Recovery (Windows 8).
During the recovery process you will receive an option to backup your personal files to prevent data loss. If you have not done one recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Please feel free to reply if you would like further assistance.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

  • Photoshop Elements 4 and Intel Core 2 Duo?

    Hello All
    Does Photoshop Elements 4 (Mac) work on the new iMac's with the Intel Core 2 Duo Processors? I need to know before I buy it, I hear some say yes, and others say no.
    Thanks for your time, I am a new mac owner and I Love it, but I need my photo editing software. Thanks Bobby

    Hi, well first, are you running Parallels or Boot Camp? Make sure you are booted from your Mac Main HD OSX..This will be your default if you are not running Windows. Assuming you are just running OSX, turn on your computer, close all Apps except Finder & Dashboard..Then go to Finder->Applications->Utilities->
    Disk Utility App-> Highlite your Main HD->Ensure the First Aid Box is highlighted->Repair Permissions (tab@lower part of screen) If anything shows as Repaired run again. After that return to main screen, insert the PE disk and follow the instructions. After installion & disc is ejected->Repair Permissions & I normally Reboot..L

  • Will CC Photoshop work with an Intel core i7-2630QM?

    I cannot locate an answer out there so, any feedback would be appreciated. I have a Dell Inspiron 7110 Laptop with Windows 7 (Service Pack 1). It has Intel Core i& 2630QM 2.0GHz Quad Core 64 Bit CPU. It has 8GB of ram and Integrated Intel HD Graphics. Can I use CC Photoshop and Lightroom on this system?

    MINIMUM System requirements for Cloud Programs... check each program
    -http://helpx.adobe.com/creative-cloud/system-requirements.html

  • Macbook Pro with 2.16 GHz Intel Core Duo Windows install advice

    I find myself after 20 years using mac's needing to run a windows program. I have Macbook pro 2.16GHz Intel Core Duo and was wondering if anyone can tell me if parallels or fusion works better on this machiene. Also i see some folks here feel Windows 7 is  the way to go. Any advice would be appreciated.
    tks  in advance for any advice
    -R-

    A lot of the answer really depends upon you and your usage.
    VMWare Fusion, and Parallels Desktop both work well, nad each ahs its strengths and weaknesses.  I have used Fusion v3, 4, & 5, as well as Parlallels v 3, 4, 5, 6, 7, & 8.  I got my first copy of Parallels when I got my first MacBook Pro as a bundle deal along with a Windows XP Pro license.  For my usage, I find that Parallels seems to be more "efficient" (it runs a little faster) but Fusion seems to be a bit more stable, and supports a slightly broader collection of hardware peripherals.  Luckily for you, both packages offer a free trial before you buy the software, so you can test them both to see which works best for you.  You could also consider using VirtualBox (a free tool much like Fusion or Parallels), or even Boot Camp if you need the "raw power" of running the system in native mode with no emulation overhead.
    As for What version of Windows you run, it would really depend upon what licenses you have, and what your Windows software requires.  some Windows software still requires Windows XP, some requires Windows 7 or later.  Since you didn't mention your Windows app, I can't say for it.
    In the end, it depends upon you, what you want, what you need, and what you are willing to pay for. 

  • PDF viewer options for Intel Core devices?

    Is there any way to view pdf files in web browsers with all the tool features previously available with Adobe Reader in Safari? I can get the pdf to load, but no menu bar to navigate, resize, save, etc. What are folks doing?

    Joshua, I'm sorry the PDF Browser Plugin 2.2.3 (I assume) hasn't
    helped with what you want.
    I don't think I did anything different to install the plug-in than
    what you describe. I am looking now at a PDF file with the
    little tool bar, as shown on their site, displayed below the
    location box and above the image. It may not have all the tools
    you have in mind, but the left-most button lets you pass to an
    external PDF viewer (choosing from a list of what you have
    available on your machine) if you want to do something else.
    There's also a right-click pop-up menu of functions too. I have
    the plugin in Users>MyUser>Library>InternetPlugins myself.
    I think we are all, apparently, missing an overview of how this
    is supposed to work. There seems to be a great deal of complexity
    behind the scenes.

  • Odbc instant client configurtion on Intel core i7,Windows 7,64 bit system

    Hi all,
    I tried to install the odbc instant client on the above mentioned configuration following the instructions given in the instant client package after downloading from the link given below(Basic and odbc packages).
    http://www.oracle.com/technology/software/tech/oci/instantclient/index.html
    But i cannot get this to work,i cannot find the microsoft odbc for oracle driver in the data sources in the system dsn tab.Did anyone come across such a scenario and make this work.It would be great if you can help find a way out of this.
    Thanks!

    You getting everything mixed up. First it's not the "odbc instant client", but the Oracle Instant Client. The Oracle Instant Client is not an ODBC driver but Oracle native drivers (OCI). Secondly the "microsoft odbc for oracle" driver is, as it's names implies, a Microsoft driver, not an Oracle driver so it's never going to be installed by the Oracle Instant Client. Finally you shouldn't need to use ODBC for Oracle. Use OCI to connect to Oracle databases.

  • I'm looking at the dell Inspiron Desktop 4th Generation Intel Core i5 Processor for photoshop work versus the Dell XPS 8700 i7 IS IT WORTH SPENDING THE EXTRA $400?

    I'm looking at the dell Inspiron Desktop 4th Generation Intel® Core™ i5 Processor for photoshop work versus the Dell XPS 8700 i7 IS IT WORTH SPENDING THE EXTRA $400? my old desktop is a AMD about 5 years old so there will be a huge change in speed to what I am use to
    Here are the specks on both:
    Inspiron
    Processor
    4th Generation Intel® Core™ i5-4460 Processor (6M Cache, up to 3.40 GHz)
    Operating System
    Help Me Choose
    Windows® 8.1 (64Bit) English
    Memory2
    8GB Dual Channel DDR3 1600MHz (4GBx2)
    Hard Drive
    1TB 7200 rpm SATA 6Gb/s Hard Drive
    Video Card
    NVIDIA® GeForce® 705 1GB DDR3
    Ports
    Front
    (2) USB 2.0, MCR 8:1, Mic and Headphone Jacks
    Rear
    Four USB 2.0 connectors , Two USB 3.0 connectors, HDMI, VGA, RJ-45 (10/100/1000 Ethernet), 3-stack audio jacks supporting 5.1 surround sound
    Media Card Reader
    Integrated 8-in-1 Media Card Reader
    (supports Secure Digital (SD), Hi Speed SD (SDXC), Hi Capacity SD (SDHC), Memory Stick (MS), Memory Stick PRO (MS PRO), Multimedia Card (MMC), Multimedia Card Plus (MMC Plus), xD-Picture Card(XD))
    Memory Slots
    2 DIMM Slots
    Chassis
    Bluetooth
    BT 4.0 via 1705 WLAN card
    Chipset
    Intel® H81 PCH
    Power
    300 Watt Power Supply
    XPS 8700
    Processor
    4th Generation Intel® Core™ i7-4790 processor (8M Cache, up to 4.0 GHz)
    Operating System
    Help Me Choose
    Windows 8.1 (64Bit) English
    Choose Options  
    Memory2
    12GB Dual Channel DDR3 1600MHz (4GBx2 + 2GBx2)
    Hard Drive
    1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
    Video Card
    NVIDIA GeForce GTX 745 4GB DDR3
    CPU Thermal
    86W
    Graphics Thermal
    225W/150W/75W
    Power
    460W, optional 80 PLUS Bronze, 85% efficient, supply available on ENERGY STAR configurations
    Ports
    Bays
    Support for 4 HDD bays: including (3) 3.5” HDDs
    –Capable of 1 SSD and 3 HDD configuration
    Media Card Reader
    19-in-1 Card Reader (CF Type I, CF Type II, Micro drive, mini SD, MMC, MMC mobile, MMC plus, MS, MS Pro, MS Pro Duo, MS Duo, MS Pro-HG, RS-MMC, SD, SDHC Class 2, SDHC Class 4, SDHC Class 6, SM, xD)
    Slots
    Memory Slots
    4 DIMM

    From my personal experience, I wouldn't go for an Integrated card. This is one of the most important components for Photoshop, so invest in a decent graphics card (ATI or NVidia). It doesn't have to be a really exepensive one - I have been using ATI Radeon with 256MB of RAM on my Dell Studio for almost two years and it still rocks! (even when I work with 3D in Ps CS5 Extended).
    I would also invest in more RAM (this can be added easily - I bought extra 4GB as my Studio came with 3GB).
    I wouldn't worry about the processor - I'm on Intel Core 2 Duo - and it works very very well, it's very quick which is very important as I'm training Photoshop.
    I hope this helps.

  • How can i update my old 2006 iMac Intel core 2 duo running 10.6.8 to OSX Lion so that I can sync using iCloud with my newer devices?  Mountain Lion is not an option for my older model and Lion is no longer available at App store.

    How can i update my old 2006 iMac Intel core 2 duo running 10.6.8 to OSX Lion so that I can sync using iCloud with my newer devices?  Mountain Lion is not an option for my older model and Lion is no longer available at App store. 

    Call Apple's online store's telesales agents: 1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775. For Lion you'll get a redemptions code via e-mail and need to DL from the Mac Apple Store (requires SL 10.6.6+).

  • Why does my Photoshop PS2 open on my Mac Book Pro OS 10.6.8 Intel Core 2 Processor but not on my just purchased Mac Book Pro OS 10.7.3? On my new machine I get a message saying "You can't open Photoshop CS2 because Power PC applications are no longer sup

    ?  Why does my Photoshop PS2 open on my Mac Book Pro OS 10.6.8 Intel Core 2 Processor but not on my just purchased Mac Book Pro OS 10.7.3? On my new machine I get a message saying "You can't open Photoshop CS2 because Power PC applications are no longer supported". I don't have a Power PC on either machine and this App does run on the older machine with an Intel processor. benrusy

    This is not new.  The fact that Mac OS no longer supports PowerPC applications starting with OS X Lion has been known for over a year now.  You'll need to upgrade to the latest version of Photoshop

  • Windows 7 64 Bit, Intel Core i7, Photoshop CS4

    I just had a new computer built with Windows 7 64 Bit, Intel Core i7 and an nVidia GT240 Card....I am unable to view my "Libraries" in the Bridge...I only get "no files to view".  If nothing else my Documents, Pictures and Music should be showing.  I have all patches, updates installed for the computer, Photoshop, and my printer.  Also when I click on Print Preview in the printer dialogue box (Epson R2400) I get an error msg stating that the "Display Driver shut down and has restarted successfully"  When this occurs, my screen goes blank for a moment then starts up with an all white screen until the print preview finally appears.  Any help?  On the printer issue, Epson simply says to insure the drivers are up to date, which they all are.  I've uninstalled and re installed everything a few times to no avail.

    Thank you!!
    In a message dated 3/13/2010 4:59:52 P.M. Pacific Standard Time, 
    [email protected] writes:
    We are  seeing a similar problem on our Win7 / i7 workstations. So far
    there hasn't  been a cure for it, but I'm convinced the current Nvidia display
    drivers are  bad.
    For instance I also had to turn off the GPU support in  Photoshop on Vista
    x64 workstations just to see 16 bit color files. Since this  is a new
    problem, all this suggests to me that the Nvidia drivers and PS not  working well
    together. I've started to install other diriver versions in an  attempt to
    sort this  out.

  • Bonjour, quand j'utilise mon adobe photoshop cs6 extended (Version Adobe Photoshop : 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64) avec les calques, le clavier de mon Mac Book Pro ( osx 10,9,5 - 2,64 GHZ intel core i7 -8GO  1333 MHTZ ) se bloque

    Bonjour, quand j'utilise mon adobe photoshop cs6 extended (Version Adobe Photoshop : 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64) notamment avec les calques, le clavier de mon Mac Book Pro ( osx 10,9,5 - 2,64 GHZ intel core i7 -8GO  1333 MHTZ ) se bloque. Je suis obligé d'enregistrer ce que je fais dans le texte pré inscrit, puis de rouvrir pour enregistrer dans la rubrique et dans les termes voulu.
    Merci de m'indiquer comment résoudre ce problème.

    Bonjour! Oui: il faudrait essayer de réinitialiser les préférences, en maintenant CTRL+SHIFT+ALT dès que l'on démarre Photoshop, ce qui supprime le fichier des préférence et le remplace par un nouveau. On doit alors obtenir un message qui demande si on veut recréer les préférences.
    La réinstallation ne remplace pas ce fichier, et c'est lui qui peut être corrompu lors d'un arret fatal de la machine.
    On peut le remplacer manuellement, en suivant les instructions de ce document remplacer évidemment CS5 par CS6: http://helpx.adobe.com/fr/photoshop/kb/preference-file-functions-names-locations.html
    Les pilotes des cartes graphiques datent de Janvier. Y-a-t-il des mises à jour disponibles?
    De même, Photoshop n'est pas dans sa version 13.0.1.1 il convient de se rendre dans Aide>Mises à Jour

  • Photoshop CS 2 Update For Intel Core Duo?

    Does anyone know if there will be an update to Photoshop CS2 to optimize the performance on an Intel Core Duo? The performance of Photoshop CS2 on my Mac Book definitely seems slower than on my older G4 Powerbook.

    Hi
    Have a look at this:
    https://store2.adobe.com/cfusion/store/index.cfm?store=OLS-UK&view=olscat&catType=CSSUITES&catID=CSSUITES&nr=0#view=ols_cat&loc=engb&store=OLS-UK&catType=PRODUCTS&catID=PRODUCTS&catOID=1578503&nr=0
    When you get to website, change Show Me to Creative Suite family.
    I got an email saying CS3 is out.
    Steve

  • I am running intel core 2 duo on i Mac. The download  photoshop cloud trial version, tells me that my system is no longer supported. Really?

    I am running intel core 2 duo on i Mac. The download  photoshop cloud trial version, tells me that my system is no longer supported. Really?

    Maybe it is your OSX, what version are you running?
    Mac OS
    Multicore Intel processor with 64-bit support
    Mac OS X v10.7, v10.8, or v10.9
    2 GB of RAM (8 GB recommended)
    3.2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024x768 display (1280x800 recommended) with 16-bit color and 512 MB of VRAM (1 GB recommended)**  Even 256 MB works for OpenGL but not 3D
    OpenGL 2.0–capable system
    Internet connection and registration are necessary for required software activation, membership validation, and access to online services.*

  • Is Adobe Photoshop Elements 11 compatible with Mac Mini 1.66GHz Intel Core Duo

    Hello, I’m using Mac Mini 1.66GHz Intel Core Duo with Mac OSX 10.6.8 Snow Leopard.  When I try to install Adobe Photoshop Elements 11 I receive this error message:  “Some errors occurred during installation. Adobe  Elements 11 can be installed on 64-bit systems only.”  Here is the question: is Photoshop Elements 11 compatible with my computer and operating system? I guess my computer runs at 32-bit. Why do I receive that error message when I try to instal the Trial version of the software? I have read that Photoshop Elements 11 is compatible with both 32-bit and 64-bit systems. Thank you.

    On prodesigntools.com
    http://prodesigntools.com/photoshop-elements-11-premiere-elements-11-are-out-pse-pre.html
    they say Photoshop Elements 11 running native in 32-bit:
    Photoshop & Premiere Elements 11 will run well on 32-bit or 64-bit systems, and are designed for Windows XP, Vista, Windows 7, Windows 8, or Mac OS v10.6 through v10.8 (see the full system requirements for PSE 11 on Windows/Mac; and PRE 11 on Windows/Mac). 
    Premiere Elements 11 comes with a native 64-bit version for higher performance – in other words, the PRE Editor now runs native on both 32-bit and 64-bit operating systems.
    Photoshop Elements 11 continues as before, running native in 32-bit and compatibly on 64-bit systems.

  • Can I install photoshop CS5 on a PC with an intel Core i3 processor?

    Can I install photoshop CS5 on a PC with an intel Core i3 processor? Will it run?

    I expect it would install and run, but Photoshop became resource hungry with CS4, and I suspect that a typical i3 system is not going to have heaps of RAM, so it won't run very well.  What is the operating system?  I'm guessing it is 32bit

Maybe you are looking for