No picture with Quicktime

Can anyone help, I can go to the Quicktime site and download movie trailers and play them no problem, if there is a help video on the Apple site or someone else when I run the video I get no picture. On some sites inc Apple before I run the video If I hold down ctrl and mouse click I get the option to open in Quicktime this works, however f the only option is open link in new file or download link file it does not work, I get sound a black box the bar across the bottom moving but no picture.

Please post a sample link/URL for users to test.
Thank you
Make sure you have installed the following:
Flip4Mac
VLC Media Player
Perian
Repaired permissions & restarted computer after the above installations.

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Sorry for the delay in responding. Wanted to check a couple of files on the TV1. Don't have many files encoded at 720p24 and have re-converted most for better AC3 DD5.1 quality at 640 Kbps for the TV2 units.. In any case, wanted to make a quick check to see if they still played with increased specs after the last update. Files play but only for a few seconds before freezing. Thought it might be to to wireless streaming to the TV1 so I tried synching a test file but it played the same way. Only files that still play are 540p30 files. Not sure if they have really "killed" 720p or not as a couple of trailers (Thor and Captain America) play at 1280x544 (i.e. 2720 macro-blocks) which is significantly more than my 960x540 (2040 macro-block) files. Might be interesting to see if a 960x720 PAR encoded file will still play on the TV1. (Not that it would help you but it is a matter of some curiosity for me.)
I spent much time at my Apple retail store trying to see what I may have done wrong. The Apple Geniuses there confirmed with me that TV1 will not play this type of file. (I have no experience with TV 2, but I would be surprised if the results were different.
Then be prepared to be surprised. The TV2 plays the 720p files just fine even with the increased audio data rate for the secondary AC3 DD5.1 surround sound. In fact, I am seriously considering the retirement of the TV2 so I can watch all files without having to worry about frame rates. (Besides, my wife keeps complaining that the bedroom TV (the TV1 unit) doesn't play her Netflix "chick flicks."
I just tried renaming the MOV file to M4V. It now syncs with my TV. Unfortunately, it still won't play. The error message on the screen states "The format was not recognized."
Strange, my files are recognized, stream, sync, and play (albeit with frozen video as sound continues) whether I use a real M4V or MOV file container. (Don't have an MP4 720p file to test at the moment.)
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Glad you were able to settle that issue.
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