No Plans selected during Open Enrollment in SAP ESS

Hi Gurus,
We finally configured the Open Enrollment link in the portal (ECC 5.0) but now when we click on the link what appears is this
"No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance."
I have configured the benefits adjustment reason and put in all the available plans in the reason for us to test. Any suggestions as to why we arent able to see any plans?
Thanks
Kavita

This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

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Hi Experts,
We have a requirement to restrict plans from ESS during open enrollment. Please let us know the best possible solution to acheive the same.
We have found that Proxy class CL_BENEFITS_AREAPAGE which is assigned to the service can be copied and enhacned to filter the plans, is this the right approach?

I had that exact same delima, but one of our consultants pointed us to the transaction: HRBEN00ADJRSN
This is a mass load of adjustment reasons. You just need to feed the program the total time allowed for adjustments and things like start of records date and end of records date. Because of the dates and the potential for different plans to have different dates, we actually have two open enrollment adjustment reasons. We have one for Flexible spending where I give the 1/1 begin date and a 12/31 end date since it is only effective for the year in question. Then we have our main open enrollment for all other plans where the begin date is 1/1 of the new year and 12/31/9999 for the endda. I then run the HRBEN00ADJRSN twice for the population: once for the flex enrollment, and then again for the main open enrollment adjustment reason.
DP

Issue with Open Enrolment Link in ESS - Benefits

Hi Experts,
We are facing two issues with open Enrolment Link in ESS for benefits, Need your help in resolving this. Please find the details below :
1. Benefits cost is not appearing in open enrolment Screen
Details : Monthly Contribution cost is not appearing against the Benefits Plan for which employees are already enrolled in Open Enrolment Screen, Because of this employees are not able see previous contribution before deciding on contribution amount for next Financial Year.
2. URL for Benefits plan Gets disappeared in Open enrolment Screen
Details : When Contribution is removed for any Benefits Plan the corresponding URL link disappears, But this comes up when the page is refreshed.
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In regards to your first question, it could be a date issue for the infotype record. If the records for open enrollment are set to be effective for a future date, and the current record is delimited, then you won't see it in the open enrollment screen. This is true for benefits like a flex account because they have to be re-elected every plan year.
Let's say that any elections made in the current open enrollment period you are in take effect June 1, 2014. If the current record has an end date before June 1, then in the enrollment screen the employee will not see the current record because SAP is looking at June 1.
Take a look at the employee's record and at the benefit you want them to see and see what the end date is for the most recent record.

How do I restrict certain plans from appearing during Open Enrollment?

We have 15 benefit plans for which all employees are eligible. We do not want to change the groupings or settings for our Open Enrollment period but would like to restrict the plans that appear for Open Enrollment so that only 12 out of the 15 plans are displayed and available to employees in ESS. Can this be done? I know I can restrict which plans are available when using IT0378 Adjustment Reasons but cannot find a way to restrict the list for Open Enrollment. Thanks for any suggestions.

I had that exact same delima, but one of our consultants pointed us to the transaction: HRBEN00ADJRSN
This is a mass load of adjustment reasons. You just need to feed the program the total time allowed for adjustments and things like start of records date and end of records date. Because of the dates and the potential for different plans to have different dates, we actually have two open enrollment adjustment reasons. We have one for Flexible spending where I give the 1/1 begin date and a 12/31 end date since it is only effective for the year in question. Then we have our main open enrollment for all other plans where the begin date is 1/1 of the new year and 12/31/9999 for the endda. I then run the HRBEN00ADJRSN twice for the population: once for the flex enrollment, and then again for the main open enrollment adjustment reason.
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Hi,
Can someone share a query to extract the new enrollment amount employee chooses during a life event enrollment. I need to do some validations based on the new amount employee chooses during self service enrollment.
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This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

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Dear all,
The open enrollment iView under Benefits & Payment is giving the following error.
No entry for eligibility variant 0010 / eligibility grouping 0020
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: No entry for eligibility variant 0010 / eligibility grouping 0020
     at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:111)
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     at com.sap.xss.hr.ben.FcBenefits.reportRFCError(FcBenefits.java:1252)
     at com.sap.xss.hr.ben.FcBenefits.callRFCInitSelection(FcBenefits.java:687)
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Shati-
Just want to know what do mean by availability of this service dynamic in nature?
Also, I tried removing the proxy class. I am not able save after i did the change.
I am trying to understand pardon my ignorence.
So, I have to create a proxy class. Is it a job of techincal developer or is it just some IMG changes. Also, the note is not very clear. It describes about adjustment reasons. There is no new adjustment reason. just I want to test open enrollment feature.
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Raj.

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Dear All,
While executing F-44 for vendor clearing i am selecting posting date as 01.04.2006 to 31.03.2007.Also in other selection i select Business Area.But when execute the process open iten it is displaying the open item for FY-2010 also.Now is there any customization process we need to do.so that the data gets sorted acccording to the multiple selection option provided.
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Dear Shivaji
What is your fiscal year variant. and when you try to replay for this why you trying to use the posting date for doing this selection you can use only the business are as a selection variant then you can sort posting date as you need for doing this
I hope it will help you
deleted: no points requests are allowed
Best regards
Hussein

Renaming a plan for open enrollment - plan name doesn't seem to date track

Hi,
Has anyone ever renamed a plan. here is our situation.
for 2012 we currently have 3 medical plans to choose from, to keep it simple... plan A, plan B, Plan C. The approach we thought would be the easiest would be rename plan A to be Plan X for then 2013 open enrollment. to see Plan X for the open enrollment period (nov 1 - nov 30) we changed the plan name on Oct 31. In addition we would end the eligibility for the other two plans on 31-dec-2012.
so on Jan 1st Plan X is eligible, Plan B and Plan C are not. for the 2013 open enrollment Plan X (formally plan A) is the only plan available to select. which is what we want and open enrollment looks ok.
The issue we see is with any new hire or other life events that allows enrollment for 2012. they see plan x, plan b, and plan c as option. We still need to show Plan A, plan B, and plan C as options for the remainder of 2012.
I tried to rename the plan effective 01-jan-2013, but then the open enrollment still shows the same 2012 (plan A) during the enrollment period.
i expected the open enrollment to use the plan name that for the date tracked time 01-jan-2014, even though the enrollment period for 2013 is nov1 - nov30...
thought any one?

Hi,
Has anyone ever renamed a plan. here is our situation.
for 2012 we currently have 3 medical plans to choose from, to keep it simple... plan A, plan B, Plan C. The approach we thought would be the easiest would be rename plan A to be Plan X for then 2013 open enrollment. to see Plan X for the open enrollment period (nov 1 - nov 30) we changed the plan name on Oct 31. In addition we would end the eligibility for the other two plans on 31-dec-2012.
so on Jan 1st Plan X is eligible, Plan B and Plan C are not. for the 2013 open enrollment Plan X (formally plan A) is the only plan available to select. which is what we want and open enrollment looks ok.
The issue we see is with any new hire or other life events that allows enrollment for 2012. they see plan x, plan b, and plan c as option. We still need to show Plan A, plan B, and plan C as options for the remainder of 2012.
I tried to rename the plan effective 01-jan-2013, but then the open enrollment still shows the same 2012 (plan A) during the enrollment period.
i expected the open enrollment to use the plan name that for the date tracked time 01-jan-2014, even though the enrollment period for 2013 is nov1 - nov30...
thought any one?

Open enrollment employees

how do we identify benefit enrolled employees during open enrollment process whether employee enrolled into medical/dental benefits during open enrollment?
Through Life Event "Open"/ BEN_PRTT_ENRT_RSLT_F.ENRT_CVG_STRT_DT
Thanks!!

you can check elections made date for the life event in ben_elig_per_elctbl_chc_popl for the per_in_ler_id of open. This will tell you that the person has made explicit elections and not defaulted. and then, as you rightly said, you can check ben_prtt_Enrt_rslt_f to see the enrollments.

ESS- Open Enrollment quick link - no plan selections

I've enabled the Open Enrollment Quick link in Benefits and Payment. When I execute it, I get the error message
"No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance"
R/3 and ITS both display the enrollment plan choices without an adjustment reason of OPEN. Why can't the Portal ESS find them?

This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

Open Enrollment - No plans listed

When I select Open Enrollment from ESS Portal (ERP 2004) I receive the message "No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance."
The old ITS version of ESS is still working and I see the plans without issue. Using transaction HRBEN0001 in ECC 5.0 works as well.
Why am I not seeing plans in the portal version of ESS? The web dynpro is running, but no plans. Is there additional configuration I need to do for the new ESS to enable this and if so where?
Jeff Karls

This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

SAP authentication plug-in needs to have been selected during the installation

Can anyone help me with an issue I have with the SAP authentication setup please. Unfortunately our BI 4.0 SP4 installation was installed without the SAP authentication being selected. On the setup document I have it says that the SAP authentication plug-in needs to have been selected during the installation. Does anyone know if it is possible to set this up retrospectively?
The document can be found on the following link. Setting up the SAP plug-in - Business Intelligence (BusinessObjects) - SCN Wiki
Thanks
Simon

Hi Simon,
As Sebastian said, this is a default installation, but you must select the correct one that you need, I guess that Enterprise is the default one.
Regards

ESS Open enrollment - Hide Plans

Hi Gurus,
We are implementing Open enrollment for ESS. The problem is when we run the Enrollment iView, it is pulling all the benefit plans, despite us having the Adjustment reason "OPEN". Even when I disable the adjustment reason, it is pulling all the plans with out any error. So, I believe the iView is not looking at the Adjustment reason at all.
I have set the URL parameter in the resource "Z_EMPLOYEE_OPENENROLLMENT_SERVICE05" as "TRACKING_ID=OPEN&INITIATOR_ROLE=HRASRD&EVENT=OPEN". Also I have tried setting the Application Parameter in the Enrollment iView as "EVENT=OPEN". Are there some other parameter that needs to be set?
Thanks,
Sudhir

Also, What is the difference between the Open Enrollment Service, FlexBens Enrollment, and Generic Enrollment?
I am using the service Z_EMPLOYEE_BENEFITPAY_OPEN_ENROLLMENT05. Am I using the wrong service?
thanks,
Sudhir
Edited by: Sudhir Avirneni on Aug 18, 2008 6:50 PM

SAP Open Enrollment Error : Age group could not be determined

Hi Gurus,
We have been trying to configure Open Enrollment and when I try to go in the backend using HRBEN0001, it lists all the eligible plans and lets you complete the Open enrolllment, however in the Error List one error pops up saying "Age Group Cannot be determined". I have a spouse listed in the system, but his birthday has been entered so it should be able to calculate the age group without any issues.
When we login to the portal and try to click on the Open Enrollment tab, no plans show up but only the error "Age Group cannot be determined" shows up.
We have configured three variants for Voluntary Life and Spouse Life for the age groups 1-69, 70-74 and 75+. Could this be the reason of the error?
Has anyone encountered this error before? and if yes, can you please let me know how to resolve this?
Any suggestions will be appreciated.
Thanks
Kavita

Hi Kavitha,
Can you tell me how u resolved the issue???
Regards

ESS: Benefits: OPEN ENROLMENT NOT VISIBLE in ESS

Hi Gurus,
This is regarding a SAP HR implementation for US.
Open Enrollment Service is giving a dump with error
u201CNo Correct Adjustment Reason Specifiedu201D.
Following has been checked, still unable to view it in ESS.
u2022     Employees are configured for running Open Enrollment for employees.
u2022     Employees are assigned to appropriate PA and PSA. Country grouping for both the employees is USA: 10.
u2022     Maintained appropriate data in Infotype 0171(General Benefits Information). Correct benefit program grouping is done for both employees ie maintained first and second program grouping for both employees.
u2022     Maintained Benefit Adjustment Reasons for both the employee i.e. Infotype 0378(Adjustment Reason Data).
u2022     Maintained Open Enrollment Offer for employees between 09.13.2008 and 10.13.2008. (MM/DD/YYYY).
u2022     Program HRBEN001 is running correctly in backend. Both employees are able to choose different benefit plans during the open enrollment period.
u2022     User is having SAP_ALL authorizations.
u2022     Resources and Services are correctly defined and linked in the backend.
u2022     HR_BEN_ESS_RFC_ENRO_REASONS is a SAP defined function module to fetch benefit data from Benefit module and post it to ESS internal tables. Testing it in the background using transaction se37 gives correct results in the backend. It is displaying Open Enrollment as one of the Benefit Reasons.
Kindly help with any pointers at the earliest.
Thanks & Regards
Kumarpal Jain

Kumarpal,
did you check this thread
https://forums.sdn.sap.com/click.jspa?searchID=17218337&messageID=6299502
Thanks
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No Plans selected during Open Enrollment in SAP ESS

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