No play/audio after most recent upgrade

I upgraded to the most recent itunes a couple days ago, and ever since iTunes will only play videos, but very choppy and without audio. Songs will not play at all, and in general itunes is moving very sluggishly. This problem has affected all audio on my computer, as no programs produce sound. Connecting to headphones or speakers also does not change anything. Help!

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

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