No POP3 incoming mail getting through to Thunderbi...

I'm posting at the end of my tether here because I can see that other people have had similar problems and none of them seem to be resolved consistently...
So OK - this is what happened. I have Windows 7 64-bit Home Edition and I've used Thunderbird perfectly happily with it for 18 months with v. few problems until I had to reconfigure a profile on the PC about 3 weeks ago and since then the mail.btinternet.com server is refusing to download into either of the 2 profiles we have.
The error message - An error occurred with POP3 mail server. Mail server mail.btinternet.com responded:
No problem with the same server for outgoing SMTP - that goes out quite happily and I just KNOW somebody's going to say that they've got the same problem...
I have been through the support call centre with and without remote assistance, the Mozilla support forum, downloaded every free compatible email client going and the only thing that will get mail through the POP as specified in all the help tutorials and FAQs is WindowsLive which I do not want to use because it's webmail and I want to use a client to keep my mail on my PC not online and certainly not in yet another online location...
So is there an answer out there? You're my last port of call before I book into the funny farm because this is seriously driving me nuts now
Solved!
Go to Solution.

Thanks for that Ian - will try that out later.
It's definitely not the configuration as this was the account that BT support tried to troubleshoot remotely, so it's not just me being a clutz for once - lol
Apart from that the only other thing I think I can try now is to skip out my Inbox and see if that frees things up somewhat - looks like my weekend's gonna be full of challenge and determination

Similar Messages

Volume of junk mail getting through

In the last few days it appears there's a good deal more obvious junk mail getting through the Mail app's filtering process. Is there something I can do, or has something changed in the software? I checked, and my prefs are set correctly to filter junk & keep it out of my inbox.

My Apple Mail client is set up for:-
Account type ---- iCloud IMAP
Description--------iCloud
[email protected]@[email protected]
I have no rules for junk and this is the setup for Junk mail in the Mail preferences.
I do not know what to suggest, Has I said if I get 2 or 3 junk mails a month that is about it with those settings so Apple must be filtering my mail very well, why not yours I would suggest you contact them.
https://www.apple.com/uk/support/icloud/contact/

Incoming mails get stucked

Everytime i start the mail program to get my new mails, the activity bar get stucked at the same spot of incoming mails.
all incoming mails left still the server of my provider (he sees zero mails there). so the 29 new mails are already on the way to my mac and therefore my provider can nothing do for me.
Any hints how to get rid of this bug mail number 2 or 3 of 29 on the way from cyberspace to my mac inbox which make my activity bar stuck ? thanks.

Hi and welcome to the discussions
I am curious about something in your post. If your mail download gets stuck on message 2 of 29, it follows that messages 3 to 29 have still not been downloaded from the mail server so I can't understand how your provider sees zero mails there. You might want to clear that up with him.
Normally my solution to this problem is to go to your ISP's webmail service and manually delete mail no. 2 from the list, and try retrieving your mail again via Mail.app.

____ spam mails getting through with scl -1

Hi,
We've recently installed an exchange 2010 with forefront security for exchange. We where happy to receive very little to no spam in our inbox.
But now since a week or so we get a lot of spam through. Very obvious spam like this:
Cheap ViagraPills start fr $1.85
GenericViagra:
** 25mg:
40 pills - $ 78
** 50mg:
30 pills - $ 99
270 pills - $499
** 100mg:
30 pills - $105
270 pills - $540
** 150mg:
20 pills - $139
** 120mg:
20 pills - $117
Optional: Delivery Insurance (Guaranteeed reshipment if delivery failed)
This in plain text is obviously spam. The header of the email says SCL -1.
Does anyone have any idea how come this is happening?
Don't forget about Alt+Esc!

Ok so here's the header:
Received: from vATS007.atsgroep.be (10.0.0.161) by vats003.atsgroep.be
(10.0.0.121) with Microsoft SMTP Server (TLS) id 14.1.255.0; Sat, 6 Nov 2010
19:39:56 +0100
Received: from bqcev (82.233.192.127) by mail.atsgroep.be (194.78.214.42) with
Microsoft SMTP Server id 14.0.702.0; Sat, 6 Nov 2010 19:39:55 +0100
To: <[email protected]>
Date: Sat, 6 Nov 2010 12:33:45 -0700
Sender: <[email protected]>
From: Rubie Ema <[email protected]>
In-Reply-To: <aa0801cb7b22$7ee5d7eb$a3157d55@crwnk81>
Subject: GenericViagra: 50mg:30 pills-$99, 100mg: 270pills-$540, 150mg: 20pills-$139 sk
X-Sender: <[email protected]>
Message-ID: <[email protected]>
MIME-Version: 1.0
Reply-To: Rubie Ema <[email protected]>
Content-Type: multipart/alternative;
boundary="----=_Part_49282_0715_05676809.BA20F319"
User-Agent: Mozilla/5.047 (Windows; U; Windows NT 5.0; U; NT4.0; en-us) Gecko/25250101
Return-Path: [email protected]
X-MS-Exchange-Organization-PRD: cs.com
Received-SPF: None (vATS007.atsgroep.be: [email protected] does not
designate permitted sender hosts)
X-MS-Exchange-Organization-Antispam-Report: v=1.1
cv=rT00GTpZ5MSp1ZxZFnbz90rwzC0u/eIJHHhk9TgDoBE= c=1 sm=1 a=7C9BXaI6PjcA:10
a=GoqiXTz7-MIA:10 a=Bm5CGD5hNXwA:10 a=nsHQh+8dCwREoUYq5PAOiw==:17
a=ie9QzACsAAAA:8 a=E_L80fFITzSPg6_BmNcA:9 a=cuI9EFUVpeGK_7-9qG8A:7
a=noDXP0wlcfnoTGAvK9V8zB8UWL8A:4 a=CjuIK1q_8ugA:10 a=PMIgtkiIR_m9gaii:21
a=KUoTCPfgi0dl5dgL:21 a=urt2cUY3a_t7NE3V:21 a=LK2Jkdhqki-MnjMQf5EA:9
a=CqlJE-djHJjGR-XVuDkA:7 a=mjXP_EH4SfxCrkfH5ibzS5K3CuoA:4
a=ZFUir7Rss4gDEpGH:21 a=L39HvqBh4ZPSvNEo:21 a=EgusNkTKHnttRevb:21
a=nsHQh+8dCwREoUYq5PAOiw==:117;OrigIP:82.233.192.127;SCL:-1
X-MS-Exchange-Organization-AVStamp-Mailbox: MSFTFF;1;0;0 0 0
X-MS-Exchange-Organization-SCL: -1
X-MS-Exchange-Organization-SenderIdResult: NONE
X-MS-Exchange-Organization-AuthSource: vATS007.atsgroep.be
X-MS-Exchange-Organization-AuthAs: Anonymous
Don't forget about Alt+Esc!

Junk mail gets through

Hi, I have the latest version of Mail (as of Sept /06) . Recently I've started getting tons of spam. Nothing I do seems to stop it. I try to use spam filtering (training for at least 2 months) but as soon as its enabled (automatic) the vast majority of my new mail (including things that don't have a junk icon beside them indicating they are junk) end up in the junk folder. Any ideas anyone ?Thanks
PowerMac G5 Mac OS X (10.4.7) 1.25 GB RAM

I have had huge success with JunkMatcher.
http://junkmatcher.sourceforge.net/Home/index.html
I have 4 regular imap mail accounts and receive at least 300 spam messages a day and JunkMatcher catches 99.5% of them. It can be a little overzealous and send a good message to my junk folder but I don't mind if I have to find one or two good messages in my junk folder if all the real junk gets filtered.

Mail not getting through to my .mac address

Everyone trying to send mail to my .mac address ([email protected]) is getting mail bounced back with this message:
"You do not have permission to send to this recipient."
What the heck is this all about? Sometimes mail gets through, but not often. Everyone is getting the same message.
How can I fix this? Help, please.
Paul Kirtley, [email protected]

Chris,
This topic did appear to be about sending, but yet the advice about Port number change would only relate to sending problems. If you are having a problem sending, while using the smtp.mac.com as the Outgoing Server, the change to Port 587 may help. This is covered in both Mail Help, and at the document at the link below:
http://docs.info.apple.com/article.html?path=Dotmac/Mail/en/mac31.html
If this does not help, please provide more information about your individual problem.
Ernie

TS3276 I get Apple Mail through having activated POP in gmail. Since a week, when I click on "Get Mail", after a delay I see brielfly flashing "Incoming message 70 etc." but it dissapears and no mails gets downloaded. How to proceed?

I get Apple Mail through having activated POP in gmail. Since a week, when I click on "Get Mail", after a delay I see brielfly flashing "Incoming message 70 or whathever the number in waiting is." and the green band extends to the end of the line in a fraction of a seconde, but then dissapears and no mails gets downloaded. It is not a matter of password etc.. that are all OK. Strangely, yesterdays, some email did come through after a few days of failure, but not anymore. Could it be related to hacking or something like that? Any thing I could try?
I have OX 10.6.8.
Many thanks for your kind suggestions

Maybe these will help:
https://discussions.apple.com/message/17677533#17677533
https://discussions.apple.com/message/18324129#18324129
https://discussions.apple.com/message/18203126#18203126

Never had trouble before with my incoming mail but just now I get a messege saying the user name or password for verizon is incorrect on my iPad but is fine on my home computer what's wrong with my ipad

Never had trouble before with my incoming mail but just now getting messege that says the user name or password for verizon is incorrect yet my home computer is fine only have this od my iPad

I experienced same problem tonight and called Verizon technical support and they walked me through the settings on iPad. Took about 5 minutes. Basically it involved changing incoming.verizon.net to pop.verizon.net and changing outgoing.verizon.net to smtp.verizon.net. But it's worth the call to ensure other settings are OK. Evidently, change at Verizon was effective today!

Can't get INcoming Mail; Outgoing no problem; Connection A-OK

Since 9:30 this morning, my MacMail is suddenly not pulling incoming e-mail from the mail server I use. I have sent out test e-mails - no problem. They all go and get delivered where they're supposed to. Likewise, I ran the Connectivity Doctor in Mail, and it says I'm connected with no problems. When I check the mail server itself through Safari, my incoming mail is all sitting there waiting to be downloaded.
No mailboxes are greyed out: they all say they're online
I took them all offline and put them back online again; no change
I did run a software update this morning, but I'm not sure exactly what it was running - there was an iTunes update that I wanted. But the software update coincided with the incoming mail problem.
Any ideas?
Thanks!

Have had same problem for a good few weeks. My internet service provider reckons it's the Mail package. No problem surfing so not the modem. I can download e-mails to my phone hours before they reach my Mac. I wonder if the computer ignores priorities in network preferences and goes for Ethernet before Airport; when it fails it gives up. Don't know what to do about it though. If anyone from Apple has an answer now's the time to impress the newly returned Mr. Jobs. Otherwise I'm gonna tell...

Log onto incoming mail server (POP3): Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.

Hi All,
This is my first post to ms exchange forum am getting Log onto incoming mail server (POP3): Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator
or Internet service provider (ISP) for additional assistance. in my outlook clients, till last Sunday (12.04.15) my exchange was well & good, Monday morning suddenly the problem started like none of our outlook pop3 clients are able to communicate
with exchange (rest IMAP, SMTP & Exchange accounts are working fine). i have tried with all port no but no luck. please help me to get raid of this one.
Exchange 2013 CU6 with server 2012 Std 64Bit
Thanks,
Murali

Dear All,
I have found the solution for above problem, the problem has occur due to PopProxy inactivity
please find relevant exchange management shell commends below.
1. Get-ServerComponentstate -Identity <yourmailserver.com>
Server Component State
yourmailserver.com ServerWideOffline Active
yourmailserver.com HubTransport Active
yourmailserver.com FrontendTransport Active
yourmailserver.com Monitoring Active
yourmailserver.com RecoveryActionsEnabled Active
yourmailserver.com AutoDiscoverProxy Active
yourmailserver.com ActiveSyncProxy Active
yourmailserver.com EcpProxy Active
yourmailserver.com EwsProxy Active
yourmailserver.com ImapProxy Active
yourmailserver.com OabProxy Active
yourmailserver.com OwaProxy Active
yourmailserver.com PopProxy Inactive
yourmailserver.com PushNotificationsProxy Active
yourmailserver.com RpsProxy Active
yourmailserver.com RwsProxy Active
yourmailserver.com RpcProxy Active
yourmailserver.com UMCallRouter Active
yourmailserver.com XropProxy Active
yourmailserver.com HttpProxyAvailabilityGroup Active
yourmailserver.com ForwardSyncDaemon Active
yourmailserver.com ProvisioningRps Active
yourmailserver.com MapiProxy Active
yourmailserver.com EdgeTransport Active
yourmailserver.com HighAvailability Active
yourmailserver.com SharedCache Active
2. Set-ServerComponentState -Identity <yourmailserver.com> -Component PopProxy -Requester HealthAPI
-State Active
3. Get-ServerComponentstate -Identity <yourmailserver.com>
Server Component State
yourmailserver.com ServerWideOffline Active
yourmailserver.com HubTransport Active
yourmailserver.com FrontendTransport Active
yourmailserver.com Monitoring Active
yourmailserver.com RecoveryActionsEnabled Active
yourmailserver.com AutoDiscoverProxy Active
yourmailserver.com ActiveSyncProxy Active
yourmailserver.com EcpProxy Active
yourmailserver.com EwsProxy Active
yourmailserver.com ImapProxy Active
yourmailserver.com OabProxy Active
yourmailserver.com OwaProxy Active
yourmailserver.com PopProxy Active
yourmailserver.com PushNotificationsProxy Active
yourmailserver.com RpsProxy Active
yourmailserver.com RwsProxy Active
yourmailserver.com RpcProxy Active
yourmailserver.com UMCallRouter Active
yourmailserver.com XropProxy Active
yourmailserver.com HttpProxyAvailabilityGroup Active
yourmailserver.com ForwardSyncDaemon Active
yourmailserver.com ProvisioningRps Active
yourmailserver.com MapiProxy Active
yourmailserver.com EdgeTransport Active
yourmailserver.com HighAvailability Active
yourmailserver.com SharedCache Activ
Replace yourmailserver.com with your server host name.
Thanks

Cannot get incoming mail aol account on my IPad IMAP says it's incorrect username or password but ther right

Cannot get incoming mail from my aol account on my iPad imap says incorrect username or password they both right tried hundreds of times

Hello, Rileys128.
Thank you for visiting Apple Support Communities.
I understand that you are unable to receive mail on your iPad. Here is an article I would recommend going through when experiencing this issue with your AOL account. I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/kb/ts3899
Cheers,
Jason H.

Can get incoming mail but cannot send mail

Can get incoming mail but not send mail

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Getting my incoming mail.

Hello, All of a sudden, I no longer can get my email on by iMac. Comes in fine to my iPhone. Something is wrong with my settings, and I don't know what to change to fix it. This whole icloud business has me confused. Is it icloud.com, me.com, mac.com just which do I use when settting it up. Have gone so far as to delete my Mail account all together and set it up newly, but thats ever worse. Is is POP, IMAP??? Help

I understand .mac/.me mail will still come through.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
    •    Server name: imap.mail.me.com
    •    SSL Required: Yes
    •    Port: 993
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
SMTP (outgoing mail server) information:
    •    Server name: smtp.mail.me.com
    •    SSL Required: Yes
    •    Port: 587
    •    SMTP Authentication Required: Yes
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

I use more than one computer to access my four business email accounts. When one computer is on (and mail is open) emails do not get through to the other computers. This is fine, but how do I make one of the other computers the dominant one?

I use more than one computer to access my four business email accounts. When one computer is on (and mail is open) emails do not get through to the other computers. This is fine, but how do I make one of the other computers the dominant one?

I assume these are POP accounts and all computers are set to remove from Server after downloading.
So on the non dominant ones... Mail Preferences>Accounts, highlight an account, Advanced tab, uncheck remove from Server, just have the main dominant one remove from server.
Or get/setup IMAP accounts.

Getting "Error in sieve filter" message with each incoming mail and cannot recieve or send mail to or from iCloud account apart from Apple emails!! Please help!

Since approx 7am GMT I've been getting "Error in sieve filter" message with each incoming mail, worse though, since about 12 noon I cannot recieve or send mail to or from my iCloud account apart from I've been getting emails from Apple (ie I've just received a welcome one from Apple Support Communities...)!! I've had this account for years, never had a problem - it can't be the OSX Mail server because the problem is the same when I log directly into iCloud. I've tried sending emails from my Hotmail account to my iCloud account (a .mac) and just get undeliverable messages back. I'm really in the s**t now at work. : ( I just set up a Smart TV yesterday with a wireless dongle - that's the only thing I've done out of the ordinary. I've spoken to Sky who are my ISP and they say all's fine with them (although the router kept kicking my off the internet this morning which was strange...). Router seems fine now though. I'm really hoping someone here can help!!
Many thanks!!

Do you think once Apple sort this out I'll get my missing emails back?

No POP3 incoming mail getting through to Thunderbi...

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