No Power Key - How To Identify Model - In Chinese!

My wife has a Nokia Lumia 710. We think. She's got it all set up in Chinese. Left it with me to fix. The problem is she can't sent text messages. I can't read Chinese.
When I go to trouble shoot I download the manual and straightaway find much mention of the 'power key' at the top of the machine. This one has no such key. This one has a little round hole and then a sort of mini usb and then a larger hole.
Seems to me it must be something other than a nokia 710 but I don't know how to find out what it is. It certainly looks like one in every other respect.
And I need to be able to switch it to English.
I can't even get it to keep a display on for any length of time. There's a sort of green upside down 'U' at the bottom on the left and a red one on the right. Pressing those gets me a display with a white box at the bottom (with some chinese writing in it) and pressing that gets me a display with eight icons and a list at top with 1. Virgin Mobile and 2. Sim written there.
What is this phone?
How can I put it in English so's I can come to grips with it?
How to fix this won't send text problem?
Solved!
Go to Solution.

That's *#06# and *#0000#
And Nokia Suite is for your PC, not the phone, It will tell you what phone you connect to the PC using a USB cable when you do..
Your phone is a C2-03 or a C2-06, not a Lumia 710, here's the user manual.
If the phone is not yet setup try dialling *#7370# followed by (if asked for) security code 12345
This will reset the phone to defaults erasing all user data and if Chinese is not the default language it generally goes to English. You can also go to settings (MENU-> cogwheel icon) and try options there to find the language settings.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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No Power Key - How To Identify Model - In Chinese!

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