No power on Socket 754 K8N Neo Platinum 7030-010

Hi, all -
I've stripped the system down to just:
Neo Platinum part MSI-7030-010
AMD Athlon 64 3400+ (Socket 754) - retail, so original AMD HSF
512MB Corsair XMS PC3200 - half of an original 1gb TwinX pair
Dual 74gb WD Raptors in Raid 0, but tested with them detached.
Lite-on DVD burner (I misremember the model), but tested with it detached.
MSI Fx5500 AGP vid card, but tested with it pulled out.
No overclocking at all.
Standard PS2 Mouse and KB, though I also yanked those and tested with no better results.
This is sitting in a case that came with a QMax 330W psu:
+3.3 - 28A
+5 - 35A
+12 - 16A
+5VSB - 2A
-5V - 0.3A
-12V - 0.8A
"+5/+3.3 total 200W max"
"+5/+3.3/+12 total 330W max"
The whole system has been working juuuust fine since last August.
I built the rig for a friend, so here's their story - it suddenly started making a funny noise (thought to be PSU?) and the top of the case (above the PSU) was hot to the touch. Powered down and went to dinner. Later, it will not power up. You push the button, and there's NOTHING. No clicks, no temporary fan whirs, nothing. You could hear a pin drop.
I tested the PSU as far as starting it up, and it does start, but I don't have the equipment to test it for voltages. I tested the mobo as far as shorting out the power switch jumper with a screwdriver, and NOTHING. I also plugged in another psu that I had sitting around, with the same results. I was able to get the 2nd PSU to start while still plugged into the mobo, and the "D-Link 2" LEDs start at 4 red, and stay at 4 red.
My biggest clue is that manually shorting the power switch jumper on the mobo does nothing. I have entered an RMA request to MSI, but if anyone else has any thoughts, I'd love to hear them.
Thanks!
Rob

Thanks for the resource!
Two others I've read claim that I need no more than 300W under full load. I'll have them replace the PSU anyway.
MSI approved the mobo RMA, though, and I just disassembled the machine. Turns out that the stock AMD HSF - the one that came with the CPU - which I attached with the heatsink goo that came with the CPU - has cemented itself to the CPU. I "gently" pried the hsf out of the socket and it took the CPU with it!
I can't get the CPU off of the heatsink without some serious work.
Has anyone run into THAT one before?

Similar Messages

Socket 754 K8N Neo Platinum

Guys I need your help.... dudes it's been a rough night. Last night I ran the MSI Update program and it found a new BIOS for my Socket 754 MSI-7030 MSI K8N Neo Platinum. So I installed 1.90 and rebooted, well tried to. The shutdown was ok and the reboot consisted of the drive lights going on, drives whirring, and then going off. That was it.
I reset, the same thing happened; I cycled the power the same thing happened. I went to bed deciding I would crawl around looking for the CMOS reset jumpers in the morning. I couldn't sleep so I got my pocket PC and did some searching and found some similar problems on the web.
I got up and hard reset the BIOS. It started and I could get as far as the BIOS but not boot Windoze. I reset BIOS to defaults, no joy. I turned some extras off like USB storage support, no joy. Eventually I remembered someone on the forums saying that he changed his memory to 333 bus speed from 400 and it boots for him (he also has Corsair memory). So I did this and now I am booted into WINDOWS!
I tried to flash the BIOS to the 1.50 version (I have no floppy drive so I use the MSI version of Winflash) it errored half way through :-( So I tried to run the updater and try to install 1.90 again so that the reboot wont bork my PC with half a BIOS. The flash is very slow then I get a verify error at 2%.
I am now worried, very worried. I don't want to shutdown the PC
Heeeellllppp!!!!
Fairy
Athlon 64 3200+ 2.2GHz 512k/
2x512Mb Corsair 3200XL/MSI K8N Platinum/
XFX 6800GT/Audigy 2 ZS/
Diamondmax 10 SATA 300Gb 16Mb Cache/Diamondplus 9 SATA 160Gb 8Mb Cache/
Sharp LL-172G-B 17" TFT

Hi
Sorry to hear that you rebooted, but this can hopefully be a good thing for us two guys stuck with our systems on...
Can you please try a bios rescue floppy disc? As far as I have read, this is simply just a bootable DOS disk with the award
flash utility and the MSI bios added to the autoexec.bat file. Apparently the bootblock in your bios will try to boot your
floppy disk, and will run the flash command in the autoexec.bat file and will flash the bios. You wont be able to see anything
on screen, but you should see the floppy disk reading.
Official details of how to do this are in this forum sticky:
https://forum-en.msi.com/index.php?topic=81017.0
It has links to bootable floppy images, and links to procedures.
Please let us know if this worked, and the exact procedure you used, we would be very grateful
Jooppy

BIOS 2.1 K8N Neo Platinum 7030

What about the latest BIOS 2.1 K8N Neo Platinum (7030) ? Is it safe to upgrade or should i stay at 1.7 (that really works great) ?

If 1.7 is working for you I'd suggest staying with it. (Always a good idea even if the new bios is stable).
I had problems overclocking with V2.1 (the ide initialisation hangs) and many others have complained about problems with more than one stick of mem.

K8N Neo Platinum 7030 Problem

I have a K8N Neo Platinum and as of the past week my computer has been acting really strange. I has had random lockups that at first made me think it was the video card. That wasn't the case. I tried a different power supply and that didnt help. So I decided to take everything out of my computer. I had everything unplugged from the motherboard power, ide cables, etc. I noticed as I was taking everything out that I felt like I was getting shocked by my case but I don't know how because I had no power supply in my computer and all the cards, processor, memory were taken out. When I took the mb out i didn't feel the shock anymore, but when I put the mb back in the case and hooked the power supply back up to it I did. I even vacuumed out the case totally removing all dust and dirt. Am I missing something here? HELP lol

thanks for replying glenn after 2 days of hunting i can now say
90% sure the whining is from the powersupply
using my advanced hearing device i found a flaw in its design. before i would put it near psu but not hear the whine from there. well it occured to me to tilt it ever so slightly (tip from radio broacasting in college) to let the noise in but block any wind from crossing the end of my tube. and ch ching finally from the rear of the psu is where it is loudest.
ive owned 3 enermax and theyve been the best psu ive ever owned. but this weekend im swap it with my other and see if it still happens. it will probably take 2 hours total do it which is why ive put it off this long. ive tried bumping the wires around even though its a full size chieftech with all my watercooling gear its almost impossible to not have the wires overlap each other at least a few times. but with the moving around i did do it didnt help.

HELP! K8n Neo Platinum (7030) 2.10 Bios -- CPU overheating

AAAAAH Someone help me!!
I just downloaded the MSI Liveupdate program, and Updated my Bios from 1.7 to 2.10.
With Bios version 1.7 I was running my AMD 64 3200+ at solid 35-55 degrees (min to max)
Now with this new bios version, my CPU runs at 57-72 degrees (min-max) !!!!!!
HOLY CRAP -- this processor is not even rated to run at temperatures above 70 degrees Celsius!!
I'm in the danger zone as I type out this message to you guys, and I'm worried I'll reduce the shelf life of my processor.
CAN ANYONE HELP ME??? I've tried changing All the settings around in the bios, I've even set the processor down to about 1.8 ghz, and it's still running at temperatures above 55 degrees...
From what I understand there is no way of removing a bios flash, is that correct? Am I stuck with this crappy 2.10 bios flash?
What can I do? Please dear god... help me.

Ok answers to your questions:
My board is a MSI-7030 (K8N Neo Platinum) And Originally I flashed the bios from 1.7 to 2.1 Via Liveupdate (MSI Live Monitor & Live Update 3)
- I read your faq on how to manually rollback the bios, and i rolled back to version 1.9 (which I had never had before)
and that did not seem to work. My temp is still at 68-72 C -- even in the bios.
A few questions I need to ask now:
1) Is the next step is to revert back to 1.8? Then if that doesn't work, back to my original 1.7?
-- also, 2) Who is Syar? Where can I get his version of the bios? --
Finally: 3) What is the CMOS battery? I know what the Jumper is, but I'm not sure what the battery is...
Is that the circular battery that's next to the BIOS Jumper? (maybe a picture would help..)
Thanks for all the responses so far! you guys are saving me from having a major emotional breakdown here.. I thought I was going to have to buy a new mobo.
I'll check back here on the forums in a few hours to see if anyone has responded,
(p.s. TY SO MUCH for caring enough to help a fellow hardware enthusiast!!! )

Severe Problems with BIOS v1.9 for K8N Neo Platinum (7030)

I updated to the new BIOS and nothing but crashes, so I tried to go back to 1.7, because everything was working fine with 1.7 and now, the BIOS is asking for a password, and I never setup a password in the BIOS. What the heck, now I have a $1000 (US) paper weight, thanks alot for the buggy BIOS update, now you can send me a new motherboard!!!
**Edit** Well I found a work around, went back to BIOS 1.5 for now until I can get 1.7 to work again, 1.8 and 1.9 are screwed up beyond belief, you can't set any overclocking features, RAM timings are messed, there is no choice for 1T/2T, currently I'm running at SPD on the DRAM and stock on all the CPU functions. I would really like if someone could test these BIOS versions before putting them up so stupid people like me update them. Also, leaving more choices than one BIOS update in MSI LiveUpdate would be nice, because flashing via the floppy drive is a pain in the butt, lucky I have an extra computer to use.**End Edit**

Do a floppy drive flash with the correct switches. Go back to the last bios that worked properly or try Pinochio's bios which a lot of people like. Liveupdate will mess up your bios. So can winflash if you do not use it correctly.
https://forum-en.msi.com/index.php?topic=81017.0
https://forum-en.msi.com/index.php?topic=86257.msg617198#msg617198
After you have read about it, do this using the correct flash utilty file name and the correct bios file name
"DOS floppy flash shall be performed with :
awfl833d.exe w7030nms.180 /py /sn /wb /cc /cd /cp /f /e
(Replace biosfilename with appropriate version for Neo1/neo2 etc , switches remain the same )
After flash is complete :
TURN OFF PSU (don't restart) wait 15 seconds
Turn on again , press the power button .
Enter BIOS and load optimized defaults (NO OTHER CHANGES) , save + exit
Boot the system again with the floppy in the drive to let the DMI pool build and update itself .
Good luck.

K8N Neo Platinum 7030 blue screening/loading to black

Running: athlon64 3200+, 1x 512mb crucial 333 1x 256mb crucial 333, nvidia gforce 6800
My computer worked fine for many months, and even though I didn't install anything recently, it started freezing and blue screening, then loading to a black screen. The first time it happened I was playing a video game, then I restarted and it did it again when I was playing the video game. After a day or two it stopped loading to black screen, and it loaded successfully. But whenever I tried to play a game it blue screened.
Then I reformatted, and when I was re-installing norton, it blue screened again, then it loaded to a black screen again.
Thanks for your help in advance

It would help to know a little more about your system setup, however I would agree that you should try memtest first. You should also try to get another 512MB stick to match your other one. Generally (from what I've learned and heard) RAM likes to be matched in pairs that are as identical as possible. One of my other thoughts is maybe your HD is overheating? Feel your HD when your systems starts bluescreening. If it feels kind of hot to the touch (like fairly hot compared to your processor) then that could be a problem. My HDs were overheating and I could never figure out why my computer kept crashing until I felt the HDs, moved them to a better position, and placed a fan in front of them. Also, do you have all of the latest drivers for your equipment? Check your event log and see if it tells you whether the error was from a driver. If it is from a driver, then just uninstall the piece of hardware and reinstall the latest drivers.
Those are my first thoughts. Good Luck.

K8N NEO PLATINUM AND 3700+ CPU

hi there can anyone help me with my problem,
i have a 754 k8n neo platinum mobo with a 3400+ cpu and i wanted to upgrade my cpu
to 3700+ cpu that i received as a gift.the problems is the pc wont post or boot with the 3700+
installed so i thought it was the bios so i updated it using live update but still no post
or boot but keep getting the beep code.bios version now 2.1.
cheers mark.
MSI K8N NEO PLATINUM.
AMD 64 3400+ CPU.
2GB CORSAIR PC3200 MEM.
MSI NX 6800GT TD 256.
WIN XP-PRO SP1.
HITACHI DESKSTAR 250GB HDD.

Er... This might sound a bit silly but -
Is your video card power plugged in?
I replaced my CPU about 6 weeks ago & I was getting beep & no post and I was tearing my hair out trying to figure out what was wrong... After much "weeping, wailing & gnashing of teeth" I came to find out that my power molex on my 6800 wasn't connected.
Plugged it in & I was in business.

K8n Neo Platinum non-booting SATA RAID setup question

I've spent several hours searching an reading trying to find out how to setup a non-bootable SATA RAID. All I can seem to find are posts about bootable installs using F6 and the drivers on a floppy.
I have setup the disks in the bios an defined the array an everything checks out. But when I boot back to WindowsXP it only sees 2 drives that it cannot find drivers for even if I point it to the correct Nvidia directory. I attempted to just reinstall the drivers but that caused a Bluescreen from a corrupt driver file that I then had to go into the repair console to copy from a floppy.
The manual an a couple of posts here say that I should go into Admin Tools-> Disk Management an it will then popup a wizard. But I'm not getting that far.
I currently have the disks on SATA 1 and 2 but will move them tonite because I've read its better for them to be on 3 and 4.
This is on a K8N Neo Platinum 7030 on Windows XP SP2. If anyone could help or just point me to where I can find help it would be greatly appreciated.

When the raid controller is enabled in bios and you start windows you can install the nvidia raid driver
from within windows .
Use the add hardware wizard from control panel .
Start the add-hw wizard .
Yes i have connected the hw - next .
Add a new hw device (bottom of the list ) -next .
Install the hw that i select manually from a list - next .
Select scsi/raid controller - next .
Choose have disk .
Then browse for the location of the nvraid.inf file

K8N Neo Platinum, NO POST

I have 2 known good Athlon 64 3400+ CPUs.
CPU#1 is a ClawHammer SH7-C0
CPU#2 is a NewCastle DH7-CG
The problem is as follows:
CPU#1 works and is stable on the board, (MSI K8N Neo Platinum, 7030)
CPU#2 will not POST on the same board, D-Bracket gives all reds except from #3, according to the manual this is 'Initializing Keyboard Controller'.
And the speaker gives 1 long beep, follow by a pause (Indicating RAM error, RAM is known good, and tried with different sticks too)
Since CPU#1 worked on the board, i figured CPU#2 must be broked, so i RMA it, and it returned with 'No errors'.
I have tried most everything known to man:
Reseat the CPU, RAM, *
Boot with the board out of the case
Update bios (Have latest, 1.6)
Reset bios by JBAT and remove battery
New and different RAM
You name it, i've tried it.
Except for RMA the board, could the board really be broked? It works with the ClawHammer...
I'm going nuts.

I've got the same motherboard running with a Newcastle. The only difference between you Newcastle and Clawhammer would be the level 2 cache. That isn't going to have any effect on the cpu working in your system. You cleared the bios so the bios should automatically detect the level 2 cache on the new cpu. I use bios 1.5 on mine. The 1.6 bios is very new. It is only supposed to effect cpu identification, but with a new bios who knows. Did you try the 1.5 bios that's been out a while and is well tested? I don't believe it's the motherboard or it wouldn't work with the clawhammer. Who tested that Newcastle and said it was good? I wonder if they really tested it in a live system? Bad cpu gets my bet.

Bios from my Msi k8n Neo Platinum (socket 754)

Wich is the last beta bios from my Msi k8n Neo Platinum (socket 754) ?
And where download?
Thanks

A thread here , from when 1.56 appeared:
MSI K8N Neo Plat Beta Bios 1.56
and when 1.55 appeared:
New Bios For MSI K8N Neo Platinum [ 1.55]
Seems to me that the 1.5x series were focused on chipset timings and ram .
Another thing is that i can boot from a usb pen with this one .(never got it to work with others) .
Beta bioses don't come with a changelog , they leak out . So any complete
list of changes is not possible to provide.

K8N Neo Platinum 754 1t/2t

Hey guys,
This may have been answered, but on a K8N Neo Platinum 754 with 3200+ Athlon, how do I access my 1T/2T Ram timings? Also, is the BIOS fixed yet (1.5) for this motherboard, or do you know where a beta can be found without the bugs, suchs as non adjustable HyperTrans speeds and unstable system performace. Thanks all!!!
BJ
Athlon 64 3200+ , MSI K8N Neo Platinum, 160gb SATA Hard Drive, 160gb USB External HD, 1gb PNY PC4000 DDR500 Memory modules (w/LEDs), PNY Geforce 6800 Ultra 256mb, Creative Audigy 2 ZS, ATI HDTV Wonder, Ultra X Connect 500W Power Supply

True, after 2 dead msi neo fsr boards i finally decided to go for a platinum board wich turned out great
Just love my mobo & ram ^^

K8N Neo Platinum, USB devices keep losing power

I have a K8N Neo Platinum with a 3000+ AMD 64 chip...
I have a USB problem whereby my wireless USB adaptor just keeps losing power, when I look at the adaptor itself all the power has gone and no lights are on. Unplugging the device and re-inserting it does not get any response from windows. Also, after this has happened, my other USB devices (ie mouse) continue to work fine UNLESS I unplug them and re-insert them. If I do this they also will not power back up. I've tried various adaptors from Netgear and alll of them have the same problems, its like they are causing the USB on my system to fail.
This happens with both the motherboard rear ports and the case front ports and is really driving me mad. Running XP Pro SP 2
I have this problem a couple years ago, and now I've gone back to using the same machine after a reformat the same is happening again. I've installed the latest nFoce drivers and in device management I've turned OFF power management for the USB Root Hubs but it's still happening.
Any ideas?

Check to see if there is a wire running from your Front USB ports to the #10 slot of your USB block which connects to the motherboard header.
USB connector block layout which corresponds to the pin layout on boards with the Intel spec for USB. Do not cut the pin on the MOBO. You are removing/cutting the wire to the connector block from the case.
2 4 6 8 10(this wire, #10, not needed)
1 3 5 7 9(filled/key)
If you find a wire leading to the #10 spot on the block, remove that wire. My block has tabs so that you can pull the wire out, or you could snip/cut the wire leading to that position--if you cut the wire, be careful to cut the correct one and cut it in such a way that it may be repaired if you make a mistake. Make sure you wrap the wire, the exposed end/s, you remove/cut with electrical tape so as not to accidentally cause a short. I actually folded the wire back and wrapped it.
2 posts to read--Here and Here.
This seems to be a common issue involving many different case manufacturers. I don't know how it applies to other MOBO manufacturers, but in these forums it is not limited to a specific MSI model or supported chipset(Intel or AMD).

K8N Neo Platinum Mysterious Power off

well to start off i here is the info on my PSU:
-MSI K8N Platinum (MS-7030) ver:1 (Never overclocked)
-AMD Athlon 64 3000+ (Never overclocked)
-2x 512MB PC3200 DDR400 Generic Memory (Never overclocked)
-ATI Radeon x850 XT Platinum (Never overclocked)
-1x Maxtor 80GB SATA HDD
-1x Panasonic 16x DL DVD Burner
-1x Samsung 16x DVD ROM Drive
now on to the problem....
i have had this system running for the past week and things have not been right from the get go. first i had to deal with a faulty HDD from seagate now my motherboard has learned how to click off with out the slightest provocation. i can't figure it out. it is in the middle of the night. my PC is open on my desk and while i am playing HL2 the computer will just *click* and everything goes black, the HDD heads click to a stop, the fans halt, the monitor goes black, and the power LED just sits there taunting me with a steady heartbeat of 3 secs on and 3 secs off over and over. BAAAAAA.... so i reach for the power button and give it a somewhat satisfying click only to become more angry to the fact that nothing happens; so being the elite technical support person i am i try the button again but to no avail . now i am loosing it and as my blood pressure begins to rise i angrily shut off my UPS with a vengeful CA-CHUNK of the main switch. thinking that my worst fears are over and that i was dreaming i look up at the once vibrant and pulsing LED waiting for it to go out only to find that the light kept pulsing for some time until it died in blackness. feeling that revenge was complete i flip on the UPS and then press the power button to see that my motherboard is now back to life and completely fine. so i go on my merry way fragging and winning the realms of city 17 only to have the same horrid story repeat itself once again .
i can turn on my computer just fine after cutting the power however the frequency of this event does not permit any educated guess as to its future occurrences. it is needless to say erratic and still aggravating. is there anything that can be done to same my precious gaming rig? thanks in advance,
-Mr. Burrito Man

Quote from: EdwinGF on 23-September-05, 04:51:49
Hi,
It looks indeed as a PSU problem. I had a similar problem with an MSI KT3 Ultra ARU. In that particular case, the PSU,
which claimed to to be a 480 Watt PSU, was a very poor one, which could not even reach 320 Watt...
is there a way i could test my PSU in for this?
Quote from: EdwinGF on 23-September-05, 04:51:49
...The symptoms were the same you're having on your K8N Neo Platinum. Once we tried with a more decent and powerful
PSU, a Cooler Master® RealPower 550 PSU we use for testing purposes only. The computer didn't shut of again during a
3 Day Continous Test, we conduct for such problems...
yeah my PC never lasts over 1 day and that has only happened once.
Quote from: EdwinGF on 23-September-05, 04:51:49
After that, we installed a new CoolerMaster® RealPower 550 PSU, on that computer , and tested the computer again for three
more days. Since then that computer has never shut down without warning.
Now the questions are:
* Have you tried another PSU ?
* If so, does it do the same thing?
not yet but i definitely will now. *sigh* i as hoping this would be something non-expensive. baa
let you know tomorrow or the next day...
Quote from: EdwinGF on 23-September-05, 04:51:49
If not, give it a try, in most cases it may solve the problem. If the problem persist, please come back and let us know.
By the way, one more thing: Is your RAM ok ?, Have you mixed different speed sticks ?
Good luck
nope nope both sticks are the same. i am planning to switch out the memory for my high performance OCZ sticks but i didn't want them to get damaged in the cross fire. i have done some extensive memory tests for these sticks that i have had in there now and they come clean every time. more in a day or so. thanks again,
-Mr. Burrito Man

K8N Neo Platinum 754 Rocks!

Just replaced my K8T Neo with the K8N Neo Platinum. This board rocks! Running 6-3-3-2 1T with Corsair Twinx C2Pros w/LEDS(2 x 512 Meg) @ 11 x 228 in Slots 1 and 3. MSI Rocks!
Very Happy K8N Platinum Owner,
Psygnosi

True, after 2 dead msi neo fsr boards i finally decided to go for a platinum board wich turned out great
Just love my mobo & ram ^^

No power on Socket 754 K8N Neo Platinum 7030-010

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