No presence icons are shown in SharePoint 2010 portal

I have had a trouble with Lync 2013 and SharePoint 2010;though I can see the colored presence orbs in both Outlook 2010 (Exchange Serrver 2010 ) and Lync Client 2010 (Lync Server 2013 Enterprise),no orbs are shown in SharePoint Server 2010 portal
All servers are built in one resource domain, but exchange,lync and SPP accounts are authenticated through one account domain. A login account is related to another one (resource domain) with SID.
If you have any information, please advice.
Best Regards,

Hi maitai007,
If the Microsoft Lync 2010 or Lync 2013 client is not running, or if no user is signed in, the presence status is not available in SharePoint. Make sure that the user is signed in to Lync and that presence is working correctly in the Lync client.
Click the link below for more information.
Lync presence is unavailable or missing in SharePoint sites
http://support.microsoft.com/kb/2813701
Best regards,
Eric

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