No Preview Displaying with Custom Templates in 2013

We have deployed custom PowerPoint and word templates using the instructions in Deploy custom templates in Office 2010.<o:p></o:p>
In 2010, they seem to be working perfectly fine. When you select File - New there is a <companyname> folder next to Featured folder and when you click on it you can see 3 thumbnail images
of the custom templates. When you click each thumbnail it presents the appropriate preview image that are specified in the XML file. <o:p></o:p>
In PowerPoint 2013, you can see the thumbnail image but the Preview is blank. I have attempted to use both .png and .jpg files as well as saving the template as .pptx and .potx. The .pptx seems
to work the best as the .potx seem to just give a spinning wheel in the preview window. In Word 2013 there is no preview comes up at all - it just creates the new file. You can still create a new file using the template. <o:p></o:p>
We are using the Group Policy to deploy the templates to all users. The Registry settings appear to be correct and I have tried some suggestions in the forum without any change. <o:p></o:p>
Is there a different way to deploy them to 2013 users.
Any ideas??
Diana

Hi,
Just tried this on my desktop, issue also repro’s on my Office 2013, but everything looks OK for Office 2010.
Since we did this with the instruction specified for Office 2010, there might be some updates on below code for 2013 version of Office in
XML configuration file which used to create thumbnail and preview files:
<o:preview filename="1big.gif" source=<path> />.
The bad news is we cannot find any descriptions/documentations on the internet about this for Office 2013 currently. We might still need to wait to see if Microsoft will publish any technical articles on this to guide
user on how to make it on Office 2013.

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