No print from Windows 7 or 8.1 Desktop and Officejet Pro 476dw MFP

This printer is just over one year old!! I cannot get a printout from the printer whether using my Windows 7 laptop or my Windows 8.1 desktop, Both are connected wirelessly to the printer. The status says it is printing when the job is sent, but no paper is picked up or comes out of the printer. I have tried both trays as the default but nothing happens. When I try to Reset to Factory Default it says I'm restricted by my Administrator.How can I force reset to Factory default. Maybe that will cause the paper to advance out of the tray. Help!! Please

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No print from Windows 7 Desktop and Officejet Pro 8610

I purchased and installed a new Officejet Pro 8610 about a month ago. My desktop computer is an HP Windows 7 unit. The printer is setup wireless. Up until a few days ago, everything has run fine, but now I cannot print anything from my desktop computer. Printing from my MacBook laptop works fine. Printing from my iphone is fine. Scanning to the desktop computer is fine. Webprinting is fine. The printer icon has a nice green checkmark in the devices folder. I have run the HP Print and Scan Doctor, which claims to fix a port issue, but does not resolve the problem. I have use windows to troubleshoot the connection, which claims to make the printer available to my homegroup, but it does not resolve the problem. I tried changing the security settings for the spooler. Did not resolve the problem. I cannot manually stop and star the spooler via dos prompt. Says system 5 error, access denied. This is maddening. I got rid of my old printer (which reliably printed from the desktop) so that I could have wireless printing capability, and now I have wireless capability but cannot print from my desktop. Aaaaggghhhhhh!!!!

Hey , Thanks for getting back to me regarding this issue. At this time I am going to have you load an alternate Officejet driver on your product. Because the network connection is fine, and scanning is still fine I do not believe that the issue that you're experiencing is connectivity or software related. This alternate driver I am going to have you load will operate the exact same way as the Officejet Pro 8610 e-All-in-One Printer driver. Therefore, you will not lose any functionality by performing this fix. Please try the steps below. Step 1: Clear Temp Files: Click on your Start menu
In the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboard
When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
Close the Temp folder once it is emptied
Right click the Recycling Bin on your desktop and select Empty Recycling BinPlease proceed to the next step.
Step 2: Load Alternate Driver: Please click here to download the Officejet driver Once the download is complete you may get a prompt to Run the download. If you see the Run prompt, please allow it to Run.An extraction should now occur. Once the extraction is complete an installation window may pop open. Please close any install windows. You do not want to run an installation. Next, click on your Start menu. In the 'search programs and files' box type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. It should include files that say OJ860At the top of this folder you will see a file path bar. It may show something like 'Computer- Local Disk C - Users - AppData - Local - Temp - 7z . . . ' Left click on the right hand side of this file path bar at the top. The file path should now highlight.Right click on the highlighted file path and select CopyClose the Temp folderClick on your Start menuSelect Devices and PrintersRight click on you HP Officejet 8610 Left click on Printer PropertiesLeft click on the Advanced tabLeft click on New DriverWhen the New Driver window opens please hit 'Next' until you see a list of Manufacturers and Printers Click on the 'Have Disk' button on the bottom rightWhen the 'Install from Disk' window opens, simply right click on the file path bar and 'Paste' in the file path we previously copied.Click OKWhen prompted choose the HP Officejet 8600 Printer and click 'Next' until the Add Driver window closesUnder Printer Properties select Apply, but don't hit OKSelect the General tabRename your printer back to HP Officejet Pro 8610 Hit OK Now that the alternate Officejet driver has been loaded, please test printing to confirm if the printing issue has been resolved. Please let me know if the steps I've provided resolve your printing issue. Good luck!

How do I print from my htc rezound phone to my hp officejet pro prinmter?

I hhave a new htc rezound smart phone and am tryhing to set it ujp so I can print to my hp officejet pro 8600 series.
I have the printer on the wireless network, with no security configujred untiol I get the Rezound to work.
Can you give me a site, or a link to instructions on how to set it up? I have tried the hp eprint app but it won;t work, saying myh printer is not listed in the authorized printers available.
'Help....

Hello mecammack,
You can find what you are looking for here. If you need any more help, let me know.
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Is it possible to print from Windows 8.1 to a printer connected to the USB port on an Airport Express?

Is it possible to print from Windows 8.1 to a printer connected to the USB port on an Airport Express?
a) HP printer with USB port only (no ethernet port) connected to Airport Express
b) No issue printing from Macs
Tests
1) Installed Bonjour 2 - does not find printer (now uninstalled)
2) Bonjour 3 is listed in programs but no way to access
3) Using TCPIP address (and no Bonjour) gives 'Unsupported Personality' error when printing test page
Regards
Richard
p.s. why are all Windows 8.1 questios n the forum 'Locked' with no reply?

This is possible, but not with Bonjour or any other fixes. It is just a printer set up based on the Port name of the Airport, 10.0.1.1.
I found the answer on YouTube, Title: Windows Printing For Apple AirPort Extreme without Bonjour Wireless wifi.

I can no longer print from windows pc via mac/time machine in lion. Does anyone know why, I can no longer print from windows pc via mac/time machine in lion. Does anyone know why

I can no longer print from windows pc via mac/time machine in lion. Does anyone know why or how to fix? I have print sharing ticked and printer is HP laser jest 2550.

I finally found a log file... unfortunately, it doesn't help me figure out what's wrong... but maybe it will mean something to one of you?
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding start banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding job file of type application/postscript.
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding end banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Queued on "SUTTER_WG" by "kristophermiller".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstoappleps (PID 335)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 336)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/rastertoepson (PID 338)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started backend /usr/libexec/cups/backend/smb (PID 339)
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster unsupported colorSpace: colorSpace = -1, colorOrder =1, bitsPerColor = 1
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster: got an error from cupsRasterInterpretPPD
E [10/Dec/2007:20:23:36 -0500] [Job 11] No pages found!
E [10/Dec/2007:20:23:36 -0500] PID 338 (/usr/libexec/cups/filter/rastertoepson) stopped with status 1!
I [10/Dec/2007:20:23:36 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [10/Dec/2007:20:23:36 -0500] [Job 11] Job stopped due to filter errors.

Can't print from Windows Explorer

After installing the "HP Officejet Pro 8600 e-All-in-One Printer - N911a", on a Windows 7 64-bit PC, that is Ethernet connected, I get the following error message:
Script Error
An error has occurred in the script on this page.
Line: 2061
Char: 1
Error: Invalid procedure call or argument
Code: 0
URL: res://ieframe.dll/preview.js
When I try to print from Windows Explorer; however, I can print from other applications such as Word and Quicken OK, and I can print from Explorer OK from a Windows XP PC. Anyone have any suggestions?

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
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Can't print from Windows XP

I'm a new Mac user with a MacBook Pro, and found I needed to run Windows for a couple of applications so installed Parallels. All applications run fine, except printing from Windows. Have a Canon Pixma MP480 printer at home, and an HP Deskjet at the office. Both print fine from Mac, but no luck from Windows at all. I've tried to troubleshoot the configuration in Parallels, and everything seems set up correctly as far as I can tell (I'm not very tech oriented, though). I have the feeling that there is something very basic that I have missed. Anyone have thoughts on what it might be?

Please post Parallels related questions on the Parallels forums as Apple discussions only provide support for Apple products:
http://forums.parallels.com

Can't print from Windows to Mac

I've always had trouble printing to a printer attached to my Mac from Windows. Bonjour used to see the printer, but I could only occasionally actually print. For a while everything but PDFs worked, then even text stopped. As a last resort I tried the "reset printing system" option in System Preferences and then re-added the printer, but now Bonjour doesn't see it at all. I can browse to it via SMB at \\macname\printername, but all I can do is print a test page as Administrator. Regular print jobs and non-admin test pages just disappear - not in the queue on either client or server. Setting it up as an IPP printer instead didn't help.
I'm at the end of my rope here, and any troubleshooting tips are welcome. I'm an IT guy, so technical details are very welcome: TCP ports to check for listeners on, services to look for, registry settings on the Windows end, anything.
Details:
Server:
Mac OS X 10.6.2
HP Photosmart D7560 printer connected via USB using HP Photosmart driver
Clients:
Windows XP, Windows Vista (32-bit), Windows 7 (32-bit and 64-bit)
All on the same LAN (wireless), no trouble with TCP/IP connectivity (can ssh into the Mac from the Windows boxes, etc). Both Windows Firewall and UAC are turned off on the Vista/7 boxes, guest access is enabled on the Mac in Sharing preferences...
Any help welcome.
Thanks!

I followed the instructions at http://www.ifelix.co.uk/tech/3012.html and am having the same issue. Whether setting up manually or using Bonjour, it seems that you have to select an Apple Driver. The problem is that the Windows 7 does not provide Apple drivers. Luckily, I have an old XP installation CD so I can access the printer drivers I need, but because I already installed the printer drivers from my printers CD Windows will automatically install with that driver, not giving me the "have disk" option.
So I tried to install with Bonjour again, which allowed me to pull up the drivers from teh XP installation disk, but then gave me an error that I didn't have permissions to install the selected printer.
So I deleted the Canon driver for my printer from Windows 7 and went through the process described at http://www.ifelix.co.uk/tech/3012.html again. This time I was able to select the Apple Color Laserwriter printer from the XP installation CD, but I got an error message saying that Windows was unable to find an appropriate driver.
At this point, after a couple hours trying to do a simple file share, which should only take 30 seconds, I'm giving up being able to print to a printer connected to a mac from my Windows 7 laptop. Now I have to open files on the mac from the network file share to print.
Mixed having both Macs and Windows machines on the same network is a recipe for a headache.

Can't print from Windows....

Using Windows 7 over Parallels Desktop, I can't print from Windows applications....
The driver was download, but Windows keep asking to connect printer.

Hi,
since Parallels is not an Apple product it would be better to ask such questions in the Parallels support forum.
Nonetheless:
using Printers: http://kb.parallels.com/en/4990
Regards
Stefan

[solved]printing from Windows 7 to ArchLinux server.

I have read https://wiki.archlinux.org/index.php/CU … er_sharing
but cannot recognizing my printer from Windows 7 machine. I have added the workgroup in smb.conf but i don't know if should i put the password and where, i can go from w7 to archLinuxhost:631 and send a test page to print, but i cannot add to w7 the printer.
Last edited by fpilee (2012-11-14 13:09:01)

solved follow the steps from https://wiki.archlinux.org/index.php/CU … er_sharing
then go to localhost:631 and share the printer,
next go to the w7 machine and browse in the navigator archLinuxMachineIP:631 and copy the URL for the printer in printers tabs,
then add on w7 this url and select the driver.
you have to add a address reservation in your router to the machine with the printer,
Last edited by fpilee (2012-11-14 13:11:17)

Printing from Windows XP - indirect connection to printer

I'm trying to print from Windows XP/Boot Camp from my MB Pro. When I print from OSX, I use the printer sharing option and print through my roommate's Mac which is directly connected to the printer (Epson).
In browsing the threads on this issue, I have yet to see one that addresses an indirect connection to the printer.
Any help would be appreciated.
(Apologies if I'm posting on the wrong section of this forum.)

I used Bonjour for Windows available from here;
http://www.apple.com/support/downloads/bonjourforwindows.html
Set it up and printing is a breeze.
Good luck.

Print from Windows Explorer Right Click (Adobe Reader X, WinXP)

When I right click on a batch of PDF files in Windows Exploer (WinXP) and click "Print" Reader used to print them all to
my default printer. With Reader X windows waits patiently for me to close Reader before printing each file.

Take a look at: http://forums.adobe.com/thread/797804?tstart=0
Date: Wed, 16 Mar 2011 08:49:08 -0600
From: [email protected]
To: [email protected]
Subject: Print from Windows Explorer Right Click (Adobe Reader X, WinXP)
I am also getting exactly the same problem, highlighting multiple pdf files right clicking and choosing "print" prints the first document, fails to close the adobe x window and sits there patiently untill it's manualy closed and then the next document prints - repeat - loop.
Have this happening on just about every windows xp machine in the office that I try it on and any and all versions of "Adobe X" that I care to install.
would love a fix for this, reinstalling 9 manually on every PC would waste a day of my life.
>

NOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

CANNOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

Hi,
I think you need to remove the queue. Please try:
    hold down the Windows key and press R.
    from the Run window, type services.msc and hit enter.
    if the machine asks for Admin you have to accept this,
    look down to the print spooler service, right click it and select properties
    click on the Stop button,
    browse to C:\Windows\System32\Spool\printers
    delete the job inside this folder
    reboot the machine
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Running windows on imac can't print from windows

I'm running windows on my imac because quicken and quickbooks for mac *****. I can't print from windows. when I go to the printer troubleshooter it sees my printer but tells me to turn it on. When I try to print from quickbooks or quicken, it gives me a printer communication error. help

There have been some patches from Quicken to address these issues, make sure you have the latest updates. Quicken says only Quicken 2010 is supported in Windows 7 but suggests the following workaround.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Printing from Windows XP to Mac mini

Hi,
May i know who has a successful story of printing from Windows XP to Mac or from mac to window xp.
I have tried all the instructions in the book, and it doesn't work.
I am printing from my mac mini to our printer in the office who has xp on it.
The printer is canon i560 but it doesn't work.
Please share with me what your expereinces is.
Thanks

Take a look at this article
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2231.html
Also make sure you have set up your windows computer to share your printer. I have my mac mini printing wireless through my us robotics router on my windows xp printer. Print with it all the time, never had a problem.

No print from Windows 7 or 8.1 Desktop and Officejet Pro 476dw MFP

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