No 'printer' button on 'page setup'-screen

Post Author: timdelma
CA Forum: Crystal Reports
I recently got a new pc with Windows Vista on it and ever since the 'Printer'-button is gone on the 'Page Setup'-screen. Does anyone know what to do or how i can change my printer linked to the report ?On my XP-computer no problem !!! It only happens on Vista-machines.

Post Author: pvierheilig
CA Forum: Crystal Reports
So, probably a stupid question but it was not mentioned in your email: do you have a printer installed on the Vista box?

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Ideas for Adding a Quick Print Button to VA01 Overview Screen

Problem Statement:
Our users would like a "quick print" button on the VA01/VA02 application toolbar that immediately spools the Order Confirmation output to the printer. Our users want to print the output on demand, i.e., they do not want the output to automatically be printed when the order is created because a printout is not always needed. We already have condition records created with Dispatch Time set to 3 - Send with application own transaction. However, it takes 7 or more clicks to print the output on demand by navigating the menu (Extras > Output > Edit...Further Data...etc.) and changing the Dispatch Time to 4 - Send immediately when saving. This is a big ergonomic issue and a time killer.
Although the number of clicks to print are less when printing the output from the VA02 initial screen (via menu Sales document > Issue Output To), this is not acceptable when creating new orders. Really need an on-demand, quick print button on the VA01 screen. As an aside, we have a totally custom transaction for preparing sales order data (shopping cart-like way of finding materials and entering required data) that then calls VA01 and fills in all of the information. When saving in VA01, the user is returned to our Z-transaction so asking the user to subsequently run VA02 to print is not practical.
Current Output Determination:
We have custom output type ZBS0 (copy of BS0). Condition records for print medium are set to Dispatch Time = 3.
Questions:
1. Searching these forums, it appears custom code (extension or user exit?) can be written to call RSNAST00, or something similar, to automatically send output having a Dispatch Time = 3. Where can I find more information on exactly how to do this?
2. Do transactions VA01 and VA02 (Overview screens) have extensions that allow a print button to be added to the application toolbar? We would want to call the custom printing code from the button to send the output.
Any feedback on how others have solved this problem would be greatly appreciated.
Warm Regards,
Rob
P.S. Using GuiXT is not an option for us.

HI
We had similar issues with printing packing list and picking list by the warehouse people.
We created a new ztransaction with input fields of delivery number, output type, number of copies and a check box for repeat output(in case if the output was already printed).
You can also create a new Z-transaction with input fields of Sales order number(mandatory field), output type (Default it with value of ZBS0), number of copies (default it with 1) and a check box. On executing the transaction You can provide a message if the output was already printed so that the user can select the check box to repeat the output and execute. You can also print multiple SO by giving a range value if required.
If you do not want the user to enter the new ztransaction every time, try providing a menu path to the new z-transaction from the existing z-transaction which you are using for order entry.
Hope this helps you.
Thanks,
Arun.S

Ideas for Adding a "One Click" Print Button to VA01 Overview Screen

I am not an ABAP developer and am doing some preliminary functional investigation to determine the best way to add a simple "one-click" button that allows a Sales Order Confirmation output to be sent to the printer.
Can someone that really knows, tell me whether or not a custom menu item can be added to VA01 and VA02?
I have seen lots of threads telling folks how to find user exits and menu exits for a program so I don't need that advice. Rather, looking for someone who has already investigated this for VA01 and VA02 and knows the answer.
Problem Statement:
Our users would like a "quick print" button on the VA01/VA02 application toolbar that immediately spools the Order Confirmation output to the printer. Our users want to print the output on demand, i.e., they do not want the output to automatically be printed when the order is created because a printout is not always needed. We already have condition records created with Dispatch Time set to 3 - Send with application own transaction. However, it takes 7 or more clicks to print the output on demand by navigating the menu (Extras > Output > Edit...Further Data...etc.) and changing the Dispatch Time to 4 - Send immediately when saving. This is a big ergonomic issue and a time killer.
Although the number of clicks to print are less when printing the output from the VA02 initial screen (via menu Sales document > Issue Output To), this is not acceptable when creating new orders. Really need an on-demand, "one click" quick print button on the VA01 screen. As an aside, we have a totally custom transaction for preparing sales order data (shopping cart-like way of finding materials and entering required data) that then calls VA01 and fills in all of the information. When saving in VA01, the user is returned to our Z-transaction so asking the user to subsequently run VA02 to print is not practical.
Current Output Determination:
We have custom output type ZBS0 (copy of BS0). Condition records for print medium are set to Dispatch Time = 3.
Ideal Solution:
Add a Print Icon to the application toolbar as described above. From the button, write custom code that calls RSNAST00 (or is there a better way?) to send the output to the printer.
Any feedback on how others have solved this problem would be greatly appreciated.
Rob

Still looking for input from anyone that has had experience trying to add a menu item or toolbar button to VA01. In our case, for sending output.
Madhu,
Please again read my Problem Statement in my original posting for the business requirement. We are using ECC 6.0. Yes, I know that transaction VA02 has Sales Document > "Issue Output To" that allows you to print. However, we want to be able to print from the VA01 Overview screen after all of the sales order information has been entered. We would like to be able to click a print button which would save the new sales order and immediately issue the output. Again, we do not want the output to automatically print for every new sales order - we want to be able to print only when needed. The conditions that a sales person would use to decide to print a copy are too numerous or varied so they cannot be automated in a condition record. Of course we do use condition records for creating the output but we do not send immediately on save.
When creating a sales order, the sales person does not want to do the extra clicks and key strokes to then navigate or open a new VA02 session to print from the VA02 initial screen. And as described in my original posting, it is a lot of clicks navigate the VA01 Extras > Output menu to change the output to print on save.
If you observe the "day in the life" of a sales person and see all of the key strokes and clicking required to create an ECC 6.0 sales order, you understand why the extra 7 to 11 clicks to just print an output is very annoying. We have created a totally custom Z-transaction that allows our sales folks to capture everything need for a new sales order all on one screen with no tab views. We then launch VA01 to fill in all of the data entered in our custom transaction. This all works very well and is a huge time saver for our sales staff. Now we are looking to save a few more clicks by simplifying the printing.

Unable To Print or Access Page Setup in Crystal Reports 2008

I have Win 7 32 bit, and installed Crystal Reports 2008 last week (v12.0.0.683 from the Help window).
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Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000374
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Faulting process id: 0x94
Faulting application start time: 0x01cc1fc304e98ecd
Faulting application path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3cfc99e6-8bb8-11e0-b8ef-00248122792c
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Sorry busy on Support cases and they take precedence over this community forum.
Very interesting....
In a test application I use I have this routine to get the local printers:
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Thanks
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That might be possible via a GreaseMonkey user script, by setting the '''@include''' address to a specific domain.
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<pre><nowiki>// ==UserScript==
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// @namespace http://userscripts.org
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// @author Dan
// @include *
// ==/UserScript==
var elementList = document.getElementsByTagName('*');
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var elementItem = elementList[i];
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No 'printer' button on 'page setup'-screen

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