No prompt for authentication when trying to connect to VPN

Using OS X Mountain Lion 10.8.5, I created a new VPN Cisco IPsec connection with the native VPN client.
I can manage to connect, whereas colleagues of mine (same network, same configuration, same operating system) can.
The point is that I'm never prompted for the password to connect to the VPN: the prompt window simply doesn't show.
Here are the logs from the console:
Sep 18 08:31:42 ******* configd[17]: IPSec connecting to server ***.***.***.***
Sep 18 08:31:42 ******* configd[17]: IPSec Phase1 starting.
Sep 18 08:31:42 ******* configd[17]: SCNC: start, triggered by SystemUIServer, type IPSec, status 0
Sep 18 08:31:42 ******* racoon[3985]: IPSec connecting to server ***.***.***.***
Sep 18 08:31:42 ******* racoon[3985]: Connecting.
Sep 18 08:31:42 ******* racoon[3985]: IPSec Phase1 started (Initiated by me).
Sep 18 08:31:42 ******* racoon[3985]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1).
Sep 18 08:31:42 ******* racoon[3985]: IKEv1 Phase1 AUTH: success. (Initiator, Aggressive-Mode Message 2).
Sep 18 08:31:42 ******* racoon[3985]: IKE Packet: receive success. (Initiator, Aggressive-Mode message 2).
Sep 18 08:31:42 ******* racoon[3985]: IKEv1 Phase1 Initiator: success. (Initiator, Aggressive-Mode).
Sep 18 08:31:42 ******* racoon[3985]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 3).
Sep 18 08:31:42 ******* racoon[3985]: IPSec Phase1 established (Initiated by me).
Sep 18 08:31:42 ******* racoon[3985]: IPSec Extended Authentication requested.
Sep 18 08:31:42 ******* configd[17]: IPSec requesting Extended Authentication.
Sep 18 08:31:42 ******* configd[17]: VPN Connection: Enter your user authentication
Sep 18 08:31:42 ******* configd[17]: IPSec Controller: XAuth authentication failed
Sep 18 08:31:42 ******* configd[17]: IPSec disconnecting from server ***.***.***.***
Sep 18 08:31:42 ******* racoon[3985]: IPSec disconnecting from server ***.***.***.***
Sep 18 08:31:42 ******* racoon[3985]: IKE Packet: transmit success. (Information message).
Sep 18 08:31:42 ******* racoon[3985]: IKEv1 Information-Notice: transmit success. (Delete ISAKMP-SA).
Sep 18 08:31:42 ******* racoon[3985]: IPSec disconnecting from server ***.***.***.***
If I'm not wrong, the window requesting the password should open after the line I highlighted (that's the behaviour we noticed on my colleagues' macbooks), but it doesn't.
Does anyone knows how I can fix that problem? Thanks for your replies.

Did you find a solution to this? I have searched for several hours and found a few references to this behaviour (same people) but no resolution.
Same issue for me, I see the "enter your user authentication" dialogue box, but there are no text boxes to enter credentials, only OK or CANCEL.
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